Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,828 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,828 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

customersupport@quickmobilefix.com

Write Your review

Tell us how Quick Mobile Fix made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb iPhone, just like and at a great price would recommend Quick Mobile fix to anyone”

Helpful Report

Posted 4 years ago

“Dreadful company would avoid. I ordered a phone supposedly in stock my money was banked immediately. No contact had to chase to find out what was happening no response. Finally told phone about to be despatched. 3 weeks later no phone. Cancelled order told repayment takes 2 weeks. Still no money,having to recover via the bank.”

Helpful Report

Posted 4 years ago

“It's been already 2 months that I bought a refurbished iPhone X. It took a while to arrive, like 2 weeks but everything were amazing. Phone was perfect.”

Helpful Report

Posted 4 years ago

“Very happy with the phone which I got at a very good price.”

Helpful Report

Posted 4 years ago

“Always quick and efficient service.”

Helpful Report

Posted 4 years ago

“Very good will buy again”

Helpful Report

Posted 4 years ago

“Quick delivery ahead of Christmas (last minute!!!) Efficient experience and phone in perfect condition.”

Helpful Report

Posted 4 years ago

“My daughter said she was really happy,it was like a brand new phone”

Helpful Report

Posted 4 years ago

“Good, delivery in time. Could have done details of payment plan. However product good.”

Helpful Report

Posted 4 years ago

“Exactly what we were after. thank you.”

Helpful Report

Posted 4 years ago

“Delivery took too long”

Helpful Report

Posted 4 years ago

“First time I've used Quick mobile fix and was impressed at how easy it was and how fast they delivered . The phone was like a new phone .very happy with the service from start to finish”

Helpful Report

Posted 4 years ago

“Worst company to deal with in the world can't do orders on time then when they tell you they need more time but then they go way past the deadline don't email you back or anything and when you do cantact them all they say is need more time no reference on how much time or when the exact date finish will be or how the refund repair is going they don't say anything other than need more time and when they do they pass you off to other people and don't give back refund I have been waiting for a refund for 4 months now and still waiting worst company everb”

Helpful Report

Posted 4 years ago

“DO NOT use this company. They sent me a faulty device and once requested a refund they have not processed it one month later. I still do not have a working device and I also do not have a working phone as they promise. Very bad customer service. No response via email. Just an odd email to tell me to keep waiting. 23/1/2020 Very disappointed and my son still does not have a phone. I trusted the good reviews they have - do not trust the good reviews. I do not see how anyone is getting quick responses as I’ve emailed a number of times and each time they do not respond or there is a delayed response. Good luck if you decide to use this company and be prepared to be ripped off!”

Helpful Report

Posted 4 years ago

“DON'T TRUST THIS COMPANY WITH YOUR MONEY. I Ordered an iPhone on 2nd December 2019, it had not arrived a week later. I contacted Quick Mobile Fix, they apologised and asked me to wait 10 working days before contacting them again. I contacted them again on the 14th December and asked them to look into it, I had no reply. I contacted them again on the 17th and asked if I was going to receive my phone, if not could I have a refund. They replied saying I would get the phone in January. I cancelled the order and asked for a refund. I ordered a phone from Music Magpie which arrived the following day. I was told by quick Mobile Fix that I would have to wait 14 days for my refund. I contacted them again on the 11th January to ask where my refund was, no reply. I contacted them again on the 14th January asking again for ny refund and suggesting that I may have to take legal action. On the 20th January I received an email saying that they have arranged a refund to be sent at the end of the day on the 5th February. I have acknowledged this email and have also contacted Mastercard. They are following the case, but I now have to wait for the 5th February before they can take action on my behalf. They say that they have had a lot of complaints like this about Quick Mobile Fix. If I receive the refund on the 5th February they will have had my money for over two months. My reason for buying the phone, and I told Quick Mobile Fix about this, is to link it to my daughters epilepsy alarm, so that I am alerted when she experiences a seizure - I needed a phone quickly.”

Helpful Report

Posted 4 years ago

“Paid £500 for a phone and a week later no phone and no communication, big red flag when a company does not accept paypal.... Avoid!!!”

Helpful Report

Posted 4 years ago

“DON'T ORDER FROM THIS COMPANY!!!! think I've been completely ripped off! I ordered a phone on the 17/12 and was meant to have it within 7 working days, chased two weeks later and they said they will refund the money, I've sent 10 emails asking about my refund since and had no reply!!! Don't know how they can be trading, any good reviews are probably fake. I never write reviews but It's a horrible feeling being ripped so had to on this occasion -”

Helpful Report

Posted 4 years ago

“I purchased a phone from this company and never received the phone. When I sent an email to find out what happened to deliver. I was told there was a quality control issue. I asked for a refund has it was more than 7 days. I don't believe this company will give me a refund as they said I would have to wait a further 14 days which makes no sense as this was not my fault and I was not returning an item.”

Helpful Report

Posted 4 years ago

“purchased iphone and waited for week and no iphone delivered, cancelled order and was told that i would be refunded monies within 14 days. That was mid december and still on 21/01/2020 no refund issued. This company has no regard for its customers and would advise against any dealings,”

Helpful Report

Posted 4 years ago

“Bought pristine iphone 8 (arrived in original box and everything like new) for son with charger, earphones, issue with earphones not working, quick mobile sent new set within a few days. Great service, thanks.”

Helpful Report

Posted 4 years ago

Quick Mobile Fix is rated 3.2 based on 6,828 reviews