Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,832 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,832 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Email:

customersupport@quickmobilefix.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolute rip off orderd my phone in feb then never arrived so I emailed and they offered a refund so I accepted its now august the 2nd and still waitin all I get is empty promises in emails DISCUSTIN CUSTOMER SERVICE”

Helpful Report

Posted 4 years ago

“This company is a con AVOID AT ALL COSTS READ THE REVIEWS...they and only after your money. Bought a phone middle of May and still no refund now saying end of August. You only have 4 months to make a claim after the purchase then you are stuffed if claiming using a Visa card through your bank and they keep your money. Do not use this company you have been warned ...!! The bad reviews are all valid”

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Posted 4 years ago

“Would not recommend to my enemies. Ordered a phone repair along with secure packaging mid April. I had to chase for the packaging at the start of May. Another week passes and the packaging arrives, but no postage label as promised. More emails to get that sorted. They had the phone from mid May until the 18th of June and did not repair the phone. They simply sent the phone back to me as damaged as it was. I had to chase them via email to get an explanation, which was that they couldn't order the part. They said a refund is normally processed within 2 weeks, but due to covid it'll be 4 weeks. I ordered the part myself on ebay the same day and fixed the phone myself within a week at less than half the cost. It's now the 1st of August and still no refund, they are now saying it will be another month before the refund is processed. I wouldn't want to purchase packaging from this company again let alone another repair nor a new phone. My recommendation is to go elsewhere.”

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Posted 4 years ago

“This was the first time I have used Quick Mobile Fix and from start to finish was a very easy experience culminating in receipt of a lovely IPhone upgrade, for which was exactly as described. When I am ready to upgrade again I will most definitely be using them again. Many thanks for all your help and professional support.”

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Posted 4 years ago

“Always a great service from Quick Mobile Fix! This is my 4th phone, 5 star service at all times, from the product choice, product quality, easy to order, choices of payment, reliable courier. I will always use and recommend”

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Posted 4 years ago

“This is my second refurbished iPhone and it arrived fairly quick during this pandemic and is working well”

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Posted 4 years ago

“I am still waiting for my refund after 2 months - please refund ASAP”

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Posted 4 years ago

“Mobile was reasonably priced and there was an interest free option to space out the payment of it which was very helpful. Item arrived in really good condition and better than expected as I had only chose good and not the top option so was expecting it not to be as pristine.”

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Posted 4 years ago

“2 months later I am still waiting on some of my order even though I have sent two separate emails regarding g the matter”

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Posted 4 years ago

“Would recommend too anyone good quick service”

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Posted 4 years ago

“Phone came with a fault. Took 2months to sort out a refund as they kept saying they’d fix it but didn’t. Still waiting for the refund. Don’t recommend this company”

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Posted 4 years ago

“Excellent”

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Posted 4 years ago

“Happy with my order”

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Posted 4 years ago

“I received my phone. Battery not very good have complained will not buy from them again”

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Posted 4 years ago

“I bought a second hand phone but it was faulty. I sent it back but the communication has been terrible with messages repeatedly asking for the same information despite me already providing the answers. Almost two months on and I am still waiting for a refund.”

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Posted 4 years ago

“Prompt delivery of the correctly described phone. Third time I've used them.”

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Posted 4 years ago

“No problems at all and phone is exactly as described :)”

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Posted 4 years ago

“DO NOT ISE THIS COMPANY. Still waiting for my £500 refund for the faulty phone I received in May. Not honouring 14 day money back guarantee that they are still advertising in their website. Avoid at all costs.”

Helpful Report

Posted 4 years ago

“DO NOT DEAL WITH THIS COMPANY. As has been said they operate on a near scam-like basis. I placed an order, only then was I told that the delivery would be almost a 3 week wait. It seems they take your money AND THEN go source the equipment. I couldn't wait that long and had to cancel the order. Over 2 months later still no refund. I've had to threaten court action to get a refund. Order placed in March. Refund received in June. Avoid at all costs.”

Helpful Report

Posted 4 years ago

“Sent a faulty phone back to them and received confirmation of receipt from them on the 20th May and was advised that refund would take 14 days. After this time with no refund in sight I emailed and they told me it would now be 2nd July. Again no refund so emailed again. This time was told 24th July yet I have still not received my refund. I have emailed again but I have now been waiting over 2 months. It is not good and I would leave 0 stars if I could.”

Helpful Report

Posted 4 years ago

Quick Mobile Fix is rated 3.2 based on 6,832 reviews