Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,828 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,828 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a great service from Quick Mobile Fix! This is my 4th phone, 5 star service at all times, from the product choice, product quality, easy to order, choices of payment, reliable courier. I will always use and recommend”

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Posted 4 years ago

“This is my second refurbished iPhone and it arrived fairly quick during this pandemic and is working well”

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Posted 4 years ago

“I am still waiting for my refund after 2 months - please refund ASAP”

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Posted 4 years ago

“Mobile was reasonably priced and there was an interest free option to space out the payment of it which was very helpful. Item arrived in really good condition and better than expected as I had only chose good and not the top option so was expecting it not to be as pristine.”

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Posted 4 years ago

“2 months later I am still waiting on some of my order even though I have sent two separate emails regarding g the matter”

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Posted 4 years ago

“Would recommend too anyone good quick service”

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Posted 4 years ago

“Phone came with a fault. Took 2months to sort out a refund as they kept saying they’d fix it but didn’t. Still waiting for the refund. Don’t recommend this company”

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Posted 4 years ago

“Excellent”

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Posted 4 years ago

“Happy with my order”

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Posted 4 years ago

“I received my phone. Battery not very good have complained will not buy from them again”

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Posted 4 years ago

“I bought a second hand phone but it was faulty. I sent it back but the communication has been terrible with messages repeatedly asking for the same information despite me already providing the answers. Almost two months on and I am still waiting for a refund.”

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Posted 4 years ago

“Prompt delivery of the correctly described phone. Third time I've used them.”

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Posted 4 years ago

“No problems at all and phone is exactly as described :)”

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Posted 4 years ago

“DO NOT ISE THIS COMPANY. Still waiting for my £500 refund for the faulty phone I received in May. Not honouring 14 day money back guarantee that they are still advertising in their website. Avoid at all costs.”

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Posted 4 years ago

“DO NOT DEAL WITH THIS COMPANY. As has been said they operate on a near scam-like basis. I placed an order, only then was I told that the delivery would be almost a 3 week wait. It seems they take your money AND THEN go source the equipment. I couldn't wait that long and had to cancel the order. Over 2 months later still no refund. I've had to threaten court action to get a refund. Order placed in March. Refund received in June. Avoid at all costs.”

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Posted 4 years ago

“Sent a faulty phone back to them and received confirmation of receipt from them on the 20th May and was advised that refund would take 14 days. After this time with no refund in sight I emailed and they told me it would now be 2nd July. Again no refund so emailed again. This time was told 24th July yet I have still not received my refund. I have emailed again but I have now been waiting over 2 months. It is not good and I would leave 0 stars if I could.”

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Posted 4 years ago

“The battery won’t charge meaning the purchase of the phone from yourselves was pointless.”

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Posted 4 years ago

“I ordered 2 phones on 3/4/2020, phones never arrived so I cancelled the order and as per T&C’s was promised a refund in 14 days. This never happened. Was then told a refund would come on 23/7- today. It’s still not in my bank. Got another date of 13/8. Why the delay? They keep blaming COVID. Useless and not impressed.”

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Posted 4 years ago

“DO NOT order off these they just lie phone never came when meant to cancelled order because it was for a birthday present took 11 weeks and a lot of emails to get my money back £197, I got in touch with my bank and they said they could help so if you haven’t recurved your money back all you people do not let them get away with it GET in touch with your bank, company should be shut down”

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Posted 4 years ago

“Very good”

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Posted 4 years ago

Quick Mobile Fix is rated 3.2 based on 6,828 reviews