Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,832 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,832 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought yet another second hand mobile phone for one of my kids. It was meant to be just good condition, but was fantastic - you wouldn't know it wasn't new - except it didn't come in a box or have the accessories, but she we those bits anyway from the old phone, as it was bought as an upgrade. Personally I don't think its necessary for kids to have the latest model until they can buy it for themselves. So buying these second had is a good solution for us.”

Helpful Report

Posted 5 years ago

“After 3 weeks still no delivery, so I have cancelled my order with this joke of a company. Now instructed my bank to try and get my money back. Never come across a firm as poor as this bunch.”

Helpful Report

Posted 5 years ago

“Placed an order for a refurbished phone costing £299.00. This was done on the 6th of October 2019. Funds were collected from credit card on the 8th of October 2019. Email was received from the company letting me know that the phone would be delivered within 7 working days and I was to wait 14 working days before complaining of non-receipt of item. Their website makes no reference to to the time span for delivery. After 15 working days, I sent an email requesting cancellation of order and requested full refund. They replied saying that the refund would be effected within another 14 working days. I believe that the company's practice can be described as that of a fraudulent nature. I believe that the company is selling items on its website that it does not possess while hoping that it is able to procure the required item and fulfill the order before it is too late. This is habit in my opinion is a deceitful act. Please check other reviews on this company and you will be amazed the number that are similar to mine. Please stare clear of this company, they are bad for business.”

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Posted 5 years ago

“Ordered a phone for our son, which seemed ok at first but developed a fault so we sent it back for repair under the warranty. Since then, almost four weeks have passed and we have received no information. The first few emails I sent resulted in a standard reply asking me to wait 1 to 3 working days. Now they don't bother to reply at all. There is no way of contacting this company by phone. They advertise an online chat but I have yet to find anyone 'available to chat'. My advice to anyone is that you do not use this company.”

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Posted 5 years ago

“Phone never cam and neither did refund. Fake company”

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Posted 5 years ago

“I have ordered iPhone but I received the phone with cracked button I emailed them they never help me I advise everyone to not buy from them really bad service my money is wasted it thanks”

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Posted 5 years ago

“Terrible service! Takes far too long to deliver phone. Have emailed four times to return the phone and get refund and have no response. Better going to enviro phone!”

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Posted 5 years ago

“Do not buy from this company. I never received the iPhone I ordered and when I contacted them they kept putting the date back. Now I have cancelled my order and I am still waiting for a refund which I will be astonished if it arrives in the timescale they are advising. I’ve heard similar and worse reports from many of their customers and I’m shocked they are allowed to trade.”

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Posted 5 years ago

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Posted 5 years ago

“Good product- communication & speed of completion not as good though - two week + delivery with no notification! I had to ask (after a week) when the phone would arrive!”

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Posted 5 years ago

“Purchased a refurbed phone. The Bluetooth didn’t work so I’ve sent it back to be fixed. It was a birthday present for my daughter & now she has to go on holiday without it. Return process wasn’t simple as u can’t open the returns form on an iPhone. Ironic. You can’t call them only email. It’s yet to be returned fixed.”

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Posted 5 years ago

“I got exactly what I paid and it was delivered when promised so can’t get better than that”

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Posted 5 years ago

“I ordered and paid for an iPhone which I never received. The company said it was investigating but I have heard nothing back. The money for the phone was taken from my account on September 25th.”

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Posted 5 years ago

“Takes a while to dispatch Great phone”

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Posted 5 years ago

“My first iphone purchase came very fast. The second purchase not so fast, however still in the recommended time stated.”

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Posted 5 years ago

“From placing my order the confirmation was immediate then further instructions relating to dispatch and delivery followed. I was impressed with the contact particularly when I questioned something. Well done!”

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Posted 5 years ago

“My son had been saving up for an iPhone 7 and we found this refurbished phone with a grade condition of Good. It was easy to place the order and I was updated with emails for confirmation of my order, when it was dispatched (next day) and then when to expect the order. It was a quick delivery and the phone has been good. Excellent service from start to finish - Thank you Quick Mobile Fix”

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Posted 5 years ago

“My phone took nearly 2 weeks to arrive”

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Posted 5 years ago

“Good service and as written on the tin”

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Posted 5 years ago

“Great 👍🏻”

Helpful Report

Posted 5 years ago

Quick Mobile Fix is rated 3.2 based on 6,832 reviews