Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,828 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,828 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Avoid!! They are a joke”

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Posted 5 years ago

“This company treats its customers- they deserve 0 stars!, I wish I could leave zero stars!. This company should be investigated. Usually, I don’t normally review- but had to this time to warn others. They promise a phone within 1 week , I emailed them on several occasions and finally received a response to be told the phones would be dispatched between 1-4 days, but nothing delivered even after 3 weeks. So I've cancelled the order and have been informed refunds will be processed within 14 working days!. Even after 14 days, they didn’t initiate refund, After messaging them yet again , but no response for any email update and also can’t reach them via message. Had to get HSBC involved & Divide buy company to pursue them for a refund. All you get are automated emails as a reply. Where are trading standards? The company is either clearly close to liquidation or they truly do not care for hard working people. AVOID AT ALL COST.I can't believe they're top of Google search engine! They need to be removed and reported to the relevant body!”

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Posted 5 years ago

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Posted 5 years ago

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Posted 5 years ago

“The worst company I have ever dealt with, excuses and lies all the way. If only I had read all the reviews first, total disgrace”

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Posted 5 years ago

“Never sent me my refund despite saying they would. Refused to respond to emails. Fraudulent service. DO NOT USE.”

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Posted 5 years ago

“DO NOT USE THIS COMPANY. I'm soo hangry with myself for not reading these reviews before. I don't need togetherness into details because it's just a repetition to what has been said here hundreds of times. Bought the phone almost a month ago, they didn't met the delivery times, email back, excuses, excuses, now I asked for refund and been told I have to wait 14 days! Since when and why?? Appalling service and company. As said before, they sell the phones even though they don't have them in stock. They'll then make you wait until they get one to refurbish and send to you. Email comunications are just templated excuses. STAY AWAY”

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Posted 5 years ago

“Fone was as good as new, amazing service”

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Posted 5 years ago

“Good prices”

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Posted 5 years ago

“I purchased a phone back in October, cancelled after 7 days of not receiving phone and investigating company. They agreed to a refund. I've chased the refund which hadn't turned up in due time but they are not responding to my e-mail, their phone line is automated and suggest using the online chat tool which isn't manned. None of their retail practice adheres to their Terms and Conditions. I have reported them to Action Fraud (0300 1232040) and launched my bank into a dispute. Avoid at all costs!”

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Posted 5 years ago

“Set the filter to 1 star, how can this company continue to trade? It has so many customers money? And absolutely not care about customers?”

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Posted 5 years ago

“Waited three weeks for the phone I bought to arrive. Phoned them to ask when I could expect it, was told it would be another two weeks because they hadn’t put it through quality assurance yet. Cancelled the order, was told refund would be with me in 14 working days.... 14 working days later, still no refund.”

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Posted 5 years ago

“Brought a refurbished phone from them. The price was quite good and the phone was sent quite fast. The lead in the package does not work very well. I chose this particular package as it said it was all original apple products all working. Apart from that it is a nice phone still getting to grips with it.”

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Posted 5 years ago

“Bought an iphone 6s and as soon as I used it, it kept constantly crashing and was unusable. Would not recommend.”

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Posted 5 years ago

“Please,Please, Please do not use this company they are quick to sell any problems forget it and say goodbye to your money , try to call waste of time , e-mails I’ve given up Please ,Please do not get ripped off.”

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Posted 5 years ago

“Good updates, arrived quickly and excellent condition, one small scratch on the back which is covered by the case, Screen and battery excellent”

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Posted 5 years ago

“Great phone options and easy to navigate through the site”

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Posted 5 years ago

“So far so good”

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Posted 5 years ago

“I orded a refurbished iphone 7 in August and cancelled it 2 days later as needed it fast. was given two different dates for refund and no money arried, sent them a recorded delivery letter saying i will give them 14 days to refund me my money and still no refund.Contacted citizens advice and they told me to do claim back on my credit card. Finally got my refund from my bank .The whole process took nearly three months.Orded a phone from someone else who were great would never order from quick mobile fix ever again.”

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Posted 5 years ago

“good deals, low prices, late delivery but good customer service.”

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Posted 5 years ago

Quick Mobile Fix is rated 3.2 based on 6,828 reviews