Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,826 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time I used this company I was amazed with the service, this was 2 years ago and had no hesitation using them again. This time however it’s been very poor. “Quick” certainly is no longer the case and communication is very poor. I still feel the service they offer is good but things have definitely changed for the worse since I last used them.”

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Posted 5 years ago

“Phone arrived just on time in perfect condition!”

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Posted 5 years ago

“Items was as described and in pristine condition.”

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Posted 5 years ago

“Should remove quick from your company name said that it was maximum 2 works working days delivery time and you shipped it on the last day then it still didn’t arrive for 2 more days that’s just a joke.”

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Posted 5 years ago

“I’ve been waiting over 4 months for a refund. At first I had some communication with them and now nothing. The worst company I’ve ever dealt with. They are thieves and shouldn’t be trading. Stay well away from this company”

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Posted 5 years ago

“Quick and efficient service , have recommended it to friends.”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Ordered an iPhone 6s, arrived quickly and in excellent condition, indistinguishable from new”

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Posted 5 years ago

“I ordered this phone on the site (it being over £350 or $426 U.S) and the had emailed me 6 days after, the day it was supposed to arrive, telling me that they can’t ship it because it might be “fraud”. I emailed different people and we worked through it and we decided that a refund would be the best. They told me within 14 business days I would get it and that was 3 weeks ago. I’ve been trying to email and call them but every time I get no answer. Because you didn’t refund someone back, doesn’t mean you ignore me. Their management skills in this aspect is really poor and I DO NOT RECOMMEND. DO NOT BUY”

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Posted 5 years ago

“Terrible customer service, still waiting on a refund of £579.99. Bought a refurbished Iphone X on June 18th, and took over three weeks to come (we bought an iphone to replace a broken one, the time frame is never stated on the website and we feel they stalled until they got a matching refurbished iphone x in stock to send to us) The telephone line to contact them does not work, I have been on hold 'next in queue' for over an hour multiple times. They communicate via email and are very slow. Once we received an iPhone, we found within a week that the bluetooth wasn't working and the phone did not receive 4G without having to restart it constantly. We quickly returned it within their 14 day money back guarantee and we are almost in September and are still waiting for our refund of £579.99. Very disappointing service with a lack of communication which makes me afraid I will never get our money back. It has been a stressful almost three months dealing with these people!”

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Posted 5 years ago

“Absolutely awful service, would never purchase anything again”

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Posted 5 years ago

“Very poor. Device speaker broken within 6 months......apparently not covered under warranty????? Over £200 to fix after paying over £600 for two pristine condition phones only 6 months earlier. Will NEVER use again!”

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Posted 5 years ago

“DO NOT BUY ANYTHING FROM THIS PLACE !!! This is a absolute joke of a business and i will be contacting trading standards and taking legal action against them. Ordered a new device 21st july , advised up to 14 working days before tracking info sent to me. we are now o the 14th working day with nothing.Waited 14 days for nothing and to be charged for something i dont have. Be warned but like all the other reviews there is nothing positive to say at all.SCAM FRAUD DISSAPOINTING”

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Posted 5 years ago

“Did not get my discount at payment as option to claim did not appear, even though I informed you of this”

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Posted 5 years ago

“Waited a while for delivery but as soon as I contacted the customer services they were quick and efficient at getting back to me. Phone is in excellent condition and am very pleased with the purchase.”

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Posted 5 years ago

“Poor quality service! The iPhone 6s I bought was supposed to be in pristine condition but the battery were poor quality. Sent an email complaining to support but did not receive any reply. Not to be trusted!”

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Posted 5 years ago

“Received very quickly and wrong accessory was also sent very quickly . Very pleased so far. Lot to learn as first iPhone!”

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Posted 5 years ago

“Received after 20 day call center was rubbish”

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Posted 5 years ago

“Quick service, no problems , phone looked like new”

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Posted 5 years ago

“Really bad experience never ordering from them again. I’ve been waiting for 2 weeks and haven’t received my order and I’ve sent multiple emails and gotten no helpful replies. Bad customer service and I’m not satisfied at all.”

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Posted 5 years ago

Quick Mobile Fix is rated 3.2 based on 6,826 reviews