Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,826 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

customersupport@quickmobilefix.com

Write Your review

Tell us how Quick Mobile Fix made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered two phones on 26/06/19 received rose gold iPhone 7+ on 09/07/19. Still waiting for black iPhone 7+ 29/07/19. Not happy. Excuses excuses got a £20 voucher wanted a case for phone not available 😤Voucher will go towards interest on credit card!!!”

Helpful Report

Posted 5 years ago

“all as said lovely recurved ipad air”

Helpful Report

Posted 5 years ago

“Its been nearly 6 weeks company sent a handset that was broken I've now had to return this and wait the. 14 days for a different handset. Call waiting time has never been under an hour!”

Helpful Report

Posted 5 years ago

“This company has become terrible, the customer service is shockingly bad, I will never use again. A phone I purchased from them went faulty so was returned under 12 month warranty. It’s now 8 weeks later and I still don’t have a phone! I have had to chase them by email and phone (1 hour wait!) and have been told they will contact me but never do. Eventually they couldn’t fix phone so said will send a refurbished replacement, that was more than 2 weeks ago. The name of the company and recorded message when calling really runs it in..... quick mobile fix ..... we can fix your phone in 24 or 47 hours.... yeah right! Avoid at all costs there are much better companies out there!”

Helpful Report

Posted 5 years ago

“A nice phone, delivered in reasonable time which works well. Many thanks.”

Helpful Report

Posted 5 years ago

“I ordered a phone that they advertised they had. It took 10 days for them to write back and let me know that there would be a delay in getting this phone to me. I asked for a refund as you can get it much quicker (Within 24 hours as it happens) elsewhere. This was ignored until I sent a further email. Their response was that a different department would have to be informed before this could be authorised. It would take them up to 48 hours to do this! Once authorised it would take a further 14 days before I received my money back. It has now been 28 days with a further 3 emails sent with nothing but promises of further delays before I get my money returned. As I now have no faith or expectation of them ever voluntarily returning my money I will be writing as many warning messages as possible. DO NOT USE THIS COMPANY!!!”

Helpful Report

Posted 5 years ago

“Terrible company, don’t dispatch phone as sold in time frame and then don’t give you your money back. DONT BUY FROM THEM . Total crooks. Still awaiting a refund. My next stop will be contacting inland revenue as if they run a business like this then their books must be a total Fairy Story.”

Helpful Report

Posted 5 years ago

“Wrote on day 8 believing I had been had and fallen foul to a bogus company/scam. WRONG so a huge apology from me. Phone arrived on day 10. Condition way better than I had imagined it is pristine in fact. Well worth the money and the wait.”

Helpful Report

Posted 5 years ago

“Wrote a review on day 8 about poor service. Sorry, day 10 as advertised iPhone 6s arrived. The condition was pristine- far better than anticipated. Well worth the wait. 100% satisfied with the phone. Well worth the money and the wait. Will use again.”

Helpful Report

Posted 5 years ago

“BEWARE!! After cancelling an order I placed and waiting patiently for a refund, I have still not received this after 14 working days as per Quick Mobile Fix’s Terms and conditions. I’ve tried on numerous times to call them over the last few days, each time having to wait over an hour to get to ‘no 1’ in the que, however each time the phone has cut off and placed me back in the que! Shocking customer service, it feels like this company are keen to take your money but don’t like giving it back!!”

Helpful Report

Posted 5 years ago

“I recently bought an Iphone 7 from this company and all was fine until last week. The phone became really hot and the screen went black. Now it is incapable of repair. The phone is useless and I would only be able to sell it for parts.(£20) Really disappointing as I only had the phone for about 3 months and spent over £230!!! Now I have to spend more money on a replacement. Will not recommend this company as when i emailed them they said my warranty was void and they would not replace the device. AVOID!!!”

Helpful Report

Posted 5 years ago

“Received a set of headphones packed with iPhone 7 Plus, the phone doesn’t work with it. Complained about it but awaiting for a response yet.”

Helpful Report

Posted 5 years ago

“Very good phone very efficient kept me up to date with my delivery at all time purchased very easily phone arrived quick and and ink good condition as stated only thing is, the charger which was a problem because I have one fast efficient service”

Helpful Report

Posted 5 years ago

“I ordered a phone, took a little longer to receive it that stated, but when it did eventually turn up was just as it said on the website. It was worth waiting for.”

Helpful Report

Posted 5 years ago

“Took 15 days to be delivered”

Helpful Report

Posted 5 years ago

“great service”

Helpful Report

Posted 5 years ago

“I ordered a refurbished iphone 7,the price was good it took a long time to come. I loaded all my information thru iTunes went well used it for three days and found it was heating up as you charged eventually I had a black screen set it back and tilltoday no word so that’s why I rate it very poor will not buy from them again”

Helpful Report

Posted 5 years ago

“Quality phone received with a short delivery time”

Helpful Report

Posted 5 years ago

“I ordered 2 phones by mistake and you were very helpful sorting it out for me, thanks!”

Helpful Report

Posted 5 years ago

“This company doesn't even deserve a 0 rating. I ordered in mid June received a faulty phone sent it back 2days later took ages to fix only to let me know on the 19th July a replacement will be sent out which will take another 7-10days. Apparently this is for a rigorous testing process. So why did i receive an iphone x with a faulty charging port that was supposedly tested rigorously only to be told it may have been damaged in transit. They didn't even have the decency to expedite my replacement. Absolute rubbish customer service, i would strongly recommend never to purchase from this company. Purchase from envirophone or musicmagpie 10-20£ more dearer but you will have a fully working order mobile phone within 3days. PS quickmobilefix policy of repairs 24-48hours is absolute non-sense because it will take 5-7days for them to receive your phone to repair plus 7-10days testing. Why are these refurbished phones advertised before being rigorously or fully tested. I'm sorry it is absolute non-sense of a company policy procedure.”

Helpful Report

Posted 5 years ago

Quick Mobile Fix is rated 3.2 based on 6,826 reviews