Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,826 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt service, lovely product, nicely packaged”

Helpful Report

Posted 5 years ago

“IF YOU'RE THINKING OF USING THIS COMPANY THEN DONT!!!! They have £650 of my money for over a month, no phone, 5 ‘promised’ delivery dates, still no phone, 6 emails unanswered, waited a total time of 3 hrs and 27 mins to speak to customer service in the phone.. just throw your money in the bin and save yourself a lot of stress. Never in my 52 years have I dealt with such an appalling company, they have STOLEN £650 of my money and will be contacting the police. RUN FOR THE HILLS PEOPLE, DO NOT USE THIS COMPANY”

Helpful Report

Posted 5 years ago

“Terrible scam company. Never received the phone after nearly two weeks. Impossible to contact by phone. Emails just put the delivery date further and further down the line. Avoid at all costs.”

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Posted 5 years ago

“Ordered iphone8 paid £389. After the initial email confirmation of 7 days delivery. No phone received after 9 days. Emails sent no replies. 35 mins wasted trying to speak on phone. Now cancelling order by email. Need refund.. Dreadful company don’t use them...”

Helpful Report

Posted 5 years ago

“AVOID!!!!!!!!! Ordered iPhone 8 Plus on 26th May - never arrived and when chased (I chased this 3 times) I was told another 1-4 days for dispatch each time!! Terrible company, customer service and communication. DO NOT BUY FROM THIS COMPANY - A COMPLETE SCAM!!!! Reviews speak for themselves.”

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Posted 5 years ago

“Very good products at a reasonable price”

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Posted 5 years ago

“Absolutely dreadful company! Avoid at all costs! Bought a phone which never arrived. Once I took a look at the online reviews I could see they got a LOT of bad reviews and knew I had made a mistake. After over two weeks I gave up and got a phone elsewhere which arrived in a couple of days. I have been trying to get a refund from these guys for over a month. Every email is signed by a different person who gives a different stalling excuse and promises that someone will call you or do something but nothing ever happens. I guess they will carry on as long as there are enough fools like me who will send them money without checking online reviews first. Don't make the same mistake I did.”

Helpful Report

Posted 5 years ago

“I payed about 150 pounds for a phone that should theoretically arrived "Quickly", but after 10 days they confirmed to me that it was not yet sent, so I cancelled the order and it was up to me to have a refund, like it is written on the website. Before to do it, anyway, I specifically asked a confirm to know if it is is possible, and they told me yes. Now I am waiting from more than 3 months my money back, and after many emails in which they told me they they pay me in few days, nothing yet! Don't buy here!”

Helpful Report

Posted 5 years ago

“Delivery was terrible, after being given false timescales twice it eventually turned up”

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Posted 5 years ago

“Good service and phone was in awesome condition as described but delivery time could be shorter the wait time is jus loooooooooooooooooooong”

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Posted 5 years ago

“This is my third phone. The phone is as described and arrives mostly prompt. the only issue that I have had so far is that Apple will not take my phone in for a battery exchange as the battery tabs were no longer in situ. I highlighted the problem to Quick Mobile Fix without much assistance. Other than that I would always order again as the prices are competitive and the quality usually very good.”

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Posted 5 years ago

“Good service, product as described very happy”

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Posted 5 years ago

“Very pleased thanks”

Helpful Report

Posted 5 years ago

“Phones are of excellent quality and delivery was swift once they were dispatched. I did have to wait a little longer than stated for dispatch but once this was queried communication from the company and speed of delivery was excellent.”

Helpful Report

Posted 5 years ago

“Great service. Lots of choice. M Coombs”

Helpful Report

Posted 5 years ago

“The phone looks good if you purchase the "good " equality one! Mine was unlocked from Vodafone network and I have some issues on my Lebara SIM network and SIM internet signal they are both variable..nit constant! Poor quality network! The rest..all good!”

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Posted 5 years ago

“Quick and speedy. Son was delighted with his new phone”

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Posted 5 years ago

“Awful stay well clear of.Didnt send out phone 16days later endless promises demanded refund they agreed ....but still emailing chasing refund.AVOID don't know how they're still trading”

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Posted 5 years ago

“great quality but delivery is quite a wait.”

Helpful Report

Posted 5 years ago

“had phone no longer a week and phone button stopped working and keeps going onto siri”

Helpful Report

Posted 5 years ago

Quick Mobile Fix is rated 3.2 based on 6,826 reviews