Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,826 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service and the item arrived as stated. Value for money will use again”

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Posted 5 years ago

“Phone delivered and still not working sent back and returned same problem”

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Posted 5 years ago

“Very good company. Would recommend instantly”

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Posted 5 years ago

“I am very happy with the quality of my phone.pristine like you said.Thankyou”

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Posted 5 years ago

“As Usual, good service, good product”

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Posted 5 years ago

“After a unavoidable change of date, technician was very efficient. I have used them 3 times and will continue to use again”

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Posted 5 years ago

“They were super helpful when I asked to return. As it was going to be a duplicate gift. I ended up keeping the phone. I ordered "good" condition IMO its close to excellent . 😁👍”

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Posted 5 years ago

“Very quick turnaround however unimpressed with the quality of IPhone.”

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Posted 5 years ago

“Brilliant. Would highly recommend them after finding on a Google search, my phone was listed as good condition rather than pristine so was expecting the odd little mark, it's like a brand new phone, I think they only list them as pristine when they have the original box! So i have a new phone,half the price of a sealed new one very competitive prices and a 12 month warranty, what's not to like.... company communication is good and I will be using again with a large family and teenagers to buy for :)”

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Posted 5 years ago

“Very good service and being able to pay over 5 months will make me buy again wen I need another phone”

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Posted 5 years ago

“I’m really happy and satisfied with my purchase. I ordered an iPhone X and it’s in great condition. It took about 2-3 days to arrive.”

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Posted 5 years ago

“Placed my order and paid £67 through PayPal. Order did not arrive in alloted time. Couldn’t call as ‘lines were down’ Emailed 3 times across 2 weeks and received the same reply promising delivery in 1-4 days bla bla bla. In the end had to raise a dispute with Payapal and lo and behold received the same message! PayPal were outstanding. Refund received within 3 hours. DO NOT RISK YOUR MONEY”

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Posted 5 years ago

“They took over 3 months to give me a refund after sending me a broken phone for £300 advertised as pristine condition”

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Posted 5 years ago

“First they took several days from the time I placed my order to informing me that the exact item was not available and offer of alternative - which I accepted. Then the in car phone holder didn't arrive and after a promise to send I still have not received it so had to chase up again yesterday (21/05/19).”

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Posted 5 years ago

“Brilliant, just used for the 2rd time after was so pleased with the first iPad. Got my other son one for his birthday 👍”

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Posted 5 years ago

“Delivered faulty phone and now don't want to return the money”

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Posted 5 years ago

“I received my new iPhone very quickly. The service was excellent.when I got my phone I gave it a good look over, it looks like new. I'm going to use this service again”

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Posted 5 years ago

“Ordered an iPhone 7 Plus in excellent condition and to be honest it’s in pristine condition, very happy with my new phone.”

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Posted 5 years ago

“Service was good, phone arrived when I expected it. No issues. Quality of phone was good. Based on this, the score would have been 5. However, I am disappointed with the battery life. The battery health started at 86% which I would consider OK but within 2 days had dropped to 82%. While this is OK, there are times when the battery loses charge very quickly for no apparent reason. I haven't yet had a day when I haven't been able to top up the charge easily and I am concerned that if I can't charge it, I might lose power before the end of the day.”

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Posted 5 years ago

“Terrible company. After ordering a pristine iphone x for £679.99, I was informed it would take 7 - 10 working days to be dispatched. Realising I would be away on holiday, I cancelled the order. I was then told it would take two days to process my cancellation. I was then told it would take 14 working days to process my refund. After 14 working days I was told (only after taking the time to get in touch each time) that on this occasion it would take 'an additional two working days' to process (in breach of consumer rights act 2013). After waiting an additional two working days, I got in touch and was then told that 'the refund will be processed within 24 hours, once processed you should receive your refund within 3-5 working days'. Against the law, incredibly poor customer service and impossible to speak to someone. I will pass on to trading standards. Avoid this company!”

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Posted 5 years ago

Quick Mobile Fix is rated 3.2 based on 6,826 reviews