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QuickQuid Reviews

4.2 Rating 2,136 Reviews
80 %
of reviewers recommend QuickQuid
4.2
Based on 2,136 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read QuickQuid Reviews
Visit Website

Phone:

0800 056 1515

Email:

support@quickquid.co.uk

Location:

483 Green Lanes
London
N13 4BS

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Anonymous
Anonymous  // 01/01/2019
Your system does not accept my debit card for one reason or another. I suspect it's because you do not allow me to select my exact address after inputting my postcode. You only ask for the postcode. this is stupid as I live in a block of flats and any number of the addresses that match could be the address. on another note charging me £19.68 for 3 days of processing time is ridiculous. this is clearly because you have an inefficient payment processing system. why should I as your customer who has been paying you interest rate for an extended period of time be penalised with it. if you want to retain customers please make yourselves efficient. i hope to never to business with you again.
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Posted 10 years ago
Excellent service all round. No complaints
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Posted 10 years ago
Actually really annoyed that I asked to only make a payment of £50 of my loan (paying early) yet the girl took the full amount out of my account. Now I am worrying encase the refund doesn't go into my account before tomorrow morning for my rent coming out. A suggestion she had was to either get a refund or take out another loan... not very happy at all.
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Posted 10 years ago
Excellent overall helped me out
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Posted 10 years ago
straight forward information and very helpful staff
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Posted 10 years ago
Tara was very helpful and helped right away!
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Posted 10 years ago
very help full thank you
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Posted 10 years ago
Very helpful and great customer service!
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Posted 10 years ago
very helpful and understanding
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Posted 10 years ago
Always great service, fast and helpful.
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Posted 10 years ago
really helpful and understannding, lady named shantel thanks again!
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Posted 10 years ago
Good service from customer advisors
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Posted 10 years ago
helpful live chat agent
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Posted 10 years ago
Got the loan immediately and was able to pay it off that same week early. Good service for when you need it.
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Posted 10 years ago
I have never had an issue with QQ and will always use them when I need to as they are reliable and so very helpful. GREAT WORK QQ
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Posted 10 years ago
Terms of loan condition changed. Very poor customer service.
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Posted 10 years ago
Today i chatted with Alexandra, who went extra mile to provide a best customer service. i was quoted a lower amount to pay before midnight and a higher amount just a few seconds later after midnight. But Alexandra was very kind and offered a one off lower payment for me. I think she is very knowledgeable and knows what she is doing. I am a one happy customer. Thank you.. :-)
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Posted 10 years ago
Very polite and helpful staff (Deanna). The payment plan was more reasonable than expected. I am very happy with the services provided and i would recommend it to a friend in need.
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Posted 10 years ago
Been on chat for about 45 minutes and no nearer resolving my issue than when I started
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Posted 10 years ago
Maria, who helped me on the chat 24/7 was fantastic! I hope, in some way you can reward her. Her 'no job too big' mentality is exactly what you want when you have a query. However, I wouldn't have had to use this service if your app and website worked correctly. If I hadn't checked my account I would have been hit with unfair fines.
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Posted 10 years ago
QuickQuid is rated 4.2 based on 2,136 reviews