Quictent Reviews

Name: Quictent
Address: 11/F CAPITAL CENTRE 151 GLOUCESTER ROAD, 11/F CAPITAL CENTRE 151 GLOUCESTER ROAD, Wan Chai
Rating: 4.62

4.6 Rating 737 Reviews

91 %

of reviewers recommend Quictent

Company Reviews

Product Reviews

490

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sales@quictents.com

Location:

11/F CAPITAL CENTRE 151 GLOUCESTER ROAD,
11/F CAPITAL CENTRE 151 GLOUCESTER ROAD
Wan Chai
999077

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Quictent 5 star review on 21st August 2024

Pat F.

Quictent 5 star review on 20th August 2024

Quictent 2 star review on 4th August 2024

Billy Vazquez

Quictent 5 star review on 18th July 2024

Kathryn

Quictent 5 star review on 17th July 2024

C. Denis

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quictent customer service Mr Green was a great person to deal with after we had issues with the EZ Pop up got damaged. They responded immediately and sent a new frame and cover. We were so delighted we bought the car/boat carport. Best customer service we wish all retailers had these type of folks.”

Helpful Report

Posted 2 years ago

“Good tent for the price, but the real gem was Cicely with customer service. She was quick and very very helpful in assisting me with my problem. I wouldn’t hesitate to reach out again if I needed to!”

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Posted 2 years ago

“Green was very accommodating in helping us resolve a situation where a storm collapsed our first frame.”

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Posted 2 years ago

“I had purchased a greenhouse and I had a few damage parts I reached out to Quictent for help with replacement parts and they were fantastic they were right on it they treated me like I was one of the family I was sended replacement parts for my greenhouse within 2 days great job I would buy from them again and I will recommend them to my family and friends. Keep up the good work”

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Posted 2 years ago

“My experiences with Quictent customer service, specifically, Emilia, was a very positive experience.”

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Posted 2 years ago

“When I started my request process for a replacement part, I imagined it would drag on based on my experience with other companies. I was very pleasantly surprised how quickly my request was processed by Quictent. I was contacted by Rainy via email, and Rainy was very helpful in ensuring I got the correct part in a very timely manner. From my request to having the part delivered (on a Sunday) was only one week.”

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Posted 2 years ago

“Great customer service. Fast delivery. Prompt response to customer. Product is just what we needed 👌”

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Posted 2 years ago

“I ordered a replacement canopy as my original was getting brittle. Received it fast with great communication from seller. The canopy is just what I was wanting. Correct size and color. Great construction. Very happy 😁”

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Posted 2 years ago

“There was a quality control issue with the 4season tent. after sending photos of the paper-thin fabric quality from the day of opening the package and the structure that was difficult for two people to push up. Green took care of the issues and the matter was quickly resolved. Constant and timely feedback with tracking was always appreciated. They listened to every concern. This company has provided feedback above and went beyond expectations. Never had a company go to this length to please a customer. Thank you so very much! I've been telling everyone about how great this experience has been. One bad apple did not spoil the bunch.”

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Posted 2 years ago

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Posted 2 years ago

“Quictent customer service was very quick and very help full when it came to replacing my greenhouse cover, I would recommend them for anything when it comes to your garden.”

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Posted 2 years ago

“You did great”

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Posted 2 years ago

“Phoebe did a great job getting us fixed up. Looks like a great company that cares about their customers.”

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Posted 2 years ago

“Fedex finally delivered the missing parts to my mini greenhouse. The parts are correct and yes the case is now closed. I appreciate all the help that was given in this matter.”

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Posted 2 years ago

“I received my tent within 3 days. Set it up and it was perfect. I love the wine red color. Talking with customer service was a breeze and they were awesome to work with.”

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Posted 2 years ago

“Prompt response, very weird operating hours though. Could only get one email through a day because the person who helped me would respond at 2 AM my time. Overall, happy with the product and the prompt help!”

Helpful Report

Posted 2 years ago

“Customer service was great! Yummy was very helpful when contacted about replacement parts for my greenhouse. I’m very pleased with the product quality as well.”

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Posted 2 years ago

“Great customer service. This guy named Green was the best at helping me get a replacement part. The tent also was very good quality. We had a huge wind storm that caused us to need a new roof. Very reasonable.”

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Posted 2 years ago

“I needed a permanent solution for keeping my golf cart out of the damaging Florida Sun.quictent was the perfect solution for this problem.10x20 portable garage. I used 6 pressure-treated 4 x 4,s for maximum stability against the huge winds we get quite often in florida.its been a year . My moneys on it holding. Great customer support also.”

Quictent 5 star review on 6th November 2021

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Posted 2 years ago

“"Yummy" has been very helpful in helping replace top and side panels. Willing to send a pre packed box#2 wich has even more parts than I need.”

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Posted 2 years ago

Quictent is rated 4.6 based on 737 reviews