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Quictent Reviews

4.6 Rating 737 Reviews
91 %
of reviewers recommend Quictent
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Email:

sales@quictents.com

Location:

11/F CAPITAL CENTRE 151 GLOUCESTER ROAD,
11/F CAPITAL CENTRE 151 GLOUCESTER ROAD
Wan Chai
999077

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Quictent 5 star review on 2nd May 2021
Lee
Quictent 5 star review on 2nd May 2021
Lee
Quictent 5 star review on 14th April 2021
Diamond
Quictent 5 star review on 25th January 2021
G. Erbes
Anonymous
Anonymous  // 01/01/2019
The Bike Shelters are well worth the price. The customer service is outstanding. Will highly recomend.
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Posted 1 year ago
The customer service was extremely helpful in getting some replacement parts ordered. They preformed better than expected. I will definitely buy from them in the future.
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Posted 1 year ago
I haven't had service like this in a long long time!! The greenhouse we purchased was the 20x10x7. My husband thought it was going to be a big problem putting it together. Quite the opposite!! They provided everything we needed, except the drill. Using a drill while assembling the frame will speed up the process. After the assembly of the frame, again my husband thought putting on the cover was going to be an issue. And again, quite the opposite!! After we got everything set up, our a$$#@! dog decided he wanted to get in and see what was going on inside. In doing so, he shredded the cover at both door openings!! Tore it to pieces. Of course I was livid!!!! I contacted Quictent customer service through their website email and had an immediate reply from a rep named Freya. She asked me for my order details (through Amazon) and was right on it! She found exactly what we needed in record time! She offered a very nice discount also since we just purchased it. However, I dropped the ball for a few weeks (vacation and such). About a month later, I replied to the last email Freya sent me. I again, received a quick response, except this time it was from Kloee. I had a few questions for Kloee, and every email I sent, she replied within record time. She was on it just like Freya. I received my new cover within 10 days of ordering it. Having this greenhouse and their customer service has been truly amazing!! Will highly recommend this product and give all kudos to their customer service!!!
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Posted 1 year ago
We bought our marquees some years ago and figured there was no way we would get spare parts now. Jasmine worked with us to figure out what we needed and got it to us very quickly. We used the marquee again this weekend and it was a big hit!
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Posted 1 year ago
Product is well worth the money,so far it has served its purpose.I would suggest you improve on your wrapping,The package arrived with the pipes sticking out,we were fortunate that all the parts came in.
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Posted 1 year ago
Unfortunately we had an issue with our RV Cover, however, upon contacting Kelly in sales we were very pleasantly surprised to not only receive a prompt and professional response, but also learn that Quictent was eager to stand behind their brand. Our issue was resolved! It's extremely rare to experience such exceptional customer service these days and we are absolutely elated by this professional representative & wonderful company that upholds traditional values. Excellent job Quictent!!! ...and Kelly!
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Posted 1 year ago
Love these tents! The extra wing sides add lots of extra shade!!!
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Posted 1 year ago
I have already sent e mail back about the problems with the second part of the delivery.
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Posted 1 year ago
Doria is the best, she was patient with me, I had lots of issues not on their end, but she was professional, patient and I got the parts really quickly Doria is an exceptional customer service rep, thank you again.
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Posted 1 year ago
Quictent support was so awesome! Responds fast and resolved issues swiftly. Will definitely be recommending them!
Quictent 5 star review on 4th June 2023
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Posted 1 year ago
Easy to assemble and poles were very easy to handle when connecting parts.
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Posted 1 year ago
I'm very surprised in the quality of the raised beds.. I just wish I would have got a better deal for buying 4 of them.. Also I'm very interested in trying the greenhouses.. my father enlaw was looking also..
Quictent 5 star review on 2nd June 2023
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Posted 1 year ago
Handle matters professionally and provides great advice!
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Posted 1 year ago
Our order was damaged in shipment. Customer Service was outstanding and prompt, damaged item shipped and received immediately.
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Posted 1 year ago
We tried out our new quictent Memorial Day Weekend and really feel like it was a great investment. The quality and ease of assembly is great!
Quictent 5 star review on 29th May 2023 Quictent 5 star review on 29th May 2023
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Posted 1 year ago
So far love this tent. Was very difficult for me to find a tent to fit my space. This one fits and was fairly easy to put up. I needed another person to help me though. I ran into a few problems. The netting was bigger than the canopy frame and sand bags are kinda cheap. Don't hold by handles when filled. They tear and sand everywhere! I contacted customer service and they sent me replacement sandbag and netting. Customer service also checked in on me until i received all products. Customer service is pretty exceptional.
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Posted 1 year ago
Thank you! I love my little green house.
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Posted 1 year ago
We use our Quictent canopy over picnic tables so we can have lunch outside every day. It is incredibly easy to set up (3 12-year-old girls set it up in half an hour), and it's reasonably sturdy. This is our second tent from the same company. The first came down in a terrible storm. Quictent's customer service has been exemplary. Pearl worked with us when parts on this order went missing during delivery, and she was excellent and responsive. Highly recommend the company and their products.
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Posted 1 year ago
I use 5 of the 71” x 36” x 36” to cover my giant pumpkins when they go in the ground. The Quictents prevent wind damage and hold temperatures warm and even. I highly recommend these.
Quictent 5 star review on 25th May 2023
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Posted 1 year ago
Quictent greenhouses are great ! I own a retail nursery and needed more space to grow plants but commercial metal pole greenhouses can cost $2000 for a basic 20'x10' structure. Quictent greenhouses provide a sturdy structure at a price point of $250 for that same size. The steel is not as strong as a commercial greenhouse, but for that price I didn't expect it to be. This is a GREAT solution for me, a good price and it is sturdy and stays up. We anchored the base poles with large U clips from a hardware store and put up a rope over the top in 2 places, also anchored. We have high winds in our area and snow. I had some issues with snow and Quictent cusotmer support was amazing. Super fast response and so helpful to get us replacement parts. Khloee helped us out on the latest snow problem and was great to work with. I have 2 Quictent 20'x10' heavy duty greenhouses. Under a 12" snow load, one greenhouse stood up and the other collapsed inward. They got us repacement parts at a reduced price, super fast. And now we have put up a wood support inside under the center bar, so we won't have any issues with snow in the future. GREAT customer service and a great price for the quality.
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Posted 1 year ago
Quictent is rated 4.6 based on 737 reviews