Quictent Reviews

Name: Quictent
Address: 11/F CAPITAL CENTRE 151 GLOUCESTER ROAD, 11/F CAPITAL CENTRE 151 GLOUCESTER ROAD, Wan Chai
Rating: 4.62

4.6 Rating 737 Reviews

91 %

of reviewers recommend Quictent

Company Reviews

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sales@quictents.com

Location:

11/F CAPITAL CENTRE 151 GLOUCESTER ROAD,
11/F CAPITAL CENTRE 151 GLOUCESTER ROAD
Wan Chai
999077

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Quictent 5 star review on 21st August 2024

Pat F.

Quictent 5 star review on 20th August 2024

Quictent 2 star review on 4th August 2024

Billy Vazquez

Quictent 5 star review on 18th July 2024

Kathryn

Quictent 5 star review on 17th July 2024

C. Denis

292

Anonymous

Anonymous // 01/01/2019

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“Great prices and simple construction...Blair and Joy are the best if you have any problems....got my parts in less than a week....repaired small holes with flex seal .... every gardener needs Quictent for their herbs......”

Helpful Report

Posted 3 years ago

“I needed to replace a few pipes I had intentionally cut inorder to make the canopy shorter. It turned out that I did not use the canopy for that application. I requested that they provide a price and I would purchase them. They provided the pipes free of charge, who does that today? They are excellent to work with and they have a great canopy! My thanks to them again!”

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Posted 3 years ago

“I tried to contact to no avail.”

Helpful Report

Posted 3 years ago

“Quictent makes a solid product, and they respond promptly to questions or issues. Yummy in customer service has been especially helpful. Thanks!”

Helpful Report

Posted 3 years ago

“My thanks to Quictent, especially Wendy, Jenna, and Kate for their patience and help in my ordering a replacement fabric cover for my canopy. They graciously help me correct my mistakes and made the transaction a pleasure”

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Posted 3 years ago

“Have not received the order yet. No other comments comments or notations at this time. Thank you,”

Helpful Report

Posted 3 years ago

“I have bought a total of 5 carports from Quictent. The quality is excellent, as is the relative ease in putting them up. Although it is possible to assemble them by yourself - I have done 2 this way - it is tricky. Getting a friend to do it with you is the sensible way to proceed. But what has really made me a fan of Quictent is Cicely, at Customer Support. We have only communicated by email so I know nothing about her. But, she has offered extraordinary customer service. She responds within 24 hours with great politeness and sensitivity. She is clear, she is efficient, she is competent. I have no idea how big this company is or whether there are other customer support people. But Cicely has sold me on this company.”

Helpful Report

Posted 3 years ago

“Very prompt with the help (bent tent poles), and shipped out with a minimal cost. Thank you all very much!”

Helpful Report

Posted 3 years ago

“Great company they fixed my issues in no time”

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Posted 3 years ago

“Great product. Customer service is excellent. Will definitely purchase again. Thanks”

Helpful Report

Posted 3 years ago

“Great customer service. Quick to respond to inquiries about replacement parts and warranty issues. When I asked if a patch kit was available for my canopy, they sent a new canopy free of charge. When I requested warrantee replacement ball-bungees they arrived within 5 days. Can't ask for anything more.”

Helpful Report

Posted 3 years ago

“great product, got my plants thru the severe cold down to -2 in Dallas, TX. Easy to assemble and take down. I broke one of the plastic corner attachments; contacted customer service, they had lifetime guarantee, part was replaced within a week, no cost. Quictent is my go to cover. Highly recommended.”

Helpful Report

Posted 3 years ago

“I reported some damage and less than a week I had the damaged parts replaced....awesome .”

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Posted 3 years ago

“I LOVE THIS LITTLE GREENHOUSE! ACCESS IS EASY WITH THE LARGE FRONT OPENINGS! ALSO, THIS IS A GREAT COMPANY WITH GREAT CUSTOMER SERVICE. BUY THIS!!!”

Helpful Report

Posted 3 years ago

“This tent is smartly designed easy to put up and take down. Yummy in customer service was very helpful with questions and ordering. Thanks!”

Helpful Report

Posted 3 years ago

“Love the green house. The birds had been eating my seeds and this stopped them. And the zippers and side access makes it very easy to use. We are currently experiencing high winds and it is holding up with no problems. Their customer service was extremely responsive.”

Helpful Report

Posted 3 years ago

“The experience to order replacement parts was super easy. Jenna responded quickly and provided me with all the information I needed including payment processing. My package came quickly and undamaged. A++”

Helpful Report

Posted 3 years ago

“I am so pleased with the greenhouse I bought as a gift for my Dad. It's a super value!”

Helpful Report

Posted 3 years ago

“Jenna was very good at responding and getting to the point that I needed for assistance”

Helpful Report

Posted 3 years ago

“The customer service from Quictent has been amazing, especially with assistance from Yummy. They helped me get a replacement top for my item.”

Helpful Report

Posted 3 years ago

Quictent is rated 4.6 based on 737 reviews