Quictent Reviews

Name: Quictent
Address: 11/F CAPITAL CENTRE 151 GLOUCESTER ROAD, 11/F CAPITAL CENTRE 151 GLOUCESTER ROAD, Wan Chai
Rating: 4.62

4.6 Rating 737 Reviews

91 %

of reviewers recommend Quictent

Company Reviews

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sales@quictents.com

Location:

11/F CAPITAL CENTRE 151 GLOUCESTER ROAD,
11/F CAPITAL CENTRE 151 GLOUCESTER ROAD
Wan Chai
999077

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Quictent 5 star review on 21st August 2024

Pat F.

Quictent 5 star review on 20th August 2024

Quictent 2 star review on 4th August 2024

Billy Vazquez

Quictent 5 star review on 18th July 2024

Kathryn

Quictent 5 star review on 17th July 2024

C. Denis

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had critical missing parts but the customer care was AMAZING! Got back to me on a holiday weekend and got the parts shipping out immediately.”

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Posted 3 years ago

“I needed some replacement parts because of damage. They sent them extremely quickly and everything fit just right. I was not charged for the parts or shipping as they were under a year old. I am extremely pleased with their service.”

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Posted 3 years ago

“The other day a pole broke on my tent. After contacting the company, I tried to buy a replacement pole. The company would not let me buy it....rather they shipped it to me free. The tent is back in service like new in record time. They went above and beyond.”

Helpful Report

Posted 3 years ago

“I wanted a car shelter that I could keep up for a few years to work on motorcycles. I bought one from Quictent...the upgraded car shelter for a very reasonable price in white. It has 4 poles on each side...not 3 and is 10' X 20'. with zippered doors on each end. The material seems very good. I mounted the structure on a cement pad. I added 4 horizontal poles-electrical conduit metal poles in case of a good snow, but not sure if its necessary. When constructing, I did most myself, but having a friend would help and warmer weather might make it easier to stretch material, but not sure. Advice...I would not put all the bungees on one area while you put sides and roof on so you don't strain the grommets unnecessarily. Do every other one-then go back and add bungees. Also..customer service was great...I used more bungees than I should have and they sent me a bunch more for free. I feel like they will be there if I need warranty parts.”

Quictent 5 star review on 15th September 2021

Helpful Report

Posted 3 years ago

“Worked with Emilia at Quictent to complete my request for parts and received the parts need for repair in a very timely manner.”

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Posted 3 years ago

“This product is very nice, well made. I only had one problem which was not the fault of the company, but they went above and beyond what I ever expected to fix the product at no cost to me. I am so happy to see a company that actually stands by its products, and believes in providing true customer support. Thank you.”

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Posted 3 years ago

“We opened it up and we’re pleased it took so little time and looked great.”

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Posted 3 years ago

“This place has the very best customer service and nice greenhouses.I recently had the pleasure of dealing with Yummy.She is great.Needed parts.She hooked me up like I couldn't believe.If you need an affordable good built low price greenhouse.Look no farther!These people can't be beat!”

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Posted 3 years ago

“awesome quality and service!”

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Posted 3 years ago

“I am Not a big fan of customer service on line or by recording. BUT I have to complement Joy for her commitment to making sure my problem was solved. I am very appreciative!”

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Posted 3 years ago

“I don’t usually write reviews but I have to express my gratitude to the help I have been receiving from my Customer Care Rep., Yummy. I live in New England and the weather here is very erratic to say the least. While on vacation a random micro burst thunderstorm came through and left multiple tears on the top canopy of our tent. I called up for advice on how to replace it and she looked up my sales purchase and notice that I was just outside of the warranty. She went out of her way to contact the facility to see if anything could be done and later informed me it would be covered. Just wanted to say thank you for the great customer service.”

Helpful Report

Posted 3 years ago

“I have a 26'' X 13 ' party tent from Quictent and I needed replacement parts (poles) customer service was on top of it, I had my replacement parts in less than two weeks. I recommend Quictent to anyone looking for a tent. very happy with Quictent.”

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Posted 3 years ago

“I have completely enjoyed the product I bought. I researched for DAYS on what to buy and am SOOO happy. I also enjoyed my interactions with Jenna - she is a Top Notch customer service agent (something very rare to find these days) and that alone would keep me as a Quictent cusstomer.”

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Posted 3 years ago

“I must say I was overly impressed with the response from the Quictent company! Placing muy order was a breeze. *canopy arrived in a few days, looks great, easy to put up *issue with the topper, 1 phone call message followed by a return call set the replacement in process *Quictent kept in touch with me with tracking # and delivery *complete follow up after replacement part was sent *I WILL BUY FROM QUICTENT AGAIN. Awesome customer service staff!”

Helpful Report

Posted 3 years ago

“Quictent has been great to work with and exceeded my expectations. I had a small issue, they responded very quickly to handle it and went above and beyond to make sure I was taken care of. Very pleased with the quality of the tent and the customer service from Quictent.”

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Posted 3 years ago

“I needed a replacement top for my 20 x 40 party tent and I was very impressed with the speed of getting a replacement.”

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Posted 3 years ago

“Quictent is a great company. It delivers good quality. All questions are answered quickly. Guarantee cases dealt with quickly. I recommend the company to everyone. thanks”

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Posted 3 years ago

“I have used these types of carports before; this one is easily twice as robust and tight. Simple to build by myself, in less than 2 hours. It came with a cracked cable tightener. They were so apologetic over that one tiny cracked part they rushed me four of them. Very accessible customer service and a fine product”

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Posted 3 years ago

“Quick and efficient customer service and an outstanding durable product. Best pop up tents I have ever owned.”

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Posted 3 years ago

“Jasmine at Quictent was very helpful and pleasant to deal with. I bought a carport tent, and when I received it, it was missing a few parts. Jasmine took care of making sure the missing parts were sent quickly. I would definitely buy from this company again.”

Helpful Report

Posted 3 years ago

Quictent is rated 4.6 based on 737 reviews