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Quictent Reviews

4.6 Rating 737 Reviews
91 %
of reviewers recommend Quictent
Read Quictent Reviews
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Email:

sales@quictents.com

Location:

11/F CAPITAL CENTRE 151 GLOUCESTER ROAD,
11/F CAPITAL CENTRE 151 GLOUCESTER ROAD
Wan Chai
999077

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Quictent 5 star review on 21st August 2024
Pat F.
Quictent 5 star review on 21st August 2024
Pat F.
Quictent 5 star review on 20th August 2024
JB
Quictent 2 star review on 4th August 2024
Billy Vazquez
Quictent 5 star review on 18th July 2024
Kathryn
Quictent 5 star review on 18th July 2024
Kathryn
Quictent 5 star review on 17th July 2024
C. Denis
292
Anonymous
Anonymous  // 01/01/2019
First off I need to say the person I was dealing with Jenna was so nice and very helpful, Jenna made everything so easy and Jenna would always reply to my emails and when the wrong item was sent Jenna was quick to fix the issue, Jenna was so pleasant to deal with. I really like this canopy it's one of the better one's I've bought, it's big and tall I can put one wall or all walls on it, I can fit a heater inside safely during our Christmas party and it's big enough to hold everyone in it comfortably. Great canopy, great customer service I have to say once again how great Jenna was, thank you so much
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Posted 3 years ago
Quictent offers a good product. I purchased their heavy duty carport after seeing one and checking the mfg tag. It is well-designed, attractive, and easy to install. I had one small problem and the customer service rep was responsive and helpful. For the ease of customer service for warranty inquiries I would recommend purchasing the product directly from Quictent. The only downside with my order was that delivery was delayed.
Quictent 5 star review on 8th October 2021
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Posted 3 years ago
Handled my issue promptly and professionally
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Posted 3 years ago
Excellent customer service. Bought a second tent
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Posted 3 years ago
I purchased one raised garden with green house. I received it within a week. The assembly was easy and product well made. I was so pleased I purchased three more but this time one box got mangled during shipping and the connectors for green house , gloves and tags were missing. I contacted the company by email in the afternoon the next day I received a response by email from customer service rep Milka, was very pleasant to deal with and handled my request promptly and to my satisfaction.. Milka even followed up by giving me updates when it shipped, provided tracking number and followed up when I received parts ensuring I received them as requested.. Great service and product Definitely a company to purchase from and recommend to others. .
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Posted 3 years ago
You guys are Awesome! Thank you for taking care of my carport Cover issue. You made it very easy for me and you sent the replacement cover much faster than I could imagine. 5 Star Customer Service! No company has ever given me this quality of service.
Quictent 5 star review on 8th October 2021 Quictent 5 star review on 8th October 2021
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Posted 3 years ago
I really like the looks of the pop up 10x20. Customer service excellent.
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Posted 3 years ago
Customer service was very easy to work with and I received my order in good time.
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Posted 3 years ago
I placed the order online and it arrived in 5 days. Opened the boxes and did a inventory. 1 package of bolts was missing. I contacted Quictent and the replacement bolts arrived within 5 days. Great Customer Service! Did a practice set up on the tent and had no issues. It took 2 men 2 1/2 hours to set it up. When we set it up for my daughters wedding it took 1 1/2 hours to set up. Tear down was easy and everything fit back into the bags that came with the tent.
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Posted 3 years ago
I purchased one raised garden with green house. I received it within a week. The assembly was easy and product well made. I was so pleased I purchased three more but this time one box got mangled during shipping and the connectors for green house , gloves and tags were missing. I contacted the company by email in the afternoon the next day I received a response by email from customer service rep Milka, was very pleasant to deal with and handled my request promptly and to my satisfaction.. Milka even followed up by giving me updates when it shipped, provided tracking number and followed up when I received parts ensuring I received them as requested.. Great service and product Definitely a company to purchase from and recommend to others. .
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Posted 3 years ago
Great company received my tent damaged and representative green sent me a replacement in few days
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Posted 3 years ago
Needed a tent greenhouse to overwinter vegetables and start seedings in January. Good product but recommend some additional modifications to stabilize structure from wind. I used several Garden Steel Fence T posts driven into ground and attached to frame with heavy duty zip ties. Withstood winds from 20-30 mph and gusts to 45 with no movement.
Quictent 5 star review on 1st October 2021 Quictent 5 star review on 1st October 2021
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Posted 3 years ago
i needed a replacement canopy for my 15X20 car port. The service person Green was very helpful in helping me to order and pay for the replacement. I received it yesterday and am very satisfied. This canopy did not have to stretch as much as the size was perfect. I'm a happy camper my car is protected once again.
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Posted 3 years ago
The customer service at Quictent is superior to any that I have know. They respond quickly and ship out replacements as quickly as possible. The tent itself goes up easily.
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Posted 3 years ago
I was missing pieces and they were very quick and responsive to the problem. I had the missing pieces in about a week
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Posted 3 years ago
Quictent went above and beyond anything I expected. The customer service was professional and swift as was the replacement and shipping. I would recommend this company to anyone I know and will use them again in the future.
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Posted 3 years ago
One of the best decisions I made was getting a Quictent greenhouse for my garden. I was able to overwinter crops for the winter and it held up really well in the snow. When one of the zippers broke, I contacted the company and they were very helpful with getting it replaced. They got back to me quickly and I truly appreciated their professionalism. I would def recommend them.
Quictent 5 star review on 22nd September 2021 Quictent 5 star review on 22nd September 2021 Quictent 5 star review on 22nd September 2021
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Posted 3 years ago
I had a pole break on my screen tent and they were very responsive and willing to replace the frame at a low cost. This saved the hassle and expense of purchasing a whole new set. Iā€™m very pleased with their service!
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Posted 3 years ago
The car port I purchased is very reliable through the weather we've had. Y'all have great customer service, Yummy and Cicely got back to me asap to get my replacement part to me. I would definitely recommend Quictent to family and friends. Thank you šŸ˜
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Posted 3 years ago
Awesome service . I got replacement product quickly and was kept informed through the whole process.
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Posted 3 years ago
Quictent is rated 4.6 based on 737 reviews