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Rack Attack Reviews

4.8 Rating 4,647 Reviews
94 %
of reviewers recommend Rack Attack
Company Reviews Product Reviews
5,679
 Metrics Info
4.8
Based on 4,647 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Rack Attack Reviews

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Robert H
Verified Buyer
“Ordered on Saturday night. I kid you not, I was installing on Wednesday. So yeah, shipping was fast and I opted for the free version. I had concerns about the fitment listed on there website as Thule suggest 50" bars. I had been borrowing a rack from my wife's car (also Thule) and noted the bars were 53 inches. They assured me to stick with the recommended size and they were correct. Thule could use a new tape measure! The 50" bars are indeed 53". I got the Evo wing bars and they are stout! Great product and great service! Thanks!!!!”
Helpful Report
Posted 3 months ago
Tom G
Verified Buyer
“Great service with knowledgeable staff”
Helpful Report
Posted 3 months ago
Ernesto C
Verified Buyer
“Excellent customer service. I am happy I could look at the product at the store before I committed to buy. Excellent choices in store.”
Helpful Report
Posted 3 months ago
Dwayne C
Verified Buyer
“Received item in good shape, just happen test it out to date.”
Helpful Report
Posted 3 months ago
Xander V
Verified Buyer
“Exceptional fast service!”
Helpful Report
Posted 3 months ago
Sylvia W
Verified Buyer
“They have everything. They are prompt.”
Rack Attack 5 star review on 26th August 2024 Rack Attack 5 star review on 26th August 2024
Helpful Report
Posted 3 months ago
Thomas L
Verified Buyer
“Easy to use site, quick shipping. Item was in stock when they said it was in stock. No problems!”
Helpful Report
Posted 4 months ago
Frederick G
Verified Buyer
“Rack attack came through incredibly . I ordered the wrong size. They quickly corrected the mistake with the shipping label and the right size within one day. No one can be north Boston rack attack. There the best.”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“Customer service promptly resolved payment concern. Merchandise was shipped immediately. Great overall service experience.”
Helpful Report
Posted 4 months ago
Frederick G
Verified Buyer
“Rack attack in north Boston is the best I ordered the wrong size. They were very prompt and helpful in the exchange. They sent me the return label very properly. Any questions I had were answered in a very non-technical easy to understand and I have the off grid on my vehicle it was easy to put together. It’s a phenomenal piece of equipment and I am very happy and I will, definitely praise rack attack of North Boston”
Helpful Report
Posted 4 months ago
Michael B
Verified Buyer
“Thank You!!”
Helpful Report
Posted 4 months ago
Erwin L
Verified Buyer
“Great experience and fast shipping.”
Helpful Report
Posted 4 months ago
Stephen L
Verified Buyer
“Rack Attack had Yakima HD bars in stock, when all others were on back order.”
Helpful Report
Posted 4 months ago
Michael Z
Verified Buyer
“Outstanding customer service”
Helpful Report
Posted 4 months ago
Dan K
Verified Buyer
“Found a hard-to-find part for my Yakima rack and Rack Attack handled everything beautifully! Ordering, shipping, and communication was super helpful. Thanks all!”
Helpful Report
Posted 4 months ago
Mark C
Verified Buyer
“Very impressed with Rack Attack. I didn't want to spend too much on a roof mount bike rack. The Yakima Highroad and Frontloader fit the bill budget wise. Problem was both were in very short supply. Found the Highroad at Rack Attack at a good price online, but it was out of stock when I ordered it. Rack Attack contacted me, at which time I told them I would be just as happy with the cheaper Frontloader if I could find one. The Frontloader wasn't even listed on the website, but Rack Attack found one in SoCal, changed my order and shipped it for free to Washington state. Couldn't be happier!”
Rack Attack 5 star review on 19th August 2024
Helpful Report
Posted 4 months ago
Christopher E
Verified Buyer
“Got everything I needed all in one spot. It got here fast with nothing missing. In plenty of time for our first Floatzilla. That's all I can ask. Behind every great adventure, there's logistics.”
Rack Attack 5 star review on 18th August 2024 Rack Attack 5 star review on 18th August 2024
Helpful Report
Posted 4 months ago
Trey B
Verified Buyer
“Easy transaction. The rack towers came super fast. I'd definitely order from them again.”
Helpful Report
Posted 4 months ago
Brent
Verified Reviewer
“Amazing customer service! Sam was very patient with all of my questions and also took time to make certain I knew how to use my new bike rack. The hitch intsall went well too. Highly recommend.”
Helpful Report
Posted 4 months ago
Cammie D
Unverified Reviewer
“William at the rack attack in Framingham is a lifesaver!!! When our factory installed hitch wasn’t working to tow a U-Haul to bring my kid to college across the country. The Toyota dealership wanted to charge $750 to replace it. William took a look at it. Did a little work with some dialectical grease and a scraper And it started working. Told me to go home get a little brush get in there really clean out the corrosion that’s what I did and it is now working great!!! We might depart a few hours later tomorrow cause I still have to go get the trailer but better than spending that much money to replace something that didn’t need to be replaced Well, definitely go back there again and recommend them to everyone”
Helpful Report
Posted 4 months ago
Rack Attack is rated 4.8 based on 4,647 reviews
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