“Be aware that the WiFi module has no protection against power surges. During a light rainstorm power was interrupted causing a surge. The slight surge fried the WiFi module. The storm wasn’t even strong enough to trip a breaker. It appears neither the controller or the module has any surge protection built in to the system or any warning to customers.They do cover the WiFi module in the warranty under , acts of God are not covered. As the Module and controller cost around $250 , I guess this helps sales.”
“The esp me wi fi chip has been a nightmare since I installed a new rainbird system ..has been changed after year 1 and this is year 3 and still won't function..talked to rainbird support numerous times and still doesn't work..many .many complaints about that specific wi fi chip ! Waiting for a response to se if they are going to change it with an upgraded one at no charge ...let you know soon !”
“My irrigation system guy said put a wifi unit in so I did / he did. What a mistake. I think wifi technology is beyond rain birds comprehension. The server is down alot and reaching a CS rep ...forget it. ITS Too bad, as if they MAYBE HIRED SOMEONE IN IT that knew what they were doing it might work like 1,000 other wifi devices we all use now.
I'm soo frustrated and would research other brands first. Why do I need to connect to their server anyways? This isn't fo fort Knox or a bank. I will try reaching them once again to get answers and maybe there is a recall?”
