Rainey's Closet Reviews

Name: Rainey's Closet
Address: 520 N. Alcaniz Street Pensacola, FL 32501, Pensacola
Rating: 4.79

4.8 Rating 715 Reviews

96 %

of reviewers recommend Rainey's Closet

4.8

Based on 715 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

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Email:

rentals@raineyscloset.com

Location:

520 N. Alcaniz Street Pensacola, FL 32501
Pensacola
32501

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Rainey's Closet 5 star review on 18th November 2024

331

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was my first time renting a dress and Rainey's closet was wonderful to work with. Super fast shipping and very easy to return the items! Thank you so much!!”

Rainey's Closet 5 star review on 26th March 2021

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Posted 3 years ago

“I can always count on Rainey’s Closet to have the cutest outfits for rent. So much easier than buying to use one time.”

Rainey's Closet 5 star review on 22nd March 2021

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Posted 3 years ago

“Dress and accessory I ordered was sent on time and as described. The outfit was was beautiful and looked just like the photo. The packaging is perfect and shipping back was so easy. The rental process is smooth and we are thankful to RC and will use again when needed.”

Rainey's Closet 5 star review on 16th March 2021

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Posted 3 years ago

“Delivery came on time, dress was in excellent condition.”

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Posted 3 years ago

“It was such a pleasure working with this company. Everything was as expected. My daughter looked absolutely beautiful in her shoot”

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Posted 3 years ago

“I love this service. Super easy and great quality items.”

Rainey's Closet 5 star review on 4th March 2021

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Posted 3 years ago

“Is always rent from Rainey’s Closet for special occasions. Love them and highly recommend!”

Rainey's Closet 5 star review on 28th February 2021

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Posted 3 years ago

“Quick and easy to use! Love being able to rent such fun and cute dresses for quick photo shoots!”

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Posted 3 years ago

“The dresses I ordered were PERFECT! I was nervous about the whole process but I received them very quickly. They were packaged perfectly which made returning a piece of cake! Will definitely order again”

Rainey's Closet 5 star review on 17th February 2021

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Posted 3 years ago

“What a wonderful variety of clothing and sizes available for any occasion. I have rented several dresses for my clients' photography sessions, each time the dresses have come on time, and the transactions are seamless. This is a wonderful service, thank you. Eliza”

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Posted 3 years ago

“If I could give 0 stars, I would. The owners customer service is just beyond awful. I requested a call from someone to discuss what specific needs I was looking for. They told me they do not offer that service. What kind of owner refuses to contact a customer who is requesting that. Then I ordered the bday package after discussing it via messenger with 2 people including the owner. She said I could leave specific requests in the notes about what I was looking for. No where does it say specific dresses are excluded from that offer. When I tried to order, they told me dollcake dresses are excluded. Then I selected another, and they said not that one either. When I expressed my continued dissatisfaction and requested a call, that was refused and she just refunded me. Not to mention their requests to their preferred method of communication take days to get back to. If you know what you want and don't have any questions, this may be the company for you, because they seem to have a good product. If customer service means anything, just look at the negative reviews she does have, and you will see that the owner is an arrogant narcissist who refuses to apologize and make things right with the customer.”

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Posted 3 years ago

“From fast shipping time, to excellent customer service, to an even better product.. my experience with Rainey's Closet exceeded expectations. We did an impromptu DIY photoshoot for my daughter's 1st birthday with the Tutu du Monde Bebe Passion Petal Tutu Dress in Pink Chablis and the Tutu du Monde Dandelion Wishes Headband in Wisteria. The dress fits TTS and I just love how everything turned out.”

Rainey's Closet 5 star review on 2nd February 2021

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Posted 3 years ago

“Great service. Website is easy to use. Fast shipping. Easy instructions and packaging for return shipping. Love that they have it all ready to go!”

Rainey's Closet 5 star review on 31st January 2021

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Posted 3 years ago

“Great service, fast shipping, packaged beautifully. We will Be back for more!”

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Posted 3 years ago

“My daughter and I loved this dress! She kept referring to it as her “Elsa” dress. The shipping was quick and instructions to return were easy to understand. We will be renting again from Rainey’s Closet in the future.”

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Posted 3 years ago

“Perfect accessory for my daughter’s photo session!”

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Posted 3 years ago

“Love renting from Rainey’s closet. Super easy and always impressed by delivery, the item itself, and ease of return.”

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Posted 3 years ago

“Beautiful dress! It came packaged wonderfully and quick. I will definitely rent again!”

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Posted 3 years ago

“We loved our dresses for our family pictures. They arrived in time and in great condition.”

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Posted 3 years ago

“First of all, beautiful dress classy and stylish! Look amazing on my daughter.”

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Posted 3 years ago

Rainey's Closet is rated 4.8 based on 715 reviews