Rainey's Closet Reviews

Name: Rainey's Closet
Address: 520 N. Alcaniz Street Pensacola, FL 32501, Pensacola
Rating: 4.79

4.8 Rating 715 Reviews

96 %

of reviewers recommend Rainey's Closet

4.8

Based on 715 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

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Email:

rentals@raineyscloset.com

Location:

520 N. Alcaniz Street Pensacola, FL 32501
Pensacola
32501

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Rainey's Closet 5 star review on 18th November 2024

331

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dress was beautiful. Unfortunately, my daughter didn’t wear it since it runs much smaller than other Tutu DeMonde dresses. Hope you offer option to rent an additional size for free like RTRWY in the future.”

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Posted 6 years ago

“Gorgeous dress, but more importantly, AMAZING customer service! My daughter became sick the day before her scheduled shoot with the dress. Rainey's Closet was understanding and willing to help extend the rental time, no problem. When the need arises, I will definitely be shopping here again!”

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Posted 6 years ago

“My daughter loves the whole outfit that was put together. She used it for her cheer gala and looked adorable.”

Rainey's Closet 5 star review on 26th November 2018

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Posted 6 years ago

“Amazing!”

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Posted 6 years ago

“We loved the dresses and have had a very easy time renting each time we have ordered. This time was a little less exciting because the dresses seemed more worn out than any we had ever rented.”

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Posted 6 years ago

“I was extremely satisfied with my order. Everybody was in love with the dress. I will definitely be ordering again!”

Rainey's Closet 5 star review on 23rd November 2018

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Posted 6 years ago

“Showed up earlier than I had reserved and was absolutely perfect. So easy to return. Will Continue to use them.”

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Posted 6 years ago

“The shop was willing to help me pick out an outfit and answered every question I had! They were patient and kind throughout the entire experience. Very professional and very courteous. Will definitely use them again!”

Rainey's Closet 5 star review on 20th November 2018

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Posted 6 years ago

“I reserved months in advance and the dresses were stunning. They were in great condition and super comfortable. Rainey's Closet is a great site and solution for special occasions.”

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Posted 6 years ago

“Horrible customer service.”

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Posted 6 years ago

“Easy to maneuver, easy to use! Beautiful maternity choices but limited petite size.”

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Posted 6 years ago

“The dress came in a timely fashion, and was absolutely beautiful. It was clean, in good repair (no rips, snags, or missing beading), and wrinkle free! It was perfect for our little girls Christmas photos. Return shipping was super easy as well. Great overall experience. Will absolutely rent from Rainey’s Closet again.”

Rainey's Closet 5 star review on 16th November 2018

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Posted 6 years ago

“Loved the dress, it was good quality and arrived in plenty of time. Only area for improvement is the packaging. The dresses always arrived wrinkled, I would prefer packaging that keeps them unwrinkled.”

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Posted 6 years ago

“I live using Rainey’s Closet. The dresses are absolutely gorgeous and perfect. The whole process from start to finish is super easy.”

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Posted 6 years ago

“Customer service was amazing!! The dress is gorgeous and perfect”

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Posted 6 years ago

“I ordered the items for a photoshoot for my daughter. The items arrived on time and the fit was perfect!!!”

Rainey's Closet 5 star review on 9th November 2018

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Posted 6 years ago

“Was beautiful! Everyone complimented her dress!”

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Posted 6 years ago

“I really loved the process of the entire experience . I wasn't sure what would go with rose gold and I emailed the company and heard back rather quickly. I was assisted throughout the entire process up until check out. I rented a outfit for my daughters 3rd birthday photoshoot. It came fast, and the return process was super easy. I will rent again SN: I highly recommend the add on package. (I received a headband, cuffs, shorts, tank, and cape)”

Rainey's Closet 5 star review on 27th October 2018

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Posted 6 years ago

“I loved my experience with Rainey’s. It was so simple and the selection was great. My cloths came so neatly packaged with very easy return instructions.”

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Posted 6 years ago

“My dresses arrived in the most convenient and adorable packaging wardrobe hanger. Perfect! Thank you!”

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Posted 6 years ago

Rainey's Closet is rated 4.8 based on 715 reviews