Ratio Coffee Reviews

Name: Ratio Coffee
Address: 1204 SE Water Ave, Suite 15, Portland
Rating: 4.23

4.2 Rating 298 Reviews

78 %

of reviewers recommend Ratio Coffee

4.2

Based on 298 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

Ratio Coffee 5 star review on 27th February 2025

James King

Anonymous

Anonymous // 01/01/2019

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“Perfect transaction.”

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Posted 1 year ago

“The Ratio company told me they are refining the Six’s carafe lid material and functionality, and recalibrating its tank’s measurements. With that said, this machine makes superior tasting, highly expressive coffee even compared to hand pouring— probably due to its heat shield. I highly recommend this beautiful SCA certified home brewer despite the minor imperfections. Buy it for $339 since the refined version will likely sell for more. I’m a Portland foodie who roasts his own coffee beans, so if you’re anything like me, you’ll love the Ratio Six.”

Ratio Coffee 5 star review on 29th August 2023

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Posted 1 year ago

“A beautiful product that helps you be more sustainable. Easy to clean and works great”

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Posted 1 year ago

“Great coffee and great experience.”

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Posted 1 year ago

“Love the coffee makes. Consistent and amazing coffee each morning.”

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Posted 1 year ago

“The best coffee maker on the market. I spent a lot of time researching and my experience completely exceeds the the expectations I had for the Ratio Six. Additionally, there were delivery issues and the team quickly resolved it. A great coffee maker and great customer service- thank you team Ratio!”

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Posted 1 year ago

“First cord was loose fitting and fell out easily. The replacement cord fits snugly and no interruption of service. Very impressed with how promptly the problem was resolved, thank you Ratio for the excellent customer service.”

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Posted 1 year ago

“The carafe broke on its first day. Very fragile!”

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Posted 1 year ago

“Coffee is never hot, luke warm at best even though I put boiling water in the thermal carafe before making coffee. I do not like luke warm coffee . Ratio 8 works poorly and is expensive. Does not work as well as machines at 1/3 the price”

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Posted 1 year ago

“Cool product that does its job with simplistic sublime beauty!”

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Posted 1 year ago

“Perfection.”

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Posted 1 year ago

“Love it! Substantial and pretty and kept coffee hot for hours!”

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Posted 1 year ago

“After a few months with 6/7 days/week of use, the coffee is consistently outstanding. I have but one critique, the lid of the carafe. For maintaining temperature, it’s great. It sucks for pouring. I’ve read the “how to” instructions. It also leaks when pouring is finished. Coffee and water get into the lid itself as well. The inside rim design of the carafe probably contributes to the pouring issues too. Perhaps a cutout or beveled inside rim of the carafe where it meets the spout could be explored. Respectfully, with the top notch materials and machine design contributing to the cost, a better lid/ pouring system needs to be addressed. Thanks for your attention, Dan”

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Posted 1 year ago

“As someone that did V60 pour over for years, it makes some fantastic coffee. My only constructive feedback is: 1. When brewing finishes and you pull the carafe out, the rubber lip at the top likes to flick hot water at you. 2. The pour on the carafe when the lid is on could be a lot better. It doesn’t come out very smoothly and tends to splatter. Other than that, we love ours! These are minor issues so it’s still 5/5 for me.”

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Posted 1 year ago

“Pros: makes a great cup of coffee, looks great, I enjoy the daily coffee process, customer service has been excellent Cons: lead time was absurd and way longer than expected, carafe lead time was even more absurd, annoying that all of it arrived in boxes from china, pouring out of the thermal lid is always a mess. Instead of being able to grab the pot and top off cups in the living room I have to gather cups and pour over the sink because it always makes a mess”

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Posted 1 year ago

Thank you so much for your feedback! We're sorry to hear you're having issues with your thermal carafe lid. Reach out to hello@ratiocoffee.com and we would be happy to replace that for you. - Ratio Customer Experience Team

Posted 1 year ago

“Updated lid is the bomb! Steady stream and absolutely no drips.”

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Posted 1 year ago

“Customer service is slow to respond but we did eventually get our order! Worth the wait.”

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Posted 1 year ago

“Well it's cute that you are asking for a review on the thermal set, when I have yet to receive the thermal carafe and it has now been delayed by 4.5 months.... So you should rethink when to send out this survey given that customers are very frustrated with the delay. My husband brews coffee and has to pour it into a large thermos that he keeps on the counter now which defeats the purpose of having a pretty design of getting the ratio.”

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Posted 1 year ago

“The Ratio Six is a well designed coffee brewing device--except for the carafe. For those of us with mild arthritis of the hands, that carafe is trouble. The pouring lid requires a firm grip to tighten properly, but there are smooth edges to it, making it difficult to grip and align. The pour spout sprays fluid in a wide swath, even when held in the recommended position. The upper lip of the carafe body makes it difficult to get the last few ounces out of the carafe. My wife and I spent more time cleaning up spills than we did drinking the well-brewed coffee. Those problems with the carafe led to me returning the machine.”

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Posted 2 years ago

Hi Jack, Thanks so much for letting us know about this issue and we're sorry that it wasn't easy to manipulate the lid. We will take this into consideration on the next design revision as ergonomics is very important. Take care!

Posted 2 years ago

“I enjoy and love the coffee it makes! I am a bit sad I can not use my Chemex 8 cup or any chemex carafe but I'm good with the coffee maker and it's incredible Brew from 2-8 cups. I'm still figuring out if flat bottom, cone or Chemex filters make the better brew so as time goes I use the Ratio 6, Cafe Speciality and Chemex to brew coffee each day depending on schedule. I finally have a wonderful coffee system and with fresh ground beans it's always a win win! Thanks Ratio for making an easy coffee maker to use especially early in the morning when I'm not fully brain functioning!”

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Posted 2 years ago

Ratio Coffee is rated 4.2 based on 298 reviews