Ratio Coffee Reviews

Name: Ratio Coffee
Address: 1204 SE Water Ave, Suite 15, Portland
Rating: 4.27

4.3 Rating 282 Reviews

79 %

of reviewers recommend Ratio Coffee

4.3

Based on 282 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours

Ratio Coffee 5 star review on 13th November 2024

Anonymous

Anonymous // 01/01/2019

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“Customer service is slow to respond but we did eventually get our order! Worth the wait.”

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Posted 1 year ago

“Well it's cute that you are asking for a review on the thermal set, when I have yet to receive the thermal carafe and it has now been delayed by 4.5 months.... So you should rethink when to send out this survey given that customers are very frustrated with the delay. My husband brews coffee and has to pour it into a large thermos that he keeps on the counter now which defeats the purpose of having a pretty design of getting the ratio.”

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Posted 1 year ago

“The Ratio Six is a well designed coffee brewing device--except for the carafe. For those of us with mild arthritis of the hands, that carafe is trouble. The pouring lid requires a firm grip to tighten properly, but there are smooth edges to it, making it difficult to grip and align. The pour spout sprays fluid in a wide swath, even when held in the recommended position. The upper lip of the carafe body makes it difficult to get the last few ounces out of the carafe. My wife and I spent more time cleaning up spills than we did drinking the well-brewed coffee. Those problems with the carafe led to me returning the machine.”

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Posted 1 year ago

Hi Jack, Thanks so much for letting us know about this issue and we're sorry that it wasn't easy to manipulate the lid. We will take this into consideration on the next design revision as ergonomics is very important. Take care!

Posted 1 year ago

“I enjoy and love the coffee it makes! I am a bit sad I can not use my Chemex 8 cup or any chemex carafe but I'm good with the coffee maker and it's incredible Brew from 2-8 cups. I'm still figuring out if flat bottom, cone or Chemex filters make the better brew so as time goes I use the Ratio 6, Cafe Speciality and Chemex to brew coffee each day depending on schedule. I finally have a wonderful coffee system and with fresh ground beans it's always a win win! Thanks Ratio for making an easy coffee maker to use especially early in the morning when I'm not fully brain functioning!”

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Posted 1 year ago

“It’s a wonderful unit”

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Posted 1 year ago

“The Six makes great coffee, but there is inconsistency of the volume markings on the reservoir and the documentation.”

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Posted 1 year ago

“LOVE my machine , grinder and all the help you all provide”

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Posted 1 year ago

“I absolutely love my Ratio Six! The coffee taste just as good as the coffee maker looks… perfectly balanced and beautiful! The craftsmanship of this coffee maker just gave my kitchen an upgrade!”

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Posted 1 year ago

“This is a beautiful unit that has an amazing mix of materials and finish work. It does an excellent job of replicating a pour over better than any other unit on the market. I do think that for the price the machine is very sensitive mechanically and is sensitive to sensor issues. Also if you are looking for a very hot pot of coffee this unit does will not meet your expectations as it operates differently from a traditional percolator. If you are looking for a more consistent experience and hotter pot of coffee, go with the Ratio 6. If you want a large batch pour over and want a show piece on your coffee bar, go with the Ratio 8.”

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Posted 1 year ago

“Happy with order. All good!”

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Posted 1 year ago

“Hi Mark, I purchased a Ratio 6 and though very pleased with it, thought the carafe was a bit clunky. Our family takes our coffee very seriously so we decided to splurge on a Ratio 8. We think the 8 makes better coffee than the 6, which is still very good, and we feel the carafe is much nicer for pouring. But, the water reservoir on the Ratio 6 does not empty completely after brewing coffee and that is a problem. I don't like old water to collect in the machine. I've actually gone back to using the 6, which is a shame. Have any other customers had this problem? Could I exchange it. Or, what would you suggest? Thanks.”

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Posted 1 year ago

“Surprised by the quality”

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Posted 1 year ago

“Look is nice, but I think overall function and design of the Ratio Six is a little impractical. Personally not a fan of how the brew basket has to remain on top of the carafe while brewing, whereas other SCA coffee brewers have a holder for the brew basket. This allows for a “stop flow” capability so in the event Coffee is needed to be poured immediately, the carafe can be removed mid-brew. I personally also think the overall size is a bit bulky and too many individual components. Still brews a great cup of coffee but I prefer the Moccamaster and would not purchase another Ratio”

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Posted 1 year ago

“We've been happy with this”

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Posted 1 year ago

“Great coffee! Ratio Six feels like a great quality build and i love the bloom feature! Only thing i’d like to point out is the power cord connector that sticks into the machine itself comes loose alot. I tried reaching out, but still did not get a response for a replacement.”

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Posted 1 year ago

“Love this coffee maker and I love that they have replaceable parts you can order.”

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Posted 1 year ago

“Poor quality and customer service.”

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Posted 1 year ago

“My machine came packaged well and is working wonderfully. I appreciate that I haven’t had to contact customer service, though I imagine they’re as great as their machines.”

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Posted 1 year ago

“The Ration makes the BEST coffee!!! I look forward to making it every morning.”

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Posted 1 year ago

“Company made sure to get the new version of Coffee Machine Wash even with all of the shortages in industries. Their product lines are real focused and of good quality so I feel like I'm buying what the company really wants to sell.”

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Posted 1 year ago

Ratio Coffee is rated 4.3 based on 282 reviews