Ratio Coffee Reviews

Name: Ratio Coffee
Address: 1204 SE Water Ave, Suite 15, Portland
Rating: 4.23

4.2 Rating 298 Reviews

78 %

of reviewers recommend Ratio Coffee

4.2

Based on 298 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

Ratio Coffee 5 star review on 27th February 2025

James King

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ratio Eight leaks all over the place when I brew full amount. Perhaps I have a defective unit but unfortunately disappointed given the product promise.”

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Posted 10 months ago

We are so sorry to hear that, Premal! Someone from our customer experience team will reach out to see what's going on and make this right.

Posted 10 months ago

“We've only had it for a week, but it does a miraculous job at brewing, a delicious cup of coffee, very consistent in flavor, very easy to use and clean”

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Posted 11 months ago

“Great folks who care about coffee, quality, and convenience!”

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Posted 11 months ago

“Very well made and does exactly as it says . The brew stays hot for 90 mins . Easy to wash up . Sturdy design . Sale staff Kyla was brilliant , polite, and thorough ensuring I got what I required . Brilliant ! 5 star 10/10”

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Posted 11 months ago

“We have enjoyed our Ratio 8 coffee maker but it often cuts off in the middle of a cycle, leaving water in the tank and unmade coffee and a big mess. The interior area under the cap has begun to bubble and peel off with use and so there are metallic flakes in our tank that had to be fished out.”

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Posted 11 months ago

“Much better design than the old one. Pours really well and I like the new lid design as well.”

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Posted 1 year ago

“The new thermal carafe is a huge improvement over the original. I highly recommend that you purchase this carafe as a replacement for your original one. You won't regret this decision.”

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Posted 1 year ago

“Marked improvement. Definitely worth the coin. I was fine with the old carafe much like I was fine with wearing glasses. Then I got lasik. This new carafe is the lasik of coffee pots.”

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Posted 1 year ago

“Obviously the equipment is amazingly. Great build quality. Even better customer service.”

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Posted 1 year ago

“There should be a handle on the ceramic part that holds the filter and coffee if you want to take it off before it finishes dripping. The craft is not keep the coffee, very hot, it does not seal completely with the stopper. It’s difficult to pour the coffee.”

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Posted 1 year ago

“The new carafe finally solved my one major gripe about our Ratio 6. New spout no longer has sputtering drip. So happy!”

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Posted 1 year ago

“lightweight and easy to clean...you don't have to worry about running out of paper filters”

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Posted 1 year ago

“Great, love the Ratio and the team. Great customer service, too!”

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Posted 1 year ago

“responsive and helpful”

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Posted 1 year ago

“Unit functioned normally for 7 years, then stopped working. 7 years is not a good lifespan for coffee maker in my opinion.”

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Posted 1 year ago

“Immediately after attempting to clean my Ratio 8 with Halefresh, the coffee maker stopped working. I have sent it to Portland to get fixed.”

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Posted 1 year ago

“The ultimate 'Form Meet Function' coffee brewing company. I've tinkered with the pour-over Ratio 8, and the heat holding Ratio 6 - and have enjoyed outstanding coffee from each! I much appreciate the ability to make a coffee by which hot water doesn't touch plastic on the way from beans to lips - the 8 is perfect for such a task. It is hard to find coffee machinery that is not plasticized, and even harder to find Made in USA options. Bravo Ratio!”

Ratio Coffee 5 star review on 8th February 2024

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Posted 1 year ago

“5/5 stars. This machine is elegant and makes it easy to brew great coffee. Love the bloom feature and minimal plastic usage in its construction.”

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Posted 1 year ago

Brad, thanks so much for the feedback and glad to hear you're enjoying your Six!

Posted 1 year ago

“Great customer service”

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Posted 1 year ago

“Hi Mark, Just wanted to leave a short note on the notNeutral coffee mug. Absolutely LOVE it, everything from the design, color, and heat retention for the coffee. The only disappointment was it developed a heat-related hairline crack in the first couple uses. Not sure if you have heard of any other cases, but just passing it along for what it’s worth. I’m still able to use the mug, but it leaves a ‘liquid ring’ wherever I set it:) As a side note: I’ve been extremely pleased with the Ratio Six! Recently upgraded to the Eight thermal carafe and that makes for a wonderful combo. Thanks for producing a high quality product! Daryn Martin”

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Posted 1 year ago

Daryn, thanks so much for letting us know! We're arranging a replacement mug. Glad you're enjoying the Six as well!

Posted 1 year ago

Ratio Coffee is rated 4.2 based on 298 reviews