Ratio Coffee Reviews

Name: Ratio Coffee
Address: 1204 SE Water Ave, Suite 15, Portland
Rating: 4.27

4.3 Rating 282 Reviews

79 %

of reviewers recommend Ratio Coffee

4.3

Based on 282 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours

Ratio Coffee 5 star review on 13th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The materials and feel of the R8 at 5 star! But, the thermal carafe does not do a good job at keeping coffee warm and it drips when you pour. Very annoying. Also, way too much water comes out for the bloom. I wish that could be controlled”

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Posted 1 month ago

“Honestly, Trey was amazing. I do not feel like I'm exaggerating when I say that his might be the best customer service experience I've had in a long time.”

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Posted 1 month ago

“The material is excellent and they perform well. They would be easier to use if there were more pleats, which likely would translate to smaller pleats. This smaller pleated shape would probably keep the filters up against the wall of the basket more consistently than filters with larger pleats.”

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Posted 1 month ago

“I love my ratio six machine. Please make a version with a metal filter basket!”

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Posted 1 month ago

“I’ve been trying to return it for over a week with no response.”

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Posted 1 month ago

“I have had the 6 for less than a week, still tinkering with it. It looks fantastic. Extremely quick brew. Dislikes include the spritz of coffee from the gasket upon pulling the carafe after the brew is complete, also finding coffee still in the basket after the brew is supposedly complete (maybe my fav Starbucks preground is too fine?) The water filler cap should have some exterior marking on it to alleviate turning it upside down to fit it in correctly. The carafe really needs to be inverted quite a lot to finish out the last of the coffee. Positives: The coffee we have been drinking for years has taken on a totally different wonderful flavor. Overall I like it, but may have to make some adjustments to accommodate the 6”

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Posted 1 month ago

“This review is for the Ratio 4. The wait is finally over and well worth it! I saw the demo at the SCA in Portland and was chopping at the bit to get one. The size is perfect. My first cup was outstanding, very smooth and balanced. I used a bright Kenya, and I was able to taste some fruit notes and plenty of clarity. I did a side-by-side comparison with the Fellow Aiden, and I found the Ratio 4 to be the better-tasting cup. I prefer not to deal with settings. I highly recommend this brewer. You get the benefit of a pour-over without the hassle of timing, and it has the built-in bloom feature. It does it all for you. I can now retire my Ratio 6 since it is larger than my needs.”

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Posted 2 months ago

“Excellent machine, well designed and very well made with Excellent materials.Little bit of learning curve to use the right amount of coffee grounds,with differnt grind. But it's worth it. Makes great coffee”

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Posted 2 months ago

“The filter works great! Best one I’ve ever had.”

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Posted 2 months ago

“Delightful machine. Makes delicious coffee and looks good doubt it.”

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Posted 3 months ago

“We love all the Ratio products we recently bought and are so excited to have our awesome tasting coffee each morning. We did not recieve any filters or cleaning clothes as advertised but all else is great.”

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Posted 3 months ago

“It does not hold the heat. Coffee gets cold quickly.”

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Posted 3 months ago

“Great reusable basket, easy to clean and looks like new everytime”

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Posted 3 months ago

“Arrived broken so returned. The water tank is no longer glass.”

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Posted 3 months ago

We're sorry to hear that you've decided to return your machine! We would have been happy to assist with a replacement or address any concerns. While the water tank is now made from high-quality BPA-free plastic for durability, we still strive to maintain the same premium brewing experience.

Posted 3 months ago

“convenient packaging. easy to use. just add water!”

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Posted 3 months ago

“We love the mission to have to no plastic at all.”

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Posted 4 months ago

“V well designed using high quality, heavy duty material.”

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Posted 4 months ago

“Great upgrade from the glass carafe that came with the Ratio. Frankly I'm surprised it took five years to break the glass one -- it's tall, and I am clumsy. The day finally came, and I upgraded to the thermal carafe with ceramic dripper. The generic filters sit higher in the new carafe, so there is less coffee splashing on the countertop during brewing. The thermal carafe keeps the coffee hot longer, and the pour spout doesn't drip. Great upgrade!”

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Posted 5 months ago

“I bought the ratio 6. It was awesome. Everything I want in a home brewer. I only do pour over, but if I have company this is the best way to make batch coffee for guests. I could not tell that it was refurbished. Feels brand new.”

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Posted 5 months ago

“Overall it's great, but it's I hate the fact that you can't seal off the carafe now. I tend to make a pot and drink it throughout the day alone. Cutting another groove in the lid would have been simple to give it a third locked shut position. The simplicity with which that would have been accomplished through no real additional extra manufacturing costs and the fact y'all choose not to because "we didn't see any added benefit" kind of ruins any good about the new design, even though other than no shut position its pretty perfect.”

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Posted 6 months ago

Thanks for the note! We actually produced multiple prototypes of a 3-position design, but after months of testing, we decided the 2-position was better. Appreciate your input!

Posted 6 months ago

Ratio Coffee is rated 4.3 based on 282 reviews