Ratio Coffee Reviews

Name: Ratio Coffee
Address: 1204 SE Water Ave, Suite 15, Portland
Rating: 4.27

4.3 Rating 282 Reviews

79 %

of reviewers recommend Ratio Coffee

4.3

Based on 282 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours

Ratio Coffee 5 star review on 13th November 2024

Anonymous

Anonymous // 01/01/2019

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“I love our ratio 6 coffee maker. The flavor of the coffee is rich and balanced.”

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Posted 1 year ago

“Customer service is untouchable and they stand behind their product, which is rare in today’s world. I won’t own any other coffee maker!”

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Posted 1 year ago

“Always the best service!”

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Posted 1 year ago

“Returned as the unit was too large for my countertop. Design was very handsome but the process was more involved than we prefer for an every-morning ritual. Orientation of plug is also limiting depending on how you plan to position the unit. It protrudes from the water reservoir end and is thus an eye sore if the device is observed laterally from popular kitchen vantage points. Coffee quality was good but we struggled with bitterness initially. Be advised, in the unlikely event you return the item, you will have to pay for return shipping. At 15 lbs, fully packed, this will not be cheap. It was an unfortunately expensive way to learn this coffee maker, despite its strong design quality, was not for us.”

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Posted 1 year ago

“Perfect transaction.”

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Posted 1 year ago

“The Ratio company told me they are refining the Six’s carafe lid material and functionality, and recalibrating its tank’s measurements. With that said, this machine makes superior tasting, highly expressive coffee even compared to hand pouring— probably due to its heat shield. I highly recommend this beautiful SCA certified home brewer despite the minor imperfections. Buy it for $339 since the refined version will likely sell for more. I’m a Portland foodie who roasts his own coffee beans, so if you’re anything like me, you’ll love the Ratio Six.”

Ratio Coffee 5 star review on 29th August 2023

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Posted 1 year ago

“A beautiful product that helps you be more sustainable. Easy to clean and works great”

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Posted 1 year ago

“Great coffee and great experience.”

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Posted 1 year ago

“Love the coffee makes. Consistent and amazing coffee each morning.”

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Posted 1 year ago

“The best coffee maker on the market. I spent a lot of time researching and my experience completely exceeds the the expectations I had for the Ratio Six. Additionally, there were delivery issues and the team quickly resolved it. A great coffee maker and great customer service- thank you team Ratio!”

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Posted 1 year ago

“First cord was loose fitting and fell out easily. The replacement cord fits snugly and no interruption of service. Very impressed with how promptly the problem was resolved, thank you Ratio for the excellent customer service.”

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Posted 1 year ago

“The carafe broke on its first day. Very fragile!”

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Posted 1 year ago

“Coffee is never hot, luke warm at best even though I put boiling water in the thermal carafe before making coffee. I do not like luke warm coffee . Ratio 8 works poorly and is expensive. Does not work as well as machines at 1/3 the price”

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Posted 1 year ago

“Cool product that does its job with simplistic sublime beauty!”

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Posted 1 year ago

“Perfection.”

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Posted 1 year ago

“Love it! Substantial and pretty and kept coffee hot for hours!”

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Posted 1 year ago

“After a few months with 6/7 days/week of use, the coffee is consistently outstanding. I have but one critique, the lid of the carafe. For maintaining temperature, it’s great. It sucks for pouring. I’ve read the “how to” instructions. It also leaks when pouring is finished. Coffee and water get into the lid itself as well. The inside rim design of the carafe probably contributes to the pouring issues too. Perhaps a cutout or beveled inside rim of the carafe where it meets the spout could be explored. Respectfully, with the top notch materials and machine design contributing to the cost, a better lid/ pouring system needs to be addressed. Thanks for your attention, Dan”

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Posted 1 year ago

“As someone that did V60 pour over for years, it makes some fantastic coffee. My only constructive feedback is: 1. When brewing finishes and you pull the carafe out, the rubber lip at the top likes to flick hot water at you. 2. The pour on the carafe when the lid is on could be a lot better. It doesn’t come out very smoothly and tends to splatter. Other than that, we love ours! These are minor issues so it’s still 5/5 for me.”

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Posted 1 year ago

“Pros: makes a great cup of coffee, looks great, I enjoy the daily coffee process, customer service has been excellent Cons: lead time was absurd and way longer than expected, carafe lead time was even more absurd, annoying that all of it arrived in boxes from china, pouring out of the thermal lid is always a mess. Instead of being able to grab the pot and top off cups in the living room I have to gather cups and pour over the sink because it always makes a mess”

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Posted 1 year ago

Thank you so much for your feedback! We're sorry to hear you're having issues with your thermal carafe lid. Reach out to hello@ratiocoffee.com and we would be happy to replace that for you. - Ratio Customer Experience Team

Posted 1 year ago

“Updated lid is the bomb! Steady stream and absolutely no drips.”

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Posted 1 year ago

Ratio Coffee is rated 4.3 based on 282 reviews