Ratio Coffee Reviews

Name: Ratio Coffee
Address: 1204 SE Water Ave, Suite 15, Portland
Rating: 4.23

4.2 Rating 298 Reviews

78 %

of reviewers recommend Ratio Coffee

4.2

Based on 298 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

Ratio Coffee 5 star review on 27th February 2025

James King

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s way way too heavy. It doesn’t feel good on the wrists. Also, it definitely doesn’t keep coffee warm enough for the price. Almost better off using the regular glass one.”

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Posted 2 weeks ago

“The machine makes good coffee but it is unbelievable to me that a coffee maker this expensive would have such a terrible carafe when it comes to pouring. How do you get it this wrong? Does not pour smoothly at all and can make a mess. Not happy about it. 3 stars”

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Posted 1 month ago

“Love the Ratio 8, elegant and easy to use, very beautiful in the kitchen, 5 stars. Not a fan of the thermal carafe, 1.5 stars. It is uncomfortably heavy and hard to pour until empty (has to be tilted more than 90°. When full of coffee, it weighs over 4 and half pounds! This makes it unwieldy in your hand, like a small weapon. It also does not pour smoothly. Perhaps the channels in the rubber top need to be redesigned. For a coffee maker this nice, the Ratio 8 definitely deserves a better, lighter carafe. Thanks.”

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Posted 2 months ago

“Hello, there is one critical design flaw that prevents me from giving full stars. The underside area around the showerhead is plastic and has exposed screws. The steam and condensation that builds up around the shower head during brewing causes water to build up on the plastic underside and drop into your coffee during brewing. As i bought this to have the most minimal contact between my coffee and plastic, it is disappointing. To help this I wrapped foil around the showerhead area and made a cut out for the shower head. This had helped allow the condensation to build up on the foil rather than the plastic. However this is a pretty big eye sore on my nearly $700 coffee maker. My wife thinks it’s hideous and is not thrilled about it. I would love if ratio would have an actual stainless steel piece fabricated that could slip over and around the shower head area so that don’t have hot water building up and perspiring off the plastic underside into my coffee. I would happily pay for this to have a more seamless user experience and remedy the aesthetics of my beautiful machine. Please consider having a stainless steel piece fabricated! Thank you”

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Posted 2 months ago

“Considering that Ration Six brews wonderful coffee, and was priced accordingly, the Series 1 Thermal Carafe was an outright failure; hard to use, with a lousy pour -- would have been a disgrace on a Mr. Coffee. Series 2: Ratio had fixed the mechanical design problems, so it handles and pours well. Not sure how "thermal" it still is not. Should we expect hot coffee a half-hour after brewing? Probably yes in a $75 thermal carafe.”

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Posted 3 months ago

“I haven’t even received my order since September”

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Posted 4 months ago

“Hi Mark, how are you? Thank you for my R4 unit. From my initial 2x brews, I the R4 makes a decent cup of coffee (6 out of 10 rating). I noticed the water spouts are not consistent and pours uneven both times so far. I’m hoping It works better the next couple brews and will take of video. Cheers, TimWYoung”

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Posted 4 months ago

“The materials and feel of the R8 at 5 star! But, the thermal carafe does not do a good job at keeping coffee warm and it drips when you pour. Very annoying. Also, way too much water comes out for the bloom. I wish that could be controlled”

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Posted 4 months ago

“It does not hold the heat. Coffee gets cold quickly.”

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Posted 6 months ago

“I want this Carafe to work better than it does but 1/2 the time I can't use it in my Ratio 8 as it will overflow if I make a full pot. It doesn't drip fast enough (using a chemex filter). Unfortunately my ratio 8 is also a bit dissapointing as the bloom stage does only wets half of my grounds. While I'm happy with the machine (it makes a great cup or joe) and appreciate the quality parts (especially the glass water compartment), my expectations for the design (especially with the price tag) have not been met.”

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Posted 9 months ago

“While a huge fan of the coffee my Ratio Six produces, I remain disappointed that we had to pay anything for a defect-corrected carafe. This isn’t a $30 coffee maker. Further, I was quite surprised, after inspecting the replacement carafe, that the same corrected functionality can be achieved by gently removing the flexible plastic piece above the spout of the original defectively-designed carafe. I’ve tested the piece-removed carafe for a couple of days now and it works fine. And if for some reason, I want to have dripping all over my countertop during pours again, I can put the flexible plastic piece back - it attaches/snaps back in easily. But hey, for $40 I now have a lesson learned *and* a carafe planter suitable for flowers or cactus or something. TLDR version: Definitely buy the Ratio Six or the Eight if you want fantastic pourover coffee in the precise amount and strength you want. Now that the carafe has been corrected, you won’t have that to deal with. But yeah, if you already own one, maybe save yourself $40-$75 and simply remove the plastic piece. Doh.”

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Posted 10 months ago

Thank you for your feedback! We appreciate your insight. That part is removable and we're glad you prefer the pour without it. Our redesigned carafe aims to improve aesthetics and functionality by eliminating moving pieces like the lever.

Posted 10 months ago

“We have enjoyed our Ratio 8 coffee maker but it often cuts off in the middle of a cycle, leaving water in the tank and unmade coffee and a big mess. The interior area under the cap has begun to bubble and peel off with use and so there are metallic flakes in our tank that had to be fished out.”

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Posted 11 months ago

“Unit functioned normally for 7 years, then stopped working. 7 years is not a good lifespan for coffee maker in my opinion.”

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Posted 1 year ago

“It wasn't anything special. I was hoping it would be better.”

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Posted 1 year ago

“Have not received it yet”

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Posted 1 year ago

“Returned as the unit was too large for my countertop. Design was very handsome but the process was more involved than we prefer for an every-morning ritual. Orientation of plug is also limiting depending on how you plan to position the unit. It protrudes from the water reservoir end and is thus an eye sore if the device is observed laterally from popular kitchen vantage points. Coffee quality was good but we struggled with bitterness initially. Be advised, in the unlikely event you return the item, you will have to pay for return shipping. At 15 lbs, fully packed, this will not be cheap. It was an unfortunately expensive way to learn this coffee maker, despite its strong design quality, was not for us.”

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Posted 1 year ago

“The Ratio Six is a well designed coffee brewing device--except for the carafe. For those of us with mild arthritis of the hands, that carafe is trouble. The pouring lid requires a firm grip to tighten properly, but there are smooth edges to it, making it difficult to grip and align. The pour spout sprays fluid in a wide swath, even when held in the recommended position. The upper lip of the carafe body makes it difficult to get the last few ounces out of the carafe. My wife and I spent more time cleaning up spills than we did drinking the well-brewed coffee. Those problems with the carafe led to me returning the machine.”

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Posted 2 years ago

Hi Jack, Thanks so much for letting us know about this issue and we're sorry that it wasn't easy to manipulate the lid. We will take this into consideration on the next design revision as ergonomics is very important. Take care!

Posted 2 years ago

“This is a beautiful unit that has an amazing mix of materials and finish work. It does an excellent job of replicating a pour over better than any other unit on the market. I do think that for the price the machine is very sensitive mechanically and is sensitive to sensor issues. Also if you are looking for a very hot pot of coffee this unit does will not meet your expectations as it operates differently from a traditional percolator. If you are looking for a more consistent experience and hotter pot of coffee, go with the Ratio 6. If you want a large batch pour over and want a show piece on your coffee bar, go with the Ratio 8.”

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Posted 2 years ago

“First of all the pot is made very well. Second I am not happy with it. First time I used the filter broke because the top part for the filter had no bottom. So I am using my white one ..I had to re filter my coffee. Please put a bottom in the filter holder.”

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Posted 2 years ago

“Don’t know yet it’s a birthday gift.”

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Posted 2 years ago

Ratio Coffee is rated 4.2 based on 298 reviews