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Raw Generation Reviews

4.4 Rating 4,115 Reviews
86 %
of reviewers recommend Raw Generation
4.4
Based on 4,115 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Raw Generation Reviews
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Phone:

7323208134

Location:

309 Morris Ave,
Long Branch
New Jersey
07740

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Anonymous
Anonymous  // 01/01/2019
I love the flavor of the juices with the exception of the fat burners... disgusting! The only other down side for me was the time to delivery as i thought it was a bit slow.
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Posted 6 years ago
My order was received completely thawed on a late Friday afternoon, and I reached put via email to customer service even though it was only 10 minutes from the end of their business day. I INSTANTLY heard back and was told a new shipment would be sent out immediately with extra dry ice (first one had no ice). On Monday morning I received a new tracking number and by Thursday at new I had a brand new shipment completely frozen. I absolutely could not be any happier !
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Posted 6 years ago
Excellent service. Excellent product!
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Posted 6 years ago
Not only are the juices delicious at Raw Generation. They have wonderful customer service. I had an issue, and they responded promptly and took care of the situation wonderfully. This is why I will be a repeat customer. I really enjoy the Skinny Cleanse. I drink 2 green juices a day and 3 healthy meals, and I feel (and look) great! When I say "look good", I mean I am looking fit, healthy, and not malnourished. This is a HEALTHY way to maintain good weight, but also get many vitamins, minerals, and other really good components into your body that would be hard to achieve with food alone (who can eat all that kale?). Wonderful place to cleanse with.
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Posted 6 years ago
I purchased the protein cleanse in hopes of losing a few pounds before vacation. My cleanse arrived completely THAWED. I contacted customer service and they told me to discard the cleanse because it was contaminated and they would send me a new cleanse. That would not work as I was leaving for vacation. They refunded me a small portion of my money that I as wasted on this product. When asked why they would only refund a portion they stated it was because they offered to ship me another box and would not refund shipping charges even though they guarantee their product. BE CAREFUL ORDERING - YOU MAY NOT BE GETTING WHAT YOU ASK FOR. I will be contacting the BBB regarding this transaction and recommend others do the same.
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Posted 6 years ago
Hi Amy! I am sorry you feel so strongly about the situation. I did apologize many times and said I would pass the question along to my superiors and let you know when they made a decision. It is not in our policy to refund the shipping charges, the policy is to refund on the product only. I did bring this to their attention and was just waiting for an answer back, as my superiors are extremely busy. Please contact me DIRECTLY at amanda@rawgeneration.com.
Posted 6 years ago
I’ve done juice cleanses with another company. Raw Generation had a great taste and easy to drink. Highly recommend
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Posted 6 years ago
I juiced for 7 days and followed the instructions given and lost 7lbs. It was a great experience from the swift delivery of the product to the actual taste of the product. I was impressed how the product was still frozen when I received it.
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Posted 6 years ago
I was having trouble entering my Groupon redemption code initially. Customer service emailed me promptly with the solution. My order was delivered overnight in great condition and every single juice tasted good. I lost 5 lbs after the 3 day cleanse!
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Posted 6 years ago
I did the protein 3-day cleanse. I really liked the flavors and trying different juices/protein drinks that I would have never tried before. The protein cleanse is just over 1200 calories, which is pretty decent if you are trying to lose weight or de-bloat a little bit. I felt pretty good on the days I did the cleanse, and had a juice or protein shake about every 2 hours. I have to say, though, I was a little hungry in the evening before bed, making it hard to stick to the plan. I did not cheat, however. I have now ordered the straight juice cleanse that I will use in conjunction to healthy eating to get more nutrients. Overall, totally worth it, but a little pricey. I got the groupon for about 50-60 (I can't remember).
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Posted 6 years ago
I was expecting the juices to be kind of gross tasting and therefore hard to drink. But they are surprisingly really really good. As I watch our supply go down. I told my husband I’m starting to get a little sad it’s almost over.
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Posted 6 years ago
I was really disappointed with this order, the order was unequal with flavor juices. My order had 8 bottlea of Spinach kale, apple, collard & lemon. Which is my least favorite flavor. The juices didnt taste as fresh as my last order.
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Posted 6 years ago
Hi there, please contact me directly at amanda@rawgeneration.com. It looks like you were sent the wrong number of juices by mistake. I would be happy to send you replacement bottles to make your experience a better one. Thanks
Posted 6 years ago
i take for 3 day and i dont lose any pound
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Posted 6 years ago
I did the Raw Generation Skinny Cleanse earlier this year which was great, but since I have a tendency to gain the weight back a few months later, I decided to try the Keto Cleanse, with the intention of kickstarting an ongoing keto diet. Unfortunately, the soups and smoothies just aren't that tasty. The smoothies involving blended nuts really don't freeze well and have a weird consistency. I've tried re-blending them in my Vitamix, but it hasn't helped. This morning I began straining one through cheesecloth and actually saved the pulp to eat separately. This tasted much better, but it was very time consuming. I will say, however, that the drinks are very very filling. I haven't been able to finish all 6 of them in a day yet (just finishing day 3 of 10) and I am someone who typically has a very substantial appetite! The carrot soup (sadly, the highest in carbs) has a very nice flavor, as does the Sweet & Soothing smoothie. I find the basil zucchini soup and the cacao mint smoothie to be far less enjoyable, unfortunately, and usually end up spilling them out before finishing. Delivery went well and everything arrived promptly and very much frozen. I see on the website that RG is currently revising this cleanse. Don't know if I'd take a chance on ordering it again because 1.) it still seems to be a bit higher than I'd like in carbs, and 2.) the drinks don't taste very good, but I'm curious to see the new menu.
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Posted 6 years ago
Hi there, please contact me directly at amanda@rawgeneration.com. I would like to discuss with you your experience and see if there is anything I can do to make your experience a better one.
Posted 6 years ago
I love it. Losing a lot of weight with it. But I’ll be finish using this product. It’s too expensive.
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Posted 6 years ago
Great experience!! My only suggestion is to think of ways for quicker shipment as many of my bottles had nearly thawed completely!
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Posted 6 years ago
Amanda, in customer service, is amazing. I decided that I really needed to do the skinny cleanse before the holiday weekend and she insured that my order was processed and shipped so that I could get started right away.
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Posted 6 years ago
I did not lose any weight and I did not feel any better after doing the cleanse.
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Posted 6 years ago
That's the nastiest stuff I have ever drank. It's worse than the stuff you have to drink right before you have to have a colonoscopy. I quit.
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Posted 6 years ago
Hi there, please contact me directly at amanda@rawgeneration.com with your order number. I would love to look into your order and see if there is anything we can do to make your experience a better one.
Posted 6 years ago
I order raw generation juice cleanses a few times a year and continue to love them. This past time i also added in the fat burner ones with green coffee extract which were delicious! Nothing but great things to say.
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Posted 6 years ago
I was pleasantly surprised with the results and the flavor. This was my first ever cleanse. I didn't feel as if I was low in energy at all and was surprised that I didn't cheat with food.
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Posted 6 years ago
Raw Generation is rated 4.4 based on 4,115 reviews