Raw Generation Reviews

Name: Raw Generation
Address: 309 Morris Ave, Long Branch, New Jersey
Rating: 4.42

4.4 Rating 4,116 Reviews

86 %

of reviewers recommend Raw Generation

4.4

Based on 4,116 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

7323208134

Location:

309 Morris Ave,
Long Branch
New Jersey
07740

Write Your review

Tell us how Raw Generation made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Raw Generation 5 star review on 10th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Juice, love the convenience of having them already done for me. Flavors are wonderful.”

Helpful Report

Posted 7 years ago

“I purchased product in December. I have it time due to holidays. A week later after the 1st still nothing. I sent an email asking for an update and did not receive a response. I sent another email no response. I stated in going on a trip and wanted to make sure the product had a shipping status. No response. Finally got a shipping number but it's only for the label. The email states it will be delivered in 24 hours. This was as of Monday it's Wednesday and it has not shipped out or has been received by fedex. Sent another email, sure I will not get a email back. Disappointed, feels like a horrible scam.”

Helpful Report

Posted 7 years ago

Hi there, we are terribly sorry for the delay. Unfortunately, your label was printed early but we could not send it out right away. We shipped it out yesterday and it is in transit to be delivered on Saturday. Please contact me directly at support@rawgeneration.com and I would be more than happy to refund your shipping costs for the inconvenience.

Posted 7 years ago

“I never received my order that I Place on 12/31”

Helpful Report

Posted 7 years ago

“Love the juices, but still haven't received my order”

Helpful Report

Posted 7 years ago

Hi Stacey, please contact me at support@rawgeneration.com with your order number so I can look into your order. We were having issues because of the snow storm here and I want to make sure you receive your order!

Posted 7 years ago

“I got the email promotion and figured I would try the soups. I enjoyed them more than I thought I would! Just what I needed after indulging during the holidays. They were delivered 2 days after I ordered them.”

Helpful Report

Posted 7 years ago

“Great cleanse! Most everything tastes fabulous! I had great results, the only thing is I was excited when alot of people said they had amazing energy. I'm not sure if I had energy since I had killer headaches the whole time and only wanted to sleep.”

Raw Generation 4 star review on 7th January 2018

Helpful Report

Posted 7 years ago

“Really liked the drinks and they where so convenient for me to grab one when I didn’t have time to juice . I will buy them again”

Helpful Report

Posted 7 years ago

“I love it best thing to happen to my diet and my life style.”

Helpful Report

Posted 7 years ago

“Shipping cost are ridiculous. You spend $3-$4-$500 and still have to pay another $50 for shipping. Ridiculous. Last purchase from this company”

Helpful Report

Posted 7 years ago

Hi there, we do apologize for the expensive shipping. It all depends on what you are ordering and where it is going. The heavier and further it is traveling the more expensive it is. We offer free shipping on Amazon.com with one set price and free shipping no matter where you are located.

Posted 7 years ago

“I've done a juice cleanse once before and it was horrible. I was skeptical to try again but I wanted to start the year off on a positive note. I am on day 5 and I feel amazing... I'm doing the protein cleanse and all the juices taste good and have given me the energy I need to get through the day. I just reordered and set up automatic deliveries going forward.”

Helpful Report

Posted 7 years ago

“Protein cleanse delivered today - right in time ! Went into my freezer. Will use in a few days. I think it is gonna be good!”

Helpful Report

Posted 7 years ago

“Not that this review is strictly based on my customer service/intranet experience as I have not yet tried the product. I placed my order 12/27 and selected a delivery date of Jan 2. I assumed there would be no deliveries on New Year's Day and I wanted to get started as soon as possible (I was doing this with a friend who ordered after me and received before). I received an email on Jan 2nd with a tracking number that said the expected delivery would be Friday Jan 5. I reached out to customer service to confirm and to also ask what I selected for my shipping information. If a mistake was on my part I wanted to make sure I didn't make the same mistake for future orders. I did receive an email back within 3 hours (which was fast considering this was after hours). However, the response I got was expected delivery was scheduled Jan 5th. I sent a message back asking the same questions and requesting more information on shipping information (for future reference) and still have not received anything back. I feel pretty confident in my abilities to order things online but I know accidents happen. So I'm most displeased with customer service and/or website interface. I will be willing to revisit my review after I receive my order.”

Helpful Report

Posted 7 years ago

Hi there, I do apologize if you did not get an answer to the email, we do reply to every email as soon as we possibly can. We are on a shipping delay because of the local blizzard in our area, FedEx has not picked up or delivered yesterday or today so it is causing a delay in shipping. If you have any further questions pleased email us directly at support@rawgeneration.com

Posted 7 years ago

“Raw Generation Protein Cleanse is AMAZING! My husband and I are on our second cleanse and just signed up for once a month delivery. I have never felt better during and after the cleanse! The juice is delicious as well! We even just gifted a cleanse to our close friends. The service is also impeccable. I can recommend this highly!”

Helpful Report

Posted 7 years ago

“Juices are delicious!!!! I was very surprised in the taste!”

Helpful Report

Posted 7 years ago

“The juices are refreshing and for the most part are tasty.”

Helpful Report

Posted 7 years ago

“Raw Generation has gained a customer for life! As if them having a superior product wasn't already enough, they also happen to have awesome customer service to top it off!! During the holiday season I had 2 packages stolen from my porch, one from Raw Generation and the other from another major company that I won't name (but it begins with an "A" and ends with a "N"! Lol) The other company said they would call me back that upcoming Monday but they didn't, they just returned my money but ummmmm yeah.....I still wanted the product that I had ordered as it was a Christmas present for my mother! Had they followed up like they said they were going to we could've resolved that but anyhow.....from the very first email that I sent Raw Generation informing them of the situation they never stopped emailing me or following up with me! They were determined to ensure that I got my order and that I received it as soon as possible. They even followed up after I received my order! There also was a mix up with a different order and I received the same awesome customer service that I had received before. I already loved their juices before these situations happened and knew that I would purchase from them in the future. After those situations I knew that I would be a life-long customer. This review in no way expresses just how awesome the customer service is! This review would have to b a lot longer and I'm pretty sure you're tired of me already! Lol”

Helpful Report

Posted 7 years ago

“My boyfriend and I are doing the 3 days ( 6 juices per day) cleanse and so far so good. It's so easy to follow, we got a little hungry during midday, so we had a garden salad with a light dressing and lemon water.”

Helpful Report

Posted 7 years ago

“I normally pass on writing reviews but couldn't with this one. Your juices are amazing! Loved them all. I lost weight, felt great and even ordered the protein smoothies. I have become a life time customer. Your customer service is excellent also.”

Helpful Report

Posted 7 years ago

“3 of the 6 juices were intolerably gross (especially the beet one). The others were decent but obviously thats enough to successfully complete the plan.”

Helpful Report

Posted 7 years ago

Hi Amy, please contact us directly at support@rawgeneration.com. We would be more than happy to send out some complimentary bottles of flavors you did enjoy. Thanks!

Posted 7 years ago

“The customer service is excellent and easy to work with, and the juice is delicious!! :) Thrilled with my experience and I will definitely use this company again!”

Helpful Report

Posted 7 years ago

Raw Generation is rated 4.4 based on 4,116 reviews