Hi Craig,
Thanks for your feedback here, our team is continuously making updates to our template components, so hopefully, we can make it more user-friendly.
Happy Friday!
Thank you Bryan for your review! If you have any queries please don't hesitate to contact our customer support, we are here to help and guide you in using Realtair! All the best!
“Iv been working with Realtair & Tiarne now about a month now and I absolutely love the platform. It's very user friendly and if there is anything I cannot figure out Tiarne is always available to help me.
Iv been using it to send out recent sales updates to homeowners in a specific suburb and it has been very well received by people. I always follow up with a phone call the day after sending and I’d say 3 out of 5 people I speak to agree to receive another update in 6 months.
I would highly recommend using this platform if you're new to the industry or an established agent looking to streamline your processes.”
Hey William, We are super happy to hear from you that the platform is making your life simple! This is exactly what we wish to hear from our clients! Have a great day!
Hello James, Thank you for your feedback! We are happy to hear you're enjoying our products. To answer your question, yes you do have the availability to archive files. Please don't hesitate to get in contact with our customer care support team and we will gladly share and walk you through the steps on how to do this. Thank you kindly!
Thank you so much Jonathan for your review! We are happy to hear your feedback. If you at all need any assistance or have any queries on our products, please don't hesitate to contact our customer support team! Thank you kindly!
Hello Jennifer! Thank you so much! We believe in our products and all they have to offer our customers!
We are super happy to hear you are finding the products and services to be a game changer for you!
Wishing you all the best and don't hesitate to call us if you need any help!
“I have the team at Realtair to be very helpful, reliable and communicative. We use them a lot for our price updates to keep home owners informed of the market. Nothings too hard for the team so I would highly recommend them.
Support is one of the main things I look for in a tech company in addition to what they offer. Realtair certainly has both covered.”
Thank you so much Henry for your review! We are very happy to hear you are feeling supported in using the products. Our support will always strive to keep giving you the best possible customer service and products available!
Have a wonderful day ahead Henry!
“Realtair is amazing. As an agent it is easy to use and frees up so much time to allow us to concentrate on the most important things and meeting clients.”
Happy Good Day Fiona, Thankyou so much for your feedback! We are happy to hear you're enjoying our product and reaping the rewards of its function and purpose. Which as you say leaves you more time for the important things! Have a wonderful day!
Thank you so much Alex for your review! It's fantastic to hear you are enjoying our platform and products.
If you ever need any help or guidance we are to assist you, have a wonderful day Alex!
Thank you Carlos for your review!
We are happy to hear that you are enjoying the products and the platform.
Should you need any help or have any questions please don't hesitate to contact us!
Have a wonderful day!
“It's a great idea but the program is so glitchy it's terrible to work with. You change the template, publish it, then go to your campaign and update the changes to the template and they don't feed through. It also loses pages. I have a client waiting on a proposal, it's dropped the pricing page off the campaign, it's now after hours in the Eastern State so I have no support - I'm really upset with it.”
Hi Leanne,
I apologise we have not met your expectations with regard to the issues you are having on the platform, I can see our team is working tirelessly on fixing the account issue that has occurred but I will reach out to your Customer Success Manager to be in contact with you to discuss your thoughts and feedback you might have for us to better our Platform for our users.
Have a lovely afternoon,
Hi Lynn,
Great to hear you are enjoying the Realtair Platform,
Our team is continually making updates to better the products but I will pass on your feedback,
Have a lovely rest of the week.
Hi David, Thank you for your review! Great to hear, we wish all our clients the ability to use the platform and products with ease. I can organize your Onboarding Specialist to be in touch and to discuss what it is you are after in the navigation of knowledge to the platform.
Hi Corinne,
Thank you for your thoughtful and positive review of the Realtair Platform,
We are glad you are enjoying the use of our products,
If you have any questions or queries please don't hesitate to get in touch with our support team,
Have a wonderful rest of your day.
“Product works as stated, however the integration of CRM does not. We were advised at the start that our CRM would have a full integration with realtair without having the need to double enter data and also to keep a full track record of what is being sent out with tasks that can be generated. This is not at all what is happening. There is no integration to the "Pitch" product which is what we signed up to. The team needs to be a little clearer in what can be integrated and what cannot.”
Thank you kindly for your response, Jeremy. All our clients are valued by the experience they have with our platform and products. I will have your Account Director be in touch with you to discuss any further knowledge or queries you may have with the platform. We are here to listen and engage with our clients.
“Very frustrated we are paying a priemiam price plus Realtair, we enjoy the product but we are very poorly ranked on realestate.com and other agents are constantly marketed appraisals!!!!”
“Not only has Realtair assisted greatly in helping our office to be paperless, being able to have every detail regarding a campaign from prospecting to settlement accessible anywhere, has been a game changer. I've used Reatlair for almost 3 years now, so have been able to observe the evolution of its capability. Being a Realtair office has streamlined the whole sales process for our agents, and administration team!”
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