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RebusFarm GmbH Reviews

4.6 Rating 207 Reviews
83 %
of reviewers recommend RebusFarm GmbH
4.6
Based on 207 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read RebusFarm GmbH Reviews
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Phone:

221 67782940

Email:

marketing@rebusfarm.net

Location:

16, Montanusstr.,
Leverkusen
Leverkusen
51373

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RebusFarm GmbH 1 star review on 6th December 2023
Anonymous
RebusFarm GmbH 5 star review on 28th November 2022
Anonymous
RebusFarm GmbH 5 star review on 21st November 2022
Sergi A
RebusFarm GmbH 5 star review on 10th November 2022
Miguel
RebusFarm GmbH 5 star review on 9th February 2017
Franziska Pohlmann
RebusFarm GmbH 4 star review on 8th February 2017
Giovanni Mauro
RebusFarm GmbH 4 star review on 8th February 2017
Giovanni Mauro
Anonymous
Anonymous  // 01/01/2019
Maria was extremely responsive, patient, and thorough in helping me identify my uploading issue. I greatly appreciate the consistently high-quality customer and tech support offered by Rebus.
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Posted 4 years ago
Thank you very much for your review. We appreciate your feedback.
Posted 4 years ago
Gostaria de agradecer ao exemplar atendimento que recebi, desde a instalação até a finalização dos renderes. Inclusive, em ambos os atendimentos da Rebus Farm, os atendentes foram excepcionais, parabéns à toda equipe.
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Posted 4 years ago
Muito obrigado! Agradecemos o seu feedback!
Posted 4 years ago
Nebojsa was amazing in helping me figure out my rendering issues. What a great experience!
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Posted 4 years ago
Thank you for your review. We appreciate that very much!
Posted 4 years ago
By far the best plugin. Certainly the best service. Near instant support on hand whenever you need it and constantly improving their software. Once or twice I've tried cheaper alternatives but they're just not worth the hassle - Rebus never fails and if something does go wrong like a slave getting stuck they're only too happy to help out. Can't recommend them enough.
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Posted 4 years ago
Hi Jamie, Thank you so much for your feedback. We appreciate that so much!
Posted 4 years ago
I love working with this platform, and the attendants are very attentive
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Posted 4 years ago
Hi Gabriel, We are happy to hear that you love to work with us. We love to work with you too :)
Posted 4 years ago
Uncomplicated and fast renders. An a very great support at any time! Really recommend it!
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Posted 4 years ago
Hi Simon, Thank you very much for your feedback. We appreciate it very much!
Posted 4 years ago
After having flawless experience with Rebus in the past and in the last 2-3 weeks on non-stop project renders, today there was a technical issue which prevented uploads or downloads. Nebojsa took the time to communicate directly with the developers, who solved this issue live, and my file is now rendering again. Perfect service, fast and very cost-efficient rendering, and with customer service like this… perfect!
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Posted 4 years ago
Hi Steve, We appreciate your positive feedback very much! Thank you!
Posted 4 years ago
Great customer service. 1st time using cloud rendering. I had a tight deadline and there was a problem with the last frame. The last frame was moved to a working node and the frames all downloaded after friendly and helpful customer services assisted me over chat to help me use the correct settings. I met my deadline.
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Posted 4 years ago
Hi Clint, Thank you very much for your feedback. We appreciate it very much and we are happy that we were able to help you make your deadline.
Posted 4 years ago
Perfect and successful support!
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Posted 4 years ago
Thank you very much!
Posted 4 years ago
we have been working for a month on an important project for our company, when it was time to start rendering we faced a few issues, but the support at rebusfarm was kind enough to walk us through them every step of the way! amazing team, and reliable service.
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Posted 4 years ago
Hi Alfred, Thank you very much for your feedback and for taking the time to write this. We really appreciate this.
Posted 4 years ago
It was a pleasure using their service! At first c4d made me problems (i did not knew how to install rebusfarm), so they were eager to help me find out what the problem was. Then i discovered rebusfarm had a problem with Vray Dome Camera, and after an hour they updated their plug-in so i was able ro render! Never experienced such great and fast support :)
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Posted 4 years ago
Hi, Thank you very much for your feedback. We really appreciate it!
Posted 4 years ago
My experience was amazing! They were very kind and professional! They also helped me a lot to prepare the files. They are very helpful! The quality of the final render is very good! I will use their service again, for sure!
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Posted 4 years ago
Thank you for your feedback. We appreciate it very much!
Posted 4 years ago
Best render farm so far. Completely integrated into your environment, works like a charm and is also cheap. The assistance is a real assistance (not a skype chat with some guy somewhere).
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Posted 4 years ago
We are happy that you like our service and we appreciate your feedback very much! Thank you!
Posted 4 years ago
I've used this service several times for projects beyond my Render Garden's capabilities. Their service is well integrated into my 3D platform (C4D) and has plenty of umph to tackle my projects. And, plug-ins don't appear to be an issue either. The service is well designed, and it's simple to monitor your rendering projects. My only suggestion to users is to run a few test render frames on their platform prior to running the entire shebang. Their Render Cost Estimation tool (not the CostCalculator) is not logical or easy to use. Simply submit just a few frames of your project's most complicated shots, then extrapolate from the results your cost/frame. Then in their ControlCenter, resubmit the job with the correct frame times, or just re-upload the entire correct-length project. The team is VERY responsive and their service is efficient and polite. I wholeheartedly endorse their service.
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Posted 4 years ago
Hi Curtis, Thank you for taking the time to write such a detailed review! We really appreciate it! We would like to have a closer look at what you said about the cost estimation tool so that we can possibly make it easier to use. Can you please send an e-mail to marketing@rebusfarm.net, in which you describe in more detail what you find complicated about the cost estimation and what you would prefer to have to make it more simple? We would love to hear your feedback. Best wishes, Your RebusFarm Team
Posted 4 years ago
the attention is immediate and incredible, NATALIE attended me with a lot of professionalism, patience and effectiveness. she detected the problem and solved it. i am infinitely grateful to her, she saved the day
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Posted 4 years ago
Thank you for the great feedback! We are happy that we were able to help you and save your day.
Posted 4 years ago
Excellent support! Hugo helped me for several hours not only with their service but with my scene and setup!! He is very patient and knowledgeable. After we fixed all my problems in the scene - the project (animation) was rendered in a few minutes! Thank you very much! :)
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Posted 4 years ago
Thank you for your review Valentina. We appreciate this very much!
Posted 4 years ago
Good company with one of the best support team. They helped on every rendering step and answered quickly. Thanks a lot. Good job, guys!
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Posted 4 years ago
In moments of global crisis when the covid-19 paralyzes the world, the Rebusfarm team gave me great attention to finish my project. Natalie, Hugo, María, Diana, Agustín and Sabina I thank you for having provided me with such excellent service and excellence, they are 10 points very well earned, Embrace and God bless you. Guillermo
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Posted 4 years ago
Rebus is a perfect tool for people offering any 3d services! but best of all, its their close and warm attention. They have even saved my university semester once since my laptop died without any backups, and rebus team kindly send my files i uploaded. They are always willing to help! Special thanks to Natalie and Diana!!!
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Posted 4 years ago
I had a problem with the voronoi fracture, In 30 minutes the bug was fixed. They uploaded a new launcher to download. And I could send it to the render farm. THEY FIXED A BUG IN 30 MINUTES SO I GOT TO RENDER AGAIN JESUS THIS IS AN AMAZING SERVICE LIKE HOLY COW!
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Posted 4 years ago
RebusFarm GmbH is rated 4.6 based on 207 reviews