Red Letter Days Reviews

Name: Red Letter Days
Address: 77 Muswell HillMuswell Hill, London
Rating: 4.10

4.1 Rating 2,085 Reviews

78 %

of reviewers recommend Red Letter Days

4.1

Based on 2,085 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Red Letter Days:

After trading for over 20 years Red Letter Days is the UK's leading gift experience company. They offer a huge range of sensational gifts for any occasion; from thrill-a-minute adventures to pampering indulgences.

Red Letter Days continually update their?

Visit Website

Phone:

0845 640 8000

Email:

customeraction@redletterdays.co.uk

Location:

77 Muswell HillMuswell Hill
London
N10 3PJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great choice of experiences. Arrived in time for birthday celebrations.”

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Posted 4 years ago

“I gave it to my son for his birthday and he thought it was a great idea for when we get out of lockdown”

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Posted 4 years ago

“Not yet received the purchase which I have ordered for a special birthday gift. Website was easy to follow & ordering was simple. I am a little concerned having now read previous reviews about customer service relating to issues re Coronavirus and truly hope that I am not disappointed by problems when the recipient wishes to book. The proof of a company will be how they deal with these uncertain times, please don’t let us down.”

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Posted 4 years ago

“French language course very basics and questions a joke”

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Posted 4 years ago

“Quick and easy, good choice of experiences”

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Posted 4 years ago

“Received as a present for our wedding have struggled since 2018 to book anywhere to go as the companies do not get back to you when you ask them if they have availability for particular dates - how are you supposed to book anywhere? Asked for a refund was told not possible use it for Christmas presents for people! Haven’t spent any of it on ourselves - voucher runs out in July & obviously we’re not going to be able to use due to the virus which I would class as exceptional circumstances and still will not refund! Ruined our wedding present, more than happy to take your money but customer service is shocking I would recommend using a different company if you want to purchase a special experience for your friends or family”

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Posted 4 years ago

“Have bought several experiences as gifts which have always been well received. Wide choice of activities and in my experience good value for money. Easy website to negociate and prompt delivery. Possible to exchange any unsuitable activity.”

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Posted 4 years ago

“I have used several times as gifts for others who have been always happy with the experience.”

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Posted 4 years ago

“Great choice and easy to use website. Experiences to suit all ages at reasonable prices.”

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Posted 4 years ago

“Easy to use website. Good range of offerings at value for money prices.”

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Posted 4 years ago

“Amazing offers with plenty of choice to suit all tastes. So easy to access, and speedily delivered. The latest is a super driving session reduced from £ 350. to £ 99., a perfect gift for our sons 30th. He is over the moon. Always very pleased with these offers, to give and to receive.”

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Posted 4 years ago

“Such a simple process from buying the voucher to actually redeeming it. Will definitely use again!”

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Posted 4 years ago

“I’ve never had a problem. Good range of products and easy to order and arrange.”

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Posted 4 years ago

“Good choice events, easy browsing online, easy order & delivery, what else can one want!!!!”

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Posted 4 years ago

“As usual, very good service”

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Posted 4 years ago

“I ordered a product, and paid the premium for a next day delivery, (the order was placd before the next day delivery cut-off) This is a gift for a client, So I was incredibly disappointed when the next day delivery service, turned out to be three days later. I hope my client enjoys his day out, But Red Letter Days have now been black listed and will not be used again.”

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Posted 4 years ago

Hi there, Thank you for taking the time to leave your feedback. I am sorry to hear your delivery did not arrive when expected. If you could please contact us at tellusmore@redletterdays.co.uk we will be more than happy to take a closer look into this for you. Again, we apologise for any inconvenience caused.

Posted 4 years ago

“I found your website easy to navigate. i have bought a voucher as a birthday present for my daughter, easy to place the order and voucher arrived promptly.”

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Posted 4 years ago

“Easy to order and came really quickly. Bought as birthday present but pretty sure to be loved.”

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Posted 4 years ago

“I only used the service to book things for my friends' birthdays but they both seemed really chuffed.”

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Posted 4 years ago

“Gifts came on time and well packaged. The last one not used as yet but sure to be liked by my daughter.”

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Posted 4 years ago

Red Letter Days is rated 4.1 based on 2,085 reviews