Red Letter Days Reviews

Name: Red Letter Days
Address: 77 Muswell HillMuswell Hill, London
Rating: 4.10

4.1 Rating 2,085 Reviews

78 %

of reviewers recommend Red Letter Days

4.1

Based on 2,085 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Red Letter Days:

After trading for over 20 years Red Letter Days is the UK's leading gift experience company. They offer a huge range of sensational gifts for any occasion; from thrill-a-minute adventures to pampering indulgences.

Red Letter Days continually update their?

Visit Website

Phone:

0845 640 8000

Email:

customeraction@redletterdays.co.uk

Location:

77 Muswell HillMuswell Hill
London
N10 3PJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My husband got a red letter day gift for a 4 by 4 experience in Dorset which he was excited about. When covid hit it was obvious that he couldn't use the voucher but it was open for a year so when restrictions were lifted he booked the experience with the company red letter day use. He got confirmation and details of the date and time via email One week prior to the day he got an email reminding him that he had an experience booked and it reminded him of the day and time. We travelled to Dorset and after the 2 hour drive we got to the farm to find it deserted......we eventually found someone on the farm who said that the company had ceased trading a long time ago and several people had turned up over the last month the same as us i was mortified, if this was the case why were we not contacted to say this, why did they send an email reminder a week prior and why can you still book this place via their website! interestingly the email also stated that we had to give 2 weeks notice to cancel or we lost our money I would NEVER use red letter days again because of this experience, i know covid hit some retailers but there should be a system to contact those who booked experiences that cant run and refund issued This was a birthday gift....so if you are expecting a good day and a great surprise be warned of our experience”

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Posted 3 years ago

“Simple to book. Lots of lovely offers. Good pricing and prompt delivery by post and online vouchers. Only slight criticism is that I didn’t get the detailed information for one event I’d chosen, I chose 7 so understand it may have been misplaced. I have emailed customer service a couple of days ago so hope to hear soon as even though I have the evoucher I’d like the card. Highly recommend!!!!!”

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Posted 3 years ago

“Good prices for a range of experiences Very happy”

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Posted 3 years ago

“Wide range of products, ease of website use”

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Posted 3 years ago

“great service, quick and easy to do. Fabulous for that last minute gift !”

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Posted 3 years ago

“Quick and easy. Decent price and was appreciated by recipient.”

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Posted 3 years ago

“It was good to find such a variety of ideas to choose from. My choice of a photography experience at Woburn, for my son’s fortieth birthday, was just perfect. I would just like to add that although the quick postage was excellent- it was expensive !”

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Posted 3 years ago

“I recommend this to everyone”

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Posted 3 years ago

“Have purchased Red Letter treats for my Daughter and daughter in laws for their birthdays. They were thrilled to receive this experience but has not used them yet. They all said that it sounds really exciting being pampered and to round it off with a lovely afternoon tea. Will write another review when they have used their birthday gifts.”

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Posted 3 years ago

“Nice and easy to order and it was delivered within 3 working days.”

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Posted 3 years ago

“Quick reliable service.”

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Posted 3 years ago

“Brilliant customer service after booked hotel let us down was so easy to cancel booking to get a refund or replacement hotel, all done smoothly Thank you”

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Posted 3 years ago

“Very happy with the chosen gift for a birthday present. Would happily recommend.”

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Posted 3 years ago

“Arrived on time, very impressed with the different activities on offer. Good value for money and makes a great present.”

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Posted 3 years ago

“Had one as a gift for 40th wedding anniversary for a dining delights meal have tried 3venues in East Sussex and all not accepting voucher but clearly advertised as available on red letter website , I have informed them several times and still not updated website so my advice is buy a voucher directly at chosen venue if possible also much better value .”

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Posted 3 years ago

“I haven't received my email voucher for my purchase and as it was a birthday gift for a friend was disappointed in having nothing physical to give.”

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Posted 3 years ago

“I purchased via the website a Red Letter Day gift voucher for my daughter’s birthday. It arrived promptly within two days. Excellent service and easy to place the order.”

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Posted 3 years ago

“Still haven't received my pdf voucher as promised with order leading to concern in this ever changing world of hackers....I have also checked my junk mail folder......”

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Posted 3 years ago

“Great choice of gifts and ideas. Prices good, easy to buy the voucher too,”

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Posted 3 years ago

“Managed to change my voucher due to covid and now broken foot. The lady was really helpful and easy to do. Thank you”

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Posted 3 years ago

Red Letter Days is rated 4.1 based on 2,085 reviews