“I love reiss brands, but recently and in fact last year the quality of thr clothes has not been good. Alot of skirts, jumpers and a summer dress goes out of shape. I bought a yellow jumper and it completely out of shape after only one wash, it's gotten baggie and no shape to it. I bought a blue summer dress last year and thr quality was poor. Only could wear it once and out of shape. Love reiss just not anymore.”
“i like the clothes, however the customer service is at a decline at the London City Stores. unless you buy full price, not sale items, you will be treated as a discount customer and they certainly won't hide that attitude. (previously have bought full price items and could see the difference in service). cherry on top is that you get different type of shopping bags depending if it's a full price/ sale item, almost as if making you ashamed of your purchase.
due to the unpleasant service at several stores, i will be making my purchases online if i choose to buy from this brand again.”
“I love shopping at Reiss, but find it upsetting when I pay over £100 for a dress and then it goes on sale a few weeks later for much cheaper. They seem to do this a lot and it makes me not want to ever pay full price. I've learned to wait for the dress or top I want to go on sale so that I don't waste money, but that increases the likelihood of a ton of other people wearing the same thing. Overall the service is good and items come in good condition.”
