RentalCover.com Reviews

Name: RentalCover.com
Rating: 3.86

3.9 Rating 482 Reviews

73 %

of reviewers recommend RentalCover.com

Company Reviews

Questions

Metrics

3.9

Based on 482 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

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agency@rentalcover.com

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RentalCover.com 5 star review on 26th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Their ads claim they cover things like flat tires. They don't. Their disclaimer says they don't cover any part of the car whether attached or permanent. Had a flat. The rental firm (europcar) had not provided the correct lug nut lock for that wheel. I had to pay someone to replace the tire with the wheel still bolted on the car which cost $200.”

Helpful Report

Posted 10 months ago

“Do not use!!! This company is a scam. Can’t reach anyone via phone, chat or email. In the case of a claim you will need to pay back the car rental company first! A totaled car could cost upwards of $30,000. That’s right, you must pay that before filling any claim that will likely be ignored by rentalcover.com. Do not use!!!”

Helpful Report

Posted 10 months ago

“I don’t know about their ability to process a claim because I had no problems with my car, but I have a real issue with their business practices. They popped up after I rented a car through kayak and Priceline in France and I was in a hurry, so I just ticked yes because I, usually take out a policy outside the US. Two weeks later I rented a car through a different online curator and Rental Cover automatically wrote a policy and charged me for it. There was never even a pop-up. How did they know I was even online and renting a car! I was renting through a completely different company. I just got an email from them that said that they had charged me for an insurance policy for the dates of the new car rental. I certainly wouldn’t click on any additional insurance since I have my own insurance in the states. This is overbearing and truly an overreach into my online affairs! Cybercrime really, to automatically write me a policy that I have to then turn around and cancel. This is a good example of AI running wild. For this reason alone, I will never use them again.”

Helpful Report

Posted 11 months ago

“April 2024 : my Eur0pcar Puegot 2008 windscreen got cracked due to a passing by truck stone fly-by.. Europcar demanded 700 euros from me for windscreen replacement but provided necessary documents for claim. I submitted my claim to Rental Cover and got reimbursed within 7 days. didn't expect it to be so fast and easy.. Will definitely look forward in future”

Helpful Report

Posted 11 months ago

“Thesis company is a scam, avoid at all cost. I purchased a rental insurance from them in the month of Feb 2024 and filed a claim in the month of March 2024. After 6 emails I have still not received any feedback on my claim till date ( 29th April). Left a voice mail and no call back either.”

Helpful Report

Posted 11 months ago

“I do not recommend this company, they are not serious, don’t do their work. It is been longer than 3 months since I made the claim and till today nothing is done. Stay away from them it is just waisting of your money and you get yourself into problem with them. RentalCober é uma porcaria de seguro, gatunos, serviço sem qualidade. Vão comer o teu dinheiro do seguro e se acidentares ainda vais pagar o reparo do carro e não é o seguro não te vai devolver merda alguma. Não recomendo para ninguém. Ik zou niemand RentaCover aanraden. Slecht bedrijf onprofessioneel, helpen geen nut. Er is geen contact nummer en per mail blijven ze je gewoon hoop geven en ik mijn geval al 3 maanden heb ik geen geld ontvangen van de claim ook al heb ik recht voor. Dieven!”

Helpful Report

Posted 11 months ago

“Worthless coverage. Do not buy. Does not cover vehicle malfunction. WTF?”

Helpful Report

Posted 11 months ago

“I would give them a zero if i could. I submitted a claim over a month ago and nobody has reached out. I chatted with 2 agents (because i guess a phone is out of the question). and they assured my claim would be escalated. But false, nothing after two weeks. DO NOT USE THIS SCAM”

Helpful Report

Posted 11 months ago

“Brilliant experience. Money the next working day! I got screwed over by a car rental company - Carwiz and RentalCover.com came to the rescue. No silly questions asked, they just paid the full amount.”

Helpful Report

Posted 11 months ago

“Buyer beware. I hired a car through booking.com and ticked the option for full car insurance and immediately received an email from rentalcover.com saying that coverage may not be valid if the car I hired did not have basic insurance. Huh? Unscrupulous way of doing business.”

Helpful Report

Posted 11 months ago

“Car rental agency was scam, I had taken insurance out for this rental. Never p/u the car and I didn't use insurance but no refund. This was all through Priceline who referred me to Rentalcover.com.com and insurance referred me back to Priceline. You know how this goes. Bad experience. Just refund my fee for services I didn't even use, it's that simple.”

Helpful Report

Posted 11 months ago

“This company uses deceptive and fraudulent business practices. Do not use them. I rented a vehicle with "full coverage" in Portugal. I had a minor scrape and the rental company charged me E4500. Rentalcover then denied the claim after issuing me a cerificate of covergae. Customer service is poor. They only send comouter generated replies.”

Helpful Report

Posted 11 months ago

“I appreciate the ease and simplicity of using this service.”

Helpful Report

Posted 1 year ago

“Peace of mind and cheaper compare to rental companies”

Helpful Report

Posted 1 year ago

“did not receive the complete service yet”

Helpful Report

Posted 1 year ago

“Peace of mind , about the fourth time I have taken this out but have not claimed”

Helpful Report

Posted 1 year ago

“Easy process, feel reassured!”

Helpful Report

Posted 1 year ago

“Easy process”

Helpful Report

Posted 1 year ago

“We used RentalCover for the second time this year. No claim the first time. This time we had a fender bender in Costa Rica. Rental car company charged us a fair amount for the damages. They provided us with the correct documents to submit the claim, which we did after paying our cc bill. We submitted claim and in two days received approval and payment. Very easy. We’ll use them again, and recommend RentalCover!”

Helpful Report

Posted 1 year ago

“Hopefully this can be recovered between me and the car rental as soon as possible. I love the car I drove. I didn’t have any problems with it. I just don’t know what happened but I know it didn’t happen when I was driving it or I can’t even see in the picture where the windshield is broken or cracked or anything in that picture that’s not where I parked the car when I left I’m sorry this happened to them. I know they needed to be covered and I guess I’m the one that last drove it so it’s my fault but they inspected the car while I was there, and there was nothing wrong. Two hours later , they called me. The windshield is broken. I don’t get it did not happen when I had it that’s all I can say.”

Helpful Report

Posted 1 year ago

RentalCover.com is rated 3.9 based on 482 reviews