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repair laboratory Reviews

3.6 Rating 65 Reviews
65 %
of reviewers recommend repair laboratory

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Anonymous
Anonymous  // 01/01/2019
These people are liars. The part was allegedly in stock and they would ship in two days. It didn't come. Then they said it would ship in another two days and I would have it in two days. Then they admitted they didn't have it but could ship it in four days. They had the nerve to charge my credit card for an item that didn't ship. Total scam.
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Posted 1 month ago
They sell bad parts. They were rude. When I posted a bad review they refused to give me a refund! They charged me for a core. Meaning I had to return my old part. Ebay said they are not suppose to do that!
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Posted 2 months ago
If you’re looking to blow your money this is the perfect place to do so. Sold a non functioning part and there response was “take it to a different shop”. Very unpleasant place to deal with. Buyer beware.
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Posted 2 months ago
Buyer beware. I called this company outside normal business hours. There was no recorded business specific voicemail greeting message. Then, once the automated message prompt finished, the voicemail box was full. I called back during normal business hours and was greeted with a confused "hello". I informed the person I was calling the number on the business website with a question, as I wasn't sure I had dialed the right number, and asked if this was Repair Laboratory. "Yes" was the response I got. I asked my specific question, about actual inventory quantity on a part, and after I provided very unspecific vehicle information, I was told, "yes, we have it so place your order and we will ship it today". I will not be placing any order as the business sounds extremely unprofessional at the least. I would go so far as to speculate, based on my experience and on other reviews, that this is an outright scam if not misleading. Only posting this to save others the trouble and time wasted. If you legitimately have had a bad experience here, I encourage you to report this business to BBB.
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Posted 5 months ago
This place is a SCAM, they repaired my ABS module and it only lasted two months. I sent it back for a warranty repair, they kept it two weeks. When I received it back It was doing the exact same thing it was doing before I sent it off. I'm not even sure it's the same module, I wrote my name on mines, it's not on this one. Now they tell me it can't be repaired the problem is on my end. When I have it scanned the problem shows to be the ABS Module that they repaired. They are refusing to refunding any money. You don't have to believe me, just do your homework. A total SCAM !! I WOULD DEFFAINTLY NOT RECOMMEND !
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Posted 5 months ago
This is more for people who want to order a part from this company. BEWARE I found the part on their store, put together all the information to purchase including credit card info, then I emailed them and asked them what they meant by REBUILT. I also if it was tested and worked and their reply was "install it and test it yourself" Then I asked again and they said it wasn't rebuilt but was fine. They never answered the questions and their ad lied about being REBUILT and then they said just place your order. I replied and stated I would find somewhere else to buy the part that was more reputable. Their response was, "good, I hope you go purchase from someone else." The guy I dealt with was just a smart ass and had no diplomacy at all and had no intention of trying to convince me his part was OK to purchase. I think he just pulls parts from wrecked vehicles and sells them, working or not.
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Posted 5 months ago
We ordered a module from this company bad out of the box so we sent it back through ebay and the company went on my company's Google and left a 1 star review saying we put used modules on and sold them as new sorry ass company would NOT RECOMMEND
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Posted 7 months ago
Horrible company to deal with, will try and charge extra money with no type of warning. Then will send you junk parts and when you return that part they will write a false review on your business' Google. Absolutely horrible company, if you're going to spend your money, do it elsewhere. Nothing but liars and horrible remanufactures.
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Posted 7 months ago
Do not use this service, probably a person who lives near a U-Pull and just accesses used parts and pretends to be a repair service by placing stickers on old parts saying"warranty void if removed". I had same experience as most people, sent in a broken part, received a replacement broken part then told they cannot find any problem with it I must be a scammer. However the dealer and I say its broken. I have photos and emails to provide further proof, but for $400 with no chance of recovering my money I am finished fighting just want to warn others.
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Posted 1 year ago
After 2 weeks still did not ship ended up canceling order hopefully I will get a refund back.
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Posted 1 year ago
Avoid this “company”. I believe it is actually a guy working out of a garage and the customer service is awful!
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Posted 1 year ago
Seller is a scammer. Bought a ABS pump and electronics from him that were no good not programmable when I went to return he would not take the return and he would not give me my core return money back. An absolute scam stay away
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Posted 1 year ago
Send my unit for repair and got it back with the same problem. Message them they told me to send the part back and they will refund me and nothing, they won’t answer my message any more. Don’t waste your time and money with this company.
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Posted 1 year ago
Customer service is terrible it began with a fake two day shipping website claim it took the part over a week to arrive I sent it back for a refund after it was delivered refund was never refunded do not give them a single dime of your money 561-888-0808 is an incompetent fool and should be brought to justice for scamming people of their money.
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Posted 1 year ago
do not do business with this company, bad customer service, this guy takes your deposit and never bother to inform you, zero communication and when you call him for refund of deposit, he just simply said your core is no good. will not return your part. so there's no way to prove that the core is bad. again. don't do business with this company, scammers!!
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Posted 1 year ago
they are scammers After they say they can do the repair so they can send you the module, they tell you they can't do it and they keep the part. son estafadores luego que dicen que pueden hacer la reparacion para que le envien el modulo, te dicen que no la pueden hacer y se quedan con la pieza
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Posted 1 year ago
This guy sent me two faulty ABS modules and refused to refund me without returning the last one which leaves me without a core. The core charge is $100 plus $12 in shipping both times. He was unapologetic saying once he received my core, I no longer had one. I have to forfeit my core and return this ABS module to get a refund. Oh ya, in 3 days. Despite replacing my master cylinder, and two different mechanics trying to bleed the system, he says the problem is my car. Don't buy from this guy.
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Posted 1 year ago
Never do any business with this person! The seller shipped the pump from the States to Germany with snail mail. Took over a month to receive it, only to receive two separate packages. The ABS pump was beaten up, dirty, and physically damaged. The seller's packaging was clearly not good enough and got damaged on the way so eBay repacked it. The issue was brought up with the seller, but I was met with a rude and arrogant attitude, and then turned into straight-up insulting communication, and complete unwillingness to help with the situation. He can't ship a package properly or communicate normally, let alone rebuild a pump!
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Posted 1 year ago
Their customer service is terrible. It began with “2 day” shipping and took the part over a week to arrive. Then the part did not work (I even took the part to the Ford dealer to verify it wasn’t working). They told me over the phone to send it back for a refund. After it was delivered back to them, it took me 5 emails and a week and a half to get my “partial refund”. Tried to charge me a 15% restocking fee and shipping on a part that was broken. Do not give them a single penny of your money.
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Posted 1 year ago
I sent them a part that had tried to be repaired, They said it was unrepairable and gave me a refund. But they would not return my part to me. I needed the part back but they refused. They have no right to keep the part, It belongs to me.
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Posted 2 years ago
repair laboratory is rated 3.6 based on 65 reviews