Restoro Limited Reviews

Name: Restoro Limited
Address: Restoro, 41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807,, Nicosia, 1066, Cyprus, Nicosia District (Lefko?a)
Rating: 4.61

4.6 Rating 10,170 Reviews

91 %

of reviewers recommend Restoro Limited

Company Reviews

Questions

Metrics

4.6

Based on 10,170 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

1-888-575-7583

Email:

support@restoro.com

Location:

Restoro,
41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807,,
Nicosia, 1066, Cyprus
Nicosia District (Lefko?a)
1066

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Restoro Limited 5 star review on 10th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Marlon has been a great help in shuch a short time.”

Helpful Report

Posted 2 years ago

Hi Patricia Thanks for the 5-star review! We’re always looking for ways to improve our service, but it’s great to know that we are on the right track. Marlon will be surprised once he hears this commendation. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 2 years ago

“They have resolved my problem , which I am very happy with the service I have received.”

Helpful Report

Posted 2 years ago

Hello Dennis, Most people don't bother to leave reviews about positive experiences and that's what makes you the star. It's only when we receive such positive feedback, do we rest in knowing that we have done our jobs well. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 2 years ago

“Great Service!”

Helpful Report

Posted 2 years ago

Hi Winnston, Thank You for giving us a shot and even more for leaving us this review. Being a small company, most of our customers are referred to us by existing customers, like you. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 2 years ago

“Just had a very informative chat with Chessa. She is very knowledgeable and pleasant. Knows her product and a value employee.”

Helpful Report

Posted 2 years ago

Hi Phil, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. Chessa will be surprised once she hears this commendation. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 2 years ago

“Solved the issue in a timely manner and added a cleanup as well.”

Helpful Report

Posted 2 years ago

Hello JoAnn, Most people don't bother to leave reviews about positive experiences and that's what makes you the star. It's only when we receive such positive feedback, do we rest in knowing that we have done our jobs well. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 2 years ago

“Carlito Was very good and professional... and a great help..”

Helpful Report

Posted 2 years ago

Hi Patricia We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Carlito will be surprised once he hears this commendation. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 2 years ago

“Eunice was very helpful and professional. Appreciate her skill level and she corrected the issue I was having. thanks much. Note, After working in engineering for a major company, good employees are essential to the company's success and should be rewarded for their effort and loyalty”

Helpful Report

Posted 2 years ago

Hi Michael Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. We’ll make sure we pass your kind words along to Eunice, who we know will be delighted to read your comment. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 2 years ago

“Restoro broke my computer. Customer service is the worst I've ever seen. No one responds to the previous thread only to the latest email and it is not helpful. Here is my review on trustpilot so you know: "I recently "cleaned up my computer," by storing a bunch of my things on an external drive and deleting them for my computer. I added a VPN and an encrypted email service because I have been hacked (for over a year and a half) and have just barely been able to evade my hackers. But I thought there might be leftover junk on my computer and it has been running slow since the day we bought it, so I read a few reviews - absolutely not enough! - and had Restoro scan my computer. It turns out to have it clean your computer you have to pay, so I went ahead and paid about $45. After a 3-hour scan in safe mode (as opposed to the 30 minutes they say is about what you should expect at the max) I decided to go ahead and pay and have it clean up my computer." Restoro" BROKO my computer! My VPN will no longer load, several other programs don't work, and although I have shown the screenshots of what's not working and pretty much actually told them which ones were deleted from my windows components, every time I write a letter the same thing happens. A new customer service person responds, doesn't know anything about my problem and asks me to go through it all over again. Oh and apparently there is a mandatory paragraph telling you you can go on chat for quicker service. I tried that twice. What happened was this. The chat bot or customer service representative was busy so I waited. Then the screen went away absolutely gone! Even though I told them that, I still get a new representative or two everyday telling me to get on chat to solve my problem! I've been doing this faithfully for a week and have received absolutely no help. Finally today, the last customer service representative sent me the instructions to delete Restoro from my computer. Without mentioning anything of a refund! I have had it. Don't ever download this program! I don't believe they're scammers, but they are incredibly inept at helping and it is not the individual's fault. It is a systematic approach to customer service that doesn't work worth a hoot! I'm sure you can find better cleaners out there than Restoro. Please try for your own sanity's sake."”

Helpful Report

Posted 2 years ago

Hello Thank you for taking the time to share your experience with us. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Your satisfaction is important to us, and we will ensure this does not happen again. If you’re open to discussing this further, please contact us at our support channels below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 2 years ago

“I found Restoro to be very helpful. The people were patient, knowledgeable, and kept me informed at each step. I feel more secure using my laptop without having to worry about being attacked by malicious creepers. The company worked to establish an affordable service for me at this time.”

Helpful Report

Posted 2 years ago

Hi Donna We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Rest assured that you will experience the same level of excellence the next time you need our help. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 2 years ago

“Carlito was thorough and helped me with my issue.”

Helpful Report

Posted 2 years ago

Hi Bjschill Thank you for the 5-star review. We are glad to hear that Carlito was able to help you. We work hard to make sure every customer receives personal attention, quick responses, and, of course only the utmost convenience. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 2 years ago

“Couldn't get my printer to work, or hook up to my wifi. I found Restoro online and purchased and they contacted me immediately. They scanned and found many virus that were probably causing ALL kinds of issue's with the running of my desktop. They fixed everything and also after I purchased a new printer, they restored the current one I was using that started the issue to begin with....I would 100% recommend Restoro. Marisue”

Helpful Report

Posted 2 years ago

Hello! Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. We really appreciate you being a customer and helping to share the word about us. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 2 years ago

“The Technician clean up the computer that making it slow down and it's been great so far.”

Helpful Report

Posted 2 years ago

Hi We work hard to make sure every customer receives personal attention, quick responses, and, of course only the utmost convenience. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 2 years ago

“Carlito was very helpful and when through the process clearly.”

Helpful Report

Posted 2 years ago

Hi Sheila It is our utmost pleasure to be of service. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 2 years ago

“christopher was very helpful, corrected my ignorance, eveerything now working”

Helpful Report

Posted 2 years ago

Hello! Thanks for the 5-star review. We’ll make sure we pass your kind words along to Christopher, who we know will be delighted to read your comment. Rest assured that you will experience the same level of excellence the next time you need our help. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 2 years ago

“Raymond did a real good job. He explained everything to me before he started. Once he started, he told me what he was doing step by step. He was able to correct the problem I had with my printer.”

Helpful Report

Posted 2 years ago

Hi, Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Your review means a lot to us and lets us know we’re on the right track! Rest assured that you will experience the same level of excellence the next time you need our help. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 2 years ago

“My helper was very professional and outstanding.”

Helpful Report

Posted 2 years ago

Hello, Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 2 years ago

“Very helpful. Easy communication. Looking forward to FEWER computer problems! I'm happy.”

Helpful Report

Posted 2 years ago

Hi Jeanne, Thank you for taking the time to post a review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 2 years ago

“Resolved all issues politely”

Helpful Report

Posted 2 years ago

Hi Ian, Thank you so much for your kind words. We work hard to make sure every customer receives personal attention, quick responses, and, of course only the utmost convenience. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 2 years ago

“Joel was very helpful on every thing, start and finish!!I”

Helpful Report

Posted 2 years ago

Hi Julie! Thank you so much for taking the time to leave us this amazing review. We’re happy to hear we hit the mark for you. We count ourselves lucky for customers like you. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 2 years ago

“Superb, Polite service From Jaime g Nothing was too much trouble for him to Sort my Problem Out Which he resolved for me. Thanks Jaime”

Helpful Report

Posted 2 years ago

Hi, Thank you so much for this 5-star review. It is our utmost goal to leave a smile with our every customer interaction. Your review will make us better moving forward. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 2 years ago

Restoro Limited is rated 4.6 based on 10,170 reviews