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Reviews.io Reviews

4.9 Rating 585 Reviews
100 %
of reviewers recommend Reviews.io
4.9
Based on 585 reviews
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Reviews.io Reviews

About Reviews.io:

REVIEWS.io aims to grow your online reputation through authentic reviews. As Google-licensed partners, we'll improve your Google ratings as well as offer seamless integration with many eCommerce platforms and shop services. Already have reviews? Our services will allow you to integrate with popular social platforms and share UGC, driving conversion rates, improving your reputation and building trust with your customers.

Reviews.io 4 star review on 12th July 2021
R3 Data Recovery Ltd
Reviews.io 5 star review on 4th December 2020
Andrew Butler
Reviews.io 5 star review on 4th December 2020
Adam Pearce
Reviews.io 5 star review on 26th September 2019
Rinaldo
Anonymous
Anonymous  // 01/01/2019
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Excellent customer service. Luke was very patient with me and answered all of my questions promptly!
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Posted 6 years ago
Thank you for your review, it is great to hear that Luke was able to assist you. Please let us know if we can help you with anything else, we are always happy to help! - The Reviews.co.uk Team.
Posted 6 years ago
very good and easy to use thanks so much!
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Posted 6 years ago
Hi Naomi, It is great to hear that you are getting on well with Reviews.co.uk! If you need any help with anything, we are always more than happy to help! Kind Regards The Reviews.co.uk Team.
Posted 6 years ago
Great company, easy to deal with and great support team.
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Posted 7 years ago
Hi Frans, Thank you for your review. We are so happy that we have been able to help you! If you need any help with your account, please don't hesitate to let us know! Kind Regards The Reviews.co.uk Team.
Posted 6 years ago
I've spent many countless hours trying to find/integrate a robust reviews platform for our site. We originally made the mistake selecting TrustPilot—mainly due that I wasn't aware of Reviews.io existence during the selection process—who proved [TrustPilot] not up to the task, they charge an eye-watering high price & lock you into a one-year contract, even it is not fit-for-purpose. The contrast with Reviews.io could not be more distinct. They've been extremely accommodating to our specific Customer needs, there is no contact, the system is simply terrific. If you want an intelligent platform to manage your valuable Customer reviews, there is really only one sensible choice today.
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Posted 7 years ago
Hi Jason! Thank you for your Review! We are so pleased that you found us & are happy with Reviews.io. If you ever need help with your account, don't hesitate to let us know we are always happy to help. - The Reviews.io Team.
Posted 6 years ago
Super friendly and helpful staff and great support!
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Posted 7 years ago
We have moved over to Reviews.co.uk quite recently and have to say the support and online support the staff has given has been fantastic. The systems is easy to use would highly recommend.
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Posted 7 years ago
Very helpful and easy to talk to
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Posted 7 years ago
Reviews.co.uk provide a very personalised service with support and advice whenever needed. And apart from that, it's great to get reviews pulled through to Google, images with reviews and more amongst the many other benefits they provide.
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Posted 7 years ago
Very effective and speedy customer service! I called with not much hope for a solution and was gratefully proven wrong, thank you very much reviews.co.uk
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Posted 7 years ago
Very impressed with reviews.co.uk, incredibly helpful staff and a great product. Have used other review platforms in the past and reviews.co.uk is by far superior on every measure
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Posted 7 years ago
Working with Luke and within 10 mins had solved a number of issues causing me that head scratching frustration. Brilliant. Thanks Again.
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Posted 7 years ago
Reviews are always happy to help. They have gone above and beyond on numerous occasions and would highly recommend them!
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Posted 7 years ago
I am a long standing customer of reviews.co.uk and I recently noticed a slight technical issue with one of their widgets on the mobile version of my website. I emailed the support team who came back to me promptly and the issue was solved within a few days. I could not fault this company at all, thanks again!
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Posted 7 years ago
Tried out the Business Solutions here on reviews.io to test it out. Was charged a subscription fee right off the bat even though there was supposed to be a 3 day free trial. No problem. Cancelled the subscription in a week, and I was still charged for another subscription because "I have to give them 30 days written notice". So basically, I used reviews.io's services for 7 days and was charged for 2 months of subscriptions. If you're a business owner, you might want to reconsider signing up with reviews.io. I will definitely advise all my peers to stay away from this platform.
Helpful Report
Posted 7 years ago
Hi John, Im really so you feel this way about our service. I have checked our records and you chose the option to add card details and pay instantly. Regarding the cancellation period of 30 days this is clearly stated on the sign up pages. As a gesture of goodwill we have refunded your card. Kind Regards Callum Mckeefery Managing Director Reviews.io
Posted 7 years ago
"Told I was unable to leave a review for a cleaning company (Molly Maid) after they came round my house to give an estimate and then never got back in touch despite contacting them several times to chase them. I wanted to leave a review and share my negative experience so others would be aware. Instead, I was told I would need a customer or job number to prove I was a customer of Molly Maid. How am I supposed to have a job number if they never got in touch in the first place. Ridiculous structure for a review website, easily rigged by the retailers/companies based on the website and will not offer a fair reflection of the companies signed up with them"
Helpful Report
Posted 7 years ago
Hello Freddie, Thank you for your Review. I understand that you have been speaking with my colleague Matt in regards to leaving your Review for Molly Maid. To ensure that our platform remains as trusted as possible we only allow genuine reviews on the platform & do require proof of purchase. If you are able to provide this then we would be more than happy to assist you in leaving your review. Kind Regards Alice Reviews.co.uk
Posted 7 years ago
Luke was really useful and helped solved my technical issues!
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Posted 7 years ago
Altitude Internet have been using Reviews for a review platform for our business for the last month and are very happy with the service. The portal is straight forward and easy to use, it commands high rankings in the search engines and the quick invite process is easier than other platforms to use. 5 Stars. Recommend.
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Posted 7 years ago
Awesome support, awesome service, very happy
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Posted 7 years ago
We were looking to integrate both product and company reviews on our website, but also find a way to include company reviews of our high street stores. The important things for us were ease of use, services offered, customer experience but also and rather importantly that the solution was affordable. We had already had conversations with many competitiors, but Reviews.co.uk was the only platform that ticked all these boxes. In all honesty, we thought we would trial it and see how it went and if we needed to find a more expensive solution then we would. We haven't needed to! Reviews.co.uk has been a pleasure to use and their platform has evolved massively since we started using them. We started with company reviews, moved on to add product reviews, are about to go live with Expert Answers on our website and have just discovered and implemented the 3rd party company review option. The platform is easy to use from initial set up, to website implementation, to replying to reviews, reporting, automated emails, etc. and the customer service has been unbeatable. It has been very positive for us in terms of the numbers of reviews we receive both on products and as a company and we believe Expert Answers will add even more to our website and customer journey. Conversions are up, but also we are able to address any issues raised and hopefully restore customer faith where a negative review has been left. Previously we may never have had to chance to reconnect with this customer. Every time I think reviews.co.uk can't improve, they seem to add a new string to their bow. We couldn't be happier with the platform or service offered and I would highly recommend them to other retailers.
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Posted 7 years ago
After struggling through conversations with numerous other review platforms and eventually discovering they didn't do half of what they claimed to or cost a small fortune, we came across Reviews.co.uk. The team are so helpful and friendly, the technology easy to use and does what it says it will, amazing! So happy we found them!
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Posted 7 years ago
Reviews.io is rated 4.9 based on 585 reviews