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Reviews.io Reviews

4.9 Rating 585 Reviews
100 %
of reviewers recommend Reviews.io
4.9
Based on 585 reviews
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Reviews.io Reviews

About Reviews.io:

REVIEWS.io aims to grow your online reputation through authentic reviews. As Google-licensed partners, we'll improve your Google ratings as well as offer seamless integration with many eCommerce platforms and shop services. Already have reviews? Our services will allow you to integrate with popular social platforms and share UGC, driving conversion rates, improving your reputation and building trust with your customers.

Reviews.io 4 star review on 12th July 2021
R3 Data Recovery Ltd
Reviews.io 5 star review on 4th December 2020
Andrew Butler
Reviews.io 5 star review on 4th December 2020
Adam Pearce
Reviews.io 5 star review on 26th September 2019
Rinaldo
Anonymous
Anonymous  // 01/01/2019
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A fantastic service; Always available on chat; flexible and willing to help; there are many reviews websites/service around, but I surely recommend Reviews.co.uk.
Helpful Report
Posted 9 years ago
Thank you Federico. It's a pleasure to work with you and we appreciate your feedback. We are always here to help. Speak soon! - Alice.
Posted 9 years ago
Alice has been great in helping us get set up on the Reviews.co.uk platform. Very simple and easy to use. Really enjoying it!
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Posted 9 years ago
Thanks Jack for your kind feedback! Its great to hear that you are enjoying our service and find it easy to manage & we are always more than happy to help! Kind Regards, Alice.
Posted 9 years ago
i highlighted the fact to reviews.co.uk that a review left on my site was unfounded and provided proof to this effect. They have seen fit to leave the negative review online over the weekend thus damaging my business. I would expect a prompt removal of a review given that the confirming details were received before 5pm on a friday.
Helpful Report
Posted 9 years ago
Hi Ken (Bumpers Driving School), Thank you for you review, I’m sure you can understand we are unable to remove genuine reviews simply because they are negative or you disagree with them. We received your request to remove this review at 16.31pm on Friday 30th of October 2015. We immediately started an investigation. We also emailed you to let you know we were starting an investigation. The emails you sent as evidence to remove the review clearly show that there was a dispute between yourself and the other party therefore the evidence you gave was not enough for immediate removal. If anything, the emails you sent showed that there was an issue and that the customer was upset with the service given. At 18.08pm we sent the reviewer a request asking them if they would like to edit the review now they had received a refund. We did not receive a reply to this request by the time we left for the evening. We do monitor emails over the weekend, although if the reviewer does chooses to amend their review the change will take immediate effect. So just to summarise, this is the timeline of what happened and what action we have taken. 16.31 Email received requesting removal. 16.50 Investigation Initiated. 17.24 We emailed you stating our position that we had started an investigation. 17.28 We sent the reviewer an email asking if they would like to amend their review. 17.45 You emailed asking for the review to be removed in the meantime. 21:33 We received an email from Bumpers Driving School asking to cancel their Reviews.co.uk account and requesting that we remove all reviews. (Please delete all of our content from your site immediately, i sent you proof that a review was rubbish but you have seen fit to leave it there all weekend. I do not think this is acceptable in any way.) 21.35 Bumpers write a negative review on Reviews.co.uk regarding poor service. 23.15 Reviews.co.uk replies to review. We pride ourselves on being a fair and honest forum so to remove your negative review on the evidence sent would be wrong. We have initiated your dashboard cancel request and we wish you all the best for the future. Kind Regards, The Reviews.co.uk Team 14.12 (Next Day) Reviewer replied that they would not edit the review, as it was factually correct.
Posted 9 years ago
The new live chat platform unbeatable.co.uk from reviews.co.uk is really great - I had it installed in our website with a personalised widget in minutes and it is very simple to use. Our customers are going to love it and for a small company like ours it's a great addition.
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Posted 9 years ago
Thank you for your feedback! Its great to hear that you are enjoying our new service & that you found it so easy to use. Kind regards - Reviews.co.uk
Posted 9 years ago
Great set up by liam kelly and the team Many thanks for implementing to product review ON MY SHOPPING platform
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Posted 9 years ago
Thanks for your feedback Darren. Great to hear that Liam was able to help set up your product reviews. We are always here to help - Reviews.co.uk team
Posted 9 years ago
Quick and efficient service. Very helpful!
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Posted 9 years ago
Thanks for the review Paul, I'm always happy to help. - Nikki
Posted 9 years ago
Since using reviews.co.uk it has helped our company on two fronts. Firstly we get an easy to manage platform that even when busy I can manage quickly. Secondly the conversion rates are much higher than previous platforms. The ability to respond to reviews and show how we handle negative feedback openly is also a strong selling point to me as a director. It ensures the reviews are real and unbiased and whilst we all want positive reviews, genuine feedback and honest criticism is of great value to a busy company undertaking difficult tasks, under pressure. This helps us keep our eye on the goal. To be the best and offer the best service. For me Reviews.co.uk is the best and what's more it's a British company
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Posted 9 years ago
Thanks so much for the feedback Andy. Your business is much appreciated. It's wonderful to hear that you find the platform easy to manage and that you are taking full advantage of our features. I look forward to helping you in the future. Kind Regards, Nikki
Posted 9 years ago
We're using Review.co.uk for a few months now and we're really pleased with their flexible review invitation methods, great looking widgets and also their wonderful customer support. They answer and fix issues very quickly and were very helpful at the time of onboarding and integration.
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Posted 9 years ago
Thankyou Sia! Your feedback means a lot to us. We try our best to ensure that everyone using our platform is happy. We are always here & happy to help whenever you need us. - Alice Reviews.co.uk
Posted 9 years ago
I've been using Reviews.co.uk for a few months now for Petalina having done some research of the 'reviews' marketplace. Other businesses seem so expensive in comparison. With some help it was easy to get started, and the friendly team are always on hand to answer questions. I'm very pleased with the conversion rate too - and it's great to get feedback! Thank you for offering this service.
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Posted 9 years ago
So far its been a really good experience. Great features and service level and the new branding looks great too. On-boarding was easy to do in-house and the few questions we had have been answered very quickly either by phone or online chat. Its all backed up with a commitment from their side of no contractual tie-ins too which is refreshing! Before using Reviews.co.uk we had tried a well known competitor system and had a really bad experience. We had legitimate reviews being blocked and abrupt emails being sent from the system to our customers (calling them fraudulent!) which caused us a large customer service issue. In addition the competitor in question had poor customer service levels in consideration to the amount we were expected to pay. Bottom line: Be careful who you 'trust' with your customer data and reviews! We had a lucky escape that time! So now with the initial experience with Reviews.co.uk being so good and different to what we have previously had to deal with we are certainly happy in our choice!
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Posted 9 years ago
Fantastic Service, Beautifully simple API which works really well, easy to integrate and customise to your needs, backed up by excellent phone and email support. We had previously considered Trustpilot for our products reviews service but found their API documentation and developer support to be lacklustre at best. 5/5 - Simple, Effective API Integration & Fantastic Customer Service!
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Posted 9 years ago
We've only been using this service for a short period of time but we're very happy with what we've experienced so far. The platform is really accessible and having a Reviews.co.uk account is improving our visibility on Google.
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Posted 9 years ago
Perfect customer service.
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Posted 9 years ago
Helped me straight away and very polite!
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Posted 9 years ago
We are always happy to help. Please let us know if we can help with a review booster or anything else. Kind Regards, Reviews.co.uk
Posted 9 years ago
Very good service, sorted my query quickly and efficiently.
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Posted 9 years ago
We appreciate the great feedback and are always happy to help! Thank you for choosing us as your review collection provider. - Reviews.co.uk
Posted 9 years ago
Great System to use and fantastic support at all times. We believe that having this service has definitely increased our sales and our customers have advised that viewing the reviews has made they choose our company. I can not recommend this company enough and the support you receive is excellent!
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Posted 9 years ago
Great service, on an amazing product. Can't fault it.
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Posted 9 years ago
Thanks so much for the valued feedback. We appreciate your business! - Kind Regards, Your Reviews Team
Posted 9 years ago
Reviews.co.uk have been incredibly helpful since the first call I made right through to us launching with them a few days ago. Callum and Alice have been brilliant sorting out all my enquiries quickly and efficiently. The prices and service available is so much better than some of the bigger players in the market. So far I’m really please with the results, fingers crossed our click throughs and conversion rates increase as expected. Overall well recommended.
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Posted 9 years ago
Thanks so much Erica. We appreciate the feedback and are so happy to hear we have been helpful. Please let us know if you need anything. - Reviews.co.uk
Posted 9 years ago
Reviews was something that we had been meaning to add to our webstore http://www.wyldsson.com/ for a long, long time. But I kinda postponed it because I wasn't sure where to start. I took a look at TrustPilot initially. Seemed like a good product, but the price was absolutely ridiculously high. And I didn't like their pushy salesmanship. Then I found Reviews.co.uk. Excellent product, with really good service. They're a nice bunch too. Very happy I picked them.
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Posted 9 years ago
Thanks so much for your review, we really appreciate the feedback. We are elated to hear that you are happy with your decision in choosing us. Please let us know if we can help with anything as we are always happy to help! Sincerely, The Reviews Team
Posted 9 years ago
Reviews.co.uk customer support has proved very quick to resolve issues. Very fast communication and they react with the attitude that the problem can be solved. In the latest interaction, Callum was very responsive and the problem was solved within 30 minutes.
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Posted 9 years ago
Reviews.io is rated 4.9 based on 585 reviews