Revolut Reviews

1.3 Rating 790 Reviews

6 %

of reviewers recommend Revolut

Company Reviews

Questions

Metrics

1.3

Based on 790 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 12%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

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How quickly does Revolut resolve customer queries?

Helpful Report

(3 days ago)

Greater than 36% of reviewers feedback is Revolut takes over a week to resolve customer queries.

Helpful Report

(3 days ago)

73.80%

Industry Average

“ According to a customer service person called Eli the money is in some „ongoing issue” - no information what the issue is, why, when it will be resolved and when I will get my money back. ”

- DB

“ Luana was the best costumer service representative ever! She was very knowledgeable about the products and services and she helped change my debit card very quickly! ”

- Anonymous

Revolut Reviews

Customer Service - Good