Rhythm Japan Reviews

Name: Rhythm Japan
Rating: 4.70

4.7 Rating 675 Reviews

93 %

of reviewers recommend Rhythm Japan

Company Reviews

Questions

Metrics

4.7

Based on 675 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

+81 70 2423 7885

Email:

sherry@rhythmjapan.com

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Rhythm Japan 1 star review on 31st January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy online booking, phenomenal customer service, killer inventory, and an all around good vibe. Will be renting from Rhythm again!”

Helpful Report

Posted 5 years ago

Hi Chase Thanks for taking the time to leave a positive review! Amazing to hear we were able to exceed your expectations and provide the best possible experience! We pride ourselves on stoking our guests out at every stage of the holiday and we hope to see you again soon! With Thanks The Team at Rhythm

Posted 5 years ago

“Quick service. Prem package swap in and out awesome. Highly recommend. Even pick up and drop off from accommodation. Thx Rhythm”

Helpful Report

Posted 5 years ago

Hi Josh Thanks for taking the time to leave a positive review. Great to hear you were able to try a few different snowboards during your rentals with us! We hope to see you again soon. With thanks The Team at Rhythm

Posted 5 years ago

“We love renting our skis, boots and poles from Rhythm. Everything fits well and the free shuttle to our hotel was so convenient. We have been renting from Rhythm for the past 7 years and will continue to do so. The staff are always friendly and helpful.”

Helpful Report

Posted 5 years ago

Hi Leslie Thanks for taking the time out to leave a positive review! We are stoked to hear you had such a great with your rentals this time and in past visits. Your repeat business is much appreciated! We hope to see you again soon! With Thanks The Team at Rhythm

Posted 5 years ago

“The staff were very friendly and helpful!”

Helpful Report

Posted 5 years ago

Hi Danielle, Thanks so much for taking the time to leave us a review! We're stoked you had such a great experience renting with us and we hope to see you again soon :) with thanks, the team at Rhythm Japan

Posted 5 years ago

“Appreciated the fast pick up and drop off. Everything ran very smoothly. Having our info in the computer saved time too. Thanks and see you next year.”

Helpful Report

Posted 5 years ago

Hi Craig, Thank you for the great review. We are glad you have had a wonderful experience with us and we look forward to seeing you again soon! Please email us at info@rhythmjapan.com for a returning customer discount when you are booking your next holiday. Thank you, Rhythm

Posted 5 years ago

“The guys at Rhythm Hakuba were amazing, easiest experience getting fitted and picking up the gear. And the gear was in great condition, could not have asked for a better experience!!”

Helpful Report

Posted 5 years ago

Hi Annette, Thank you for taking the time to leave a great review. We are stoked to see our team in Hakuba and the rental fleet have helped to make you holiday a memorable one! We look forward to seeing you again soon. Thanks, The Team at Rhythm

Posted 5 years ago

“The experience was great, the staffs are very helpful and the whole rental process was also very smooth and clear. Thanks”

Helpful Report

Posted 5 years ago

Hi Charlotte, Thank you for taking the time to write a positive review. We are so happy to read everything went well for you in store recently. Looking forward to seeing you in store again soon! Rhythm

Posted 5 years ago

“Great and fast service, excellent gear quality”

Helpful Report

Posted 5 years ago

Hey there, We're so glad to hear that you had a great experience renting with us! Thanks so much for taking the time to leave us such a positive review and we hope to see you again soon :) with thanks, the team at Rhythm Japan

Posted 5 years ago

“Excellentservice”

Helpful Report

Posted 5 years ago

Hello James, Thank you for taking the time to leave us a great review. We're so pleased to hear that you had an excellent experience renting with us and we hope to see you again soon! with thanks, the team at Rhythm Japan

Posted 5 years ago

“Great range of new skis and really helpful staff. We hired premium skis for seven days and were able to swap them out as often as we liked. However there was some confusion with our rental returns.”

Helpful Report

Posted 5 years ago

Hi Bianca, Thank you so much for leaving a review. We're stoked that you had such a good experience with us! We pride ourselves on our selection of top notch equipment so we're happy to hear you appreciated it. We're glad to you found our staff friendly and hope the returns process didn't disrupt your trip too much! Hope to see you again next season! With thanks, The team at Rhythm

Posted 5 years ago

“We love hiring our gear and shopping at Rhythm Hirafu. The range is always good and the staff are always the best. You have done an excellent job of training your staff to make people feel special and to want to hang out at Rhythm. We will be back every year.”

Helpful Report

Posted 5 years ago

Hi Mark, Thank you so much for leaving a review - it really makes us happy reading reviews like this! We're stoked that you had such a good experience with us - we pride ourselves on our selection of top notch equipment and friendly so we're happy to hear you appreciate it. We're looking forward to seeing you again next season! With thanks, The team at Rhythm

Posted 5 years ago

“Easy to find it and near the Grand Hirafu. Good Service, all staff were good guys.”

Helpful Report

Posted 5 years ago

Hi Chan, Thank you so much for leaving a review. We're stoked that you had such a good experience with us! We pride ourselves on our service so we're happy to hear you appreciated it. Hope to see you again next season! With thanks, The team at Rhythm

Posted 5 years ago

“Premium rental was definitely not worth the money. I upgraded so I didn’t have any issues. Binding straps had definitely been replaced and didn’t work. Spent 80% of my time without a front strap. When I gave feedback to staff on return it fell on deaf ears.”

Helpful Report

Posted 5 years ago

Hi James, Thank you for taking the time to leave a review. We’re sorry your experience didn’t match your expectations. Please know for your future rentals, with any concerns you are more than welcome to come anytime throughout your rental period that way our team can fix any problems to make sure you have the best time snowboarding! Please feel free reach out to info@rhythmjapan.com with any further comments, concerns, or suggestions you wish to share. We hope to see you again in the near future! Many thanks, the team at Rhythm

Posted 5 years ago

“Great rentals. Brand new equipment and appreciated the ability to swap out skis for the conditions.”

Helpful Report

Posted 5 years ago

Hi Rachel, Thank you for taking the time to leave a review. We're stoked to hear you were able to make good use off swapping your skis to match the mountain conditions. We look forward to seeing you next time! Many thanks, the team at Rhythm

Posted 5 years ago

“Booking was smooth, fitting with two kids was a breeze, and return was fast. Will definitely book again next time we visit Hakuba”

Helpful Report

Posted 5 years ago

Hi Jeff, Thank you for taking the time to leave a review. We are stoked to hear you had such a smooth and positive rental process. We look forward to seeing you next time! Many thanks, the team at Rhythm

Posted 5 years ago

“Great services and very stylish clothes for rental!”

Helpful Report

Posted 5 years ago

Hi Chin, Thank you for taking the time to leave a review. We're stoked to hear you had such a great experience with your rental process. We look forward to seeing you next time! Many thanks, the team at Rhythm

Posted 5 years ago

“excellent equipment, accommodating, great service. thanks”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave a review. We are stoked to hear you had such a positive experience with your rental process! We look forward to seeing you next time! Many thanks, the team at Rhythm

Posted 5 years ago

“Ok assortment of skis and boots. Professional fitting experience, helmet felt like it was not washed propperly after previous renting...”

Helpful Report

Posted 5 years ago

Hi Oscar, Thank you for taking the time to leave a review. Thank you for letting us know know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. We're glad to hear you had an overall positive experience with your rental. Many thanks, the team at Rhythm

Posted 5 years ago

“its a very nice experience. I will come back Again.”

Helpful Report

Posted 5 years ago

Hi Chengta, Thank you for taking the time to leave a review. We're stoked to hear you had a fantastic experience with your rental process! We so look forward to seeing you when you come back! Many thanks, the team at Rhythm

Posted 5 years ago

“Excellent experience Staff were very friendly and helpful, website was easy to use, process was quick and with free shuttle services between their stores to top it off I have no complaints. Was fantastic.”

Helpful Report

Posted 5 years ago

Hello Edan! Thanks so much for taking the time to leave us a brilliant review :) We're so glad you were able to have such a great experience renting with us from start to finish including being able to take advantage of our free shuttle service. We hope to see you again soon! with thanks, the team at Rhythm Japan

Posted 5 years ago

Rhythm Japan is rated 4.7 based on 675 reviews