RIAS Reviews

Name: RIAS
Rating: 3.98

4.0 Rating 1,469 Reviews

76 %

of reviewers recommend RIAS

Company Reviews

Questions

Metrics

4.0

Based on 1,469 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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customerservice@rias.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got several quotes from a comparison web site and started looking into the detail of what was covered. Of those I was interested in only RIAS made the information readily available on line, and I was able to read both the summary of cover and the policy booklet. Competitive quotes are one thing, but I wanted to evaluate their telephone response before taking out the policy. I rang and got a prompt and helpful response ( and have done so when I have had to telephone since taking out the policy). So my evaluation thus far is that I got the cover I wanted at a good price with a company that has been a pleasure to deal with.”

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Posted 9 years ago

“Generally easy process. However, felt patronised when asked if I could afford the monthly payments.”

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Posted 9 years ago

“I got something wrong on the policy, I contacted the customer care line and all was dealt with quickly and efficiently.”

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Posted 9 years ago

“Very cheap quote for the same cover I was offered by my previous company I saved over half. Thank you”

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Posted 9 years ago

“Forgot my password. Help was excellent and successful.”

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Posted 9 years ago

“Good price through comparison web site and information easy to understand. It was very quick to send RIAS proof of no claims bonus and previous quotes. However, it is early days and now it depends if I need to use their services over the year, I hope not, that is how I will know if they are any good, but happy so far.”

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Posted 9 years ago

“Thanks, Booked car Ins. with assurance & ease. Waiting for the related paper work by post.”

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Posted 9 years ago

“I found tha all the questions I asked was answered so well also the price was good very satisfied thank you”

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Posted 9 years ago

“I have never had so much trouble with supplying proof of no claims! Very poor.”

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Posted 9 years ago

“I have not yet received any confirmation of insurance by post or e-mail. Alan Holmes”

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Posted 9 years ago

“Straight forward quote which was easy to understand. Sensible price for a necessary product.”

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Posted 9 years ago

“Friendly and helpful”

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Posted 9 years ago

“I was very impressed by the whole experience. Everything was explained clearly. Options available to improve my cover were pointed out and I found that extremely useful. All done in a very friendly and polite manner.”

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Posted 9 years ago

“Easy to get an on-line quote. Very competitive prices. Standard contents and buildings insurance cover starts at a generous figure so you don't have to worry about calculating the exact rebuilding cost or value of contents. Everything can be done on-line which saves costs and paperwork. Only other way to judge is by making a claim!”

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Posted 9 years ago

“Call centre personal very helpful but the e-mail sent after purchase of insurance contained the wrong link and code so would never been able access my insurance policy on line. I took the online option so I could store all the documents online. If you to wish to continue as a modern progressive company you to make sure your customers can access the information you send them. I was only able to access my documents after making a phone call to your very helpful call centre. This defeats the object of going down the online route.”

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Posted 9 years ago

“very satified with the insurance purchase, the premium,the staff response and everything. I will recommend you to anybody who needs similar insurance policy. Thank you. Oh yes, for your reminder, in case there is an oversight, I have not received the policy in the post yet.”

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Posted 9 years ago

“The person on the other end of the phone went through everything really well and answered any of my concerns well and gave me the confidence to purchase the product.”

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Posted 9 years ago

“easy site to navigate great price for the cover”

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Posted 9 years ago

“Very easy to do, I even made a mistake on the date which was quickly rectified. Very happy with the service I received.”

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Posted 9 years ago

“I am a discharged bankruptcy of 6 years and was paying my house insurance in full. I don't understand why my insurance policy had to go to an underwriter & was very disappointed about this as I gave had no problem in the past to secure insurance policies.”

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Posted 9 years ago

RIAS is rated 4.0 based on 1,469 reviews