RIAS Reviews

Name: RIAS
Rating: 3.98

4.0 Rating 1,469 Reviews

76 %

of reviewers recommend RIAS

Company Reviews

Questions

Metrics

4.0

Based on 1,469 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Email:

customerservice@rias.co.uk

Write Your review

Tell us how RIAS made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to usesite,good price,what else is needed?”

Helpful Report

Posted 9 years ago

“Took out a new buildings and contents policy through the RIAS web site, easy to use and understand, also quick and good value.”

Helpful Report

Posted 9 years ago

“competitive price , prompt response to phone call”

Helpful Report

Posted 9 years ago

“Very pleased with the price and the ease of using your site”

Helpful Report

Posted 9 years ago

“I knew exactly what I needed and your advisor just listened and focussed on me. She did not try any hard upselling or persuasive extras selling, I will definitely look to RIAS for my future needs.”

Helpful Report

Posted 9 years ago

“Excellent service quick and easy to do”

Helpful Report

Posted 9 years ago

“Very easy, quick and competitive”

Helpful Report

Posted 9 years ago

“Applied for insurance on line,the following i received a phone call from one of your young ladies,who went into the detail in insurance. Very pleasant and informative. I was impressed”

Helpful Report

Posted 9 years ago

“Very professional advisor very impressed with the service, will recomend to friends.”

Helpful Report

Posted 9 years ago

“Very pleased with the service and how easy it was to arrange contents insurance.”

Helpful Report

Posted 9 years ago

“Feel slightly anxious as I have not yet received any clear confirmation (email or post) that my new home contents policy is up and running. Would like something concrete soon please. Otherwise fine thank you.”

Helpful Report

Posted 9 years ago

Hi, thank you for your comments. We are sorry to hear of your recent experience. If you would like to discuss your comments, please contact a member of our Customer Service team on the above email, we would be more than happy to help you. Kind regards The RIAS Team

Posted 9 years ago

“You don,t provide a cover note in the interim period between the start date to receiving full documents, which could be up to 10 days.”

Helpful Report

Posted 9 years ago

“I am very happy with the service ,that you have given me over the years with my car insurance ,and now look forward to it with my home policy ,I thank you .”

Helpful Report

Posted 9 years ago

“I bought this on line but I just can not excess the paper work on line, it will not except my password, so much so after 3 phone calls they have now agreed to send me a paper copy, not as yet arrived”

Helpful Report

Posted 9 years ago

“Excellent value for money, customer service, well spoken and courteous.”

Helpful Report

Posted 9 years ago

“i am not very good with a computer better by phone, for some people.”

Helpful Report

Posted 9 years ago

“A quick painless process. Staff were helpful and polite, discussing all options.”

Helpful Report

Posted 9 years ago

“Great price. Consistently came out as cheapest on comparison sites. Price paid was what they told me unlike some others where after going to the site and checking all the details it came out different. Compulsory excess is on the high side but still cheapest with 0 voluntary excess compared to others after loading voluntary excess to get similar overall. Process was easy just taking a photo of renewal notice with iPad and uploading to web site following purchase. Also pleased that no surcharge was added for using credit card to pay.”

Helpful Report

Posted 9 years ago

“Excellent easy to deal with and easy to change with a phone call and quick response from emails. Good telephone centre and clear website.”

Helpful Report

Posted 9 years ago

“So far so good. I've only just signed on, the insurance does not start for another 25 days. It's only possible to give a review when the service has been used (although I hope that I don't have a claim!). The quote was good for me. I would have liked to include the breakdown service (especially if it was with LV Britannia) but the name of the supplier is unknown. I like the method of signing on for the insurance - everything online; documents supplied and stored in my computer; the no-claims proof letter uploaded online etc. All in all a very smooth start. At this stage I would recommend RIAS to my over-50 friends and relations. Although Aegeas is the actual supplier and their track record (on Which?) is not that good, it seems that RIAS cushions that.”

Helpful Report

Posted 9 years ago

RIAS is rated 4.0 based on 1,469 reviews