RIFT Tax Refunds Reviews

Name: RIFT Tax Refunds
Address: Rift Ltd. 200 Eureka Park, Upper Pemberton, Kennington,, Ashford
Rating: 4.38

4.4 Rating 729 Reviews

84 %

of reviewers recommend RIFT Tax Refunds

Company Reviews

Questions

Visit Website

Phone:

01233628648

Email:

info@riftrefunds.co.uk

Location:

Rift Ltd. 200 Eureka Park, Upper Pemberton, Kennington,
Ashford
TN25 4AZ

Write Your review

Tell us how RIFT Tax Refunds made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service”

Helpful Report

Posted 10 years ago

“28% too much .....ive been offered 15% for same service so ill be shutting account”

Helpful Report

Posted 10 years ago

“Excellent service rift went above and beyond to assist me with my claim, first class service and excellent result,”

Helpful Report

Posted 10 years ago

“The best customer service i have ever had.Didn't have to move my finger and got back 2K.On the top of it all i messed up my own tax initially so it turned out that i own money to the tax man.However i spoke with a few accountants.Most of them didn't want to know about it.Too much hustle.The ones that did want to do it ask me to do everything myself including spreadsheets.At the end i got in touch with Rift and that was it. Went to Ibiza ot Friday for a week. Came back and 3 days letter received the cheque.2K. Never seen anything like this company before.Above all Byron and Matt should get a promotions.These two do not mess about.Really friendly yet extremely profesional.Not sure about the women though.They were a bit dopey.Nevertheless best company ever.I haven't stop referring people to you guys.Never will. Keep up the good work. From one really really happy customer. PS:I am writing this review good 4 months after i got the money so you can't blame the euphoria. TO BYRON AND MATT : BOYS I PROMISSED YOU A PINT NEXT TIME YOU VISIT SURREY, HOWEVER I LIVE IN AMSTERDAM NOW.BEER IS STILL ON THE OFFER!”

Helpful Report

Posted 10 years ago

“Excellent service from RIFT, nothing too much trouble to the staff, always willing to help and advise. Keep up the great work!!”

Helpful Report

Posted 10 years ago

“Great help from the staff at rift with my refund very quick and professional”

Helpful Report

Posted 10 years ago

“I changed my address and you still sent it to my old address still not received it because you sent it to my nabour after ringing you 3 times to tell my new address I finally got my forms then I sent them once you received i was never updated on my rebate I rang over 6 time to see when it was getting processed and still no info till I called someone said we will ring you tomorrow and no one did this was a on going thing it's a shame as the years before iv used you . You have been brilliant I would like to use you next year if I can be promised you will be more effective and get things sorted if you can't I will be using someone eles”

Helpful Report

Posted 10 years ago

Hi Lewis, thank you for your time on the phone today, again I am sorry for the service you experienced, I will personally make sure that next years claim is dealt with as smooth and efficient as possible. If you have anything else you wish to discuss please feel free to contact me. Kind regards Lucy

Posted 10 years ago

“Very good service, great to be able to just pass all paperwork over to them securely and await your tax return.”

Helpful Report

Posted 10 years ago

“Expensive service. 30%is to much”

Helpful Report

Posted 10 years ago

“First class service...two years now been using rift,,always polite and helpful”

Helpful Report

Posted 10 years ago

“I highly recommend rift as they constantly keep you updated with your claim . Very professional and excellent service.”

Helpful Report

Posted 10 years ago

“After years of successful claims my last claim was mislaid and then I was told I couldn't make a claim with very little explanation. Dissapointing.”

Helpful Report

Posted 10 years ago

Hi Ian, thank you for your time on the phone today, again I'm very sorry your situation was not explained to you, I hope your claim situation is now clearer, as I said on the phone feel free to contact me for any further info. Regards Lucy

Posted 10 years ago

“Not happy with service rift got more out of it than me by far”

Helpful Report

Posted 10 years ago

HI Wayne Thanks for taking my call earlier this week I hope we’ve resolved your feedback to your satisfaction, if there’s anything further I can help with give me a call on 01233 628648. Kind regards Lucy Rift Ltd

Posted 10 years ago

“Rift is excellent, always there at the end of the phone if you need them. very fast in dealing with your tax refunds.. cannot fault them 10/10 FOR EVERYTHING”

Helpful Report

Posted 10 years ago

“My tax refund on motor mileage was very straight forward. The process was easy to follow and all the RIFT staff were very helpful. I provided the JPA printouts detailing my Movements and Pay and RIFT did the rest. I was regularly kept up to date on progress and was very pleased with the results.”

Helpful Report

Posted 10 years ago

“I heard about RIFT though a friend and thought i would send one e-mail to find out for myself. From the first exchange of e-mails I only received helpful comments and advice to further help my claim. To sum up in three words I would say quick, helpful, and professional”

Helpful Report

Posted 10 years ago

“I'm appalled at the 26% cut this company took from me as well as there are companies now taking 11%. I'm still serving and was completely shocked that because I didn't send off my tax return form for last year, rift didn't send my completed form or represent me towards the H M Revenue (the tax man) asking for me completed tax form. The reason I did not reply to all the letters from rift was because I was away on exercise. This being said I received letter after letter from the H M Revenue requesting payment of £600 odd. I was worried that I started to receive these letter so I phone them up. The lady I spoke to explained to me that my tax return form had not been completed nor sent to them so they have changed my tax code back which in turn makes me owe them money, she told me to speak to who ever was acting on my behalf to find out why a tax return was never sent. I immediately phoned rift to find out what was going on and they said I never gave them permission for them to complete a form on my behalf. Yet it was not explained to me that I have to give them permission every year to claim and keep my tax code low. So now after everything I am paying for this big time, the company never offered to help and sort this misunderstanding. I cancelled my services with rift purely because I was mad and disgusted by this issue I can not say weather I will be available every year to send off my permission for them to send off my tax return. it should be done automatically every year until told other wise. I was not offered any help or explained the services fully available to me.”

Helpful Report

Posted 10 years ago

Hi Paul, Thanks for your time this week, as discussed earlier I will give you a call next week to see how we can resolve this for you. Kind regards Lucy Rift Ltd

Posted 10 years ago

“Very efficient. Helpful staff who kept regular contact during my claim and made the process painless and stress free. Would definitely recommend.”

Helpful Report

Posted 10 years ago

“Good communication, easy to work with.”

Helpful Report

Posted 10 years ago

“Brilliant very professional”

Helpful Report

Posted 10 years ago

RIFT Tax Refunds is rated 4.4 based on 729 reviews