Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,958 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,958 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

Write Your review

Tell us how Riverside made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Riverside 5 star review on 11th September 2024

448

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very competitive pricing and prompt dispatch unfortunately,wasn't in and DPD didn't redeliver due to their 'carbon footprint', so had to drive 8 miles to pick up 32kg charcoal”

Helpful Report

Posted 3 years ago

“Thank you great service. A little disappointed it didn’t come as Originally suggested.”

Helpful Report

Posted 3 years ago

“Some challenges with the despatch time on the order, but the team were always really helpful when I spoke with them and I would order again from this company.”

Helpful Report

Posted 3 years ago

“Lovely artificial plants received, well wrapped & quick delivery. Given 4* as just a tad expensive but could only get what I wanted from Riverside so was happy to pay. Good selection of goods.”

Helpful Report

Posted 3 years ago

“As comments before”

Helpful Report

Posted 3 years ago

“Quick delivery”

Helpful Report

Posted 3 years ago

“Very pleased with my grey bench, it is sturdy and easy to fix the legs on. Looks nice too. As this is a large item delivery I was hoping that I would be contacted to arrange the delivery date, however it was just shipped a few days later and the courier sent a message telling me it was to be delivered the next day, I was due to be out and had to cancel a long awaited outing. Not terribly happy with this part of the process.”

Helpful Report

Posted 3 years ago

“Had problem with no wheel pins for my traveler bbq 😢 but Riverside sorted it very promptly well done to customer services am very happy thanks Would recommend to friends again thanks”

Helpful Report

Posted 3 years ago

“Great range of bbq products at competitive prices , with a easy to navigate website”

Helpful Report

Posted 3 years ago

“Product supplied as expected, no dramas, but nothing exceptional either. It was a simple purchase transaction.”

Helpful Report

Posted 3 years ago

“Took a while to come due to the Xmas period but arrived OK ion Jan and was exactly what I needed.”

Helpful Report

Posted 3 years ago

“The item received appears to be very good quality (not used yet). I purchased it in the sale so think I got a good deal and it arrived earlier than expected...”

Helpful Report

Posted 3 years ago

“Ordering was easy and straightforward. delivery was as promised and prompt, despite the Christmas holiday falling in the timeframe. The price was very competitive too. Only suggestion for improving the service is for Riverside to ensure that the outer casing (box!) is secure, as it arrived without the base being secured/taped and thus the contents easily accessible. This also led to some of the polystyrene packing being damaged which could have led to damage of delicate parts of the BBQ.”

Helpful Report

Posted 3 years ago

“Very prompt deliver but unfortunately the package was damaged!”

Helpful Report

Posted 3 years ago

“Online interaction top class”

Helpful Report

Posted 3 years ago

“Very quick and easy to select item and make payment. Fast delivery”

Helpful Report

Posted 3 years ago

“Very good pricing the webber portable bbq was the cheapest I could find, not used it yet but looks good”

Helpful Report

Posted 3 years ago

“Great selection at a good price. However, we did have to wait a long time for our order. Items were perfect, as described and of very good quality. Delivery was made without notice and fortunate we were home.”

Helpful Report

Posted 3 years ago

“Really pleased with my purchase! It's better than I ever could have imagined”

Helpful Report

Posted 3 years ago

“Easy to use website, prompt delivery and reasonable prices”

Helpful Report

Posted 3 years ago

Riverside is rated 4.9 based on 15,958 reviews