Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,941 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was very fast and tracking was easy. thanks”

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Posted 2 years ago

“Received beddings within 3 working days! Notifications were received intermittently too. Beddings are of good quality and packaging are still intact.”

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Posted 2 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 2 years ago

“The 2 items I ordered came promptly, 2 days after the order was placed.”

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Posted 2 years ago

We are so grateful for your review. Thanks for sharing your rating with us and the community.

Posted 2 years ago

“Easy to order, delivery was prompt. Any Robinsons App?”

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Posted 2 years ago

Hi Keng, Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime. Please also be informed that we currently do not have a Robinsons Application yet but we will get there soon.

Posted 2 years ago

“Speedy and efficient. Detailed information about the item helps with selection.”

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Posted 2 years ago

We are so grateful for your review. Thanks for sharing your rating with us and the community.

Posted 2 years ago

“Fast and efficient delivery”

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Posted 2 years ago

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

Posted 2 years ago

“Order recieved in promptly and in good condition.”

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Posted 2 years ago

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

Posted 2 years ago

“Still not received the two ordered powerbanks”

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Posted 2 years ago

“Good service.”

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Posted 2 years ago

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

Posted 2 years ago

“Prompt service. Delivered as scheduled.”

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Posted 2 years ago

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime

Posted 2 years ago

“Received order in good packing condition within the stipulated time of 3days.”

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Posted 2 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 2 years ago

“Overall pleased with the experience. Purchased items were delivered promptly and in order. One feedback on the product description (provided on the website): Good to clearly state the product country (or made in country information) as I do not prefer products (esp skin care) from certain countries. Thank you.”

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Posted 2 years ago

We are so grateful for your review. Thanks for sharing your rating with us and the community. I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. We appreciate your feedback. Rest assured that this will be passed to the dedicated team.

Posted 2 years ago

“Prefer to indicate expire date clearly for the healthy products”

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Posted 2 years ago

Hi Zhang, I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

Posted 2 years ago

“Prompt delivery (within 2 days) and purchases are properly packed to ensure items are well protected from damage.”

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Posted 2 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 2 years ago

“Overall, the service is good. The feature of online website can be improved further.”

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Posted 2 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 2 years ago

“Punctual delivery”

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Posted 2 years ago

“Delivery was fast! Purchase the bedsheet and quilt, have not used it as need it for new house which is not ready. By touching the materials, feels not bad with the price paid.”

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Posted 2 years ago

Thank you so much for taking the time to leave us a rating. Let us know how we can help you with your next purchase. Cheers

Posted 2 years ago

“Good service. Fast response to queries”

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Posted 2 years ago

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

Posted 2 years ago

“Had been searching (for Method, Waterfall, refills) for some time and was glad that Robinson had it. The order and delivery process was seamless and straightforward, as was the payment. We have also been a long-time customer with the old Robinsons and trying out the online, which has quite an extensive range of products, seemingly endless (which we are glad but at the same time a tad bit exhaustive to view). But we do miss the physical store(s).”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 2 years ago

“Fast and efficient on the delivery of products”

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Posted 3 years ago

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

Posted 2 years ago

Robinsons is rated 4.2 based on 1,941 reviews