RoboForm Reviews

Name: RoboForm
Address: 3701 Pender Dr Suite 400, Fairfax, Virginia
Rating: 4.52

4.5 Rating 1,653 Reviews

90 %

of reviewers recommend RoboForm

Company Reviews

Metrics

Info

4.5

Based on 1,653 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About RoboForm:

Never have to remember or type your passwords again with RoboForm the world's top password manager

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Location:

3701 Pender Dr Suite 400
Fairfax, Virginia
22030

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have at least 200 sites with passwords and ID registered into RoboForm. There is no way that I could hold this information in my memory. I have to have a password program. RoboForm is so inexpensive there is no reason not to use it. Also, the few times I have asked for help it was well given.”

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Posted 7 years ago

“It is so easy to use and now I only need to remember 1 password”

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Posted 7 years ago

“Easy secure password manager”

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Posted 7 years ago

“Ive been using Roboform for years. I love the stress reduction of having them securely care for my passwords. I don't like the new system in that it makes you go to the task bar each morning to sign on. It used to request a sign on - on screen, when needed. I hope that they return the older system. otherwise.. rely an Roboform, and will continue to renew.”

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Posted 7 years ago

“I've been using the product for years and as a PC user with Apple devices having this one product available across all my machines is great.”

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Posted 7 years ago

“Works 99% of the time, first time. Very rarely do I have to re-enter my ID & password. I have used RoboForm for several years & just re-upped for an additional 4 years.”

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Posted 7 years ago

“Actually, I was happier with the older version. If I hadn't used my master password yet, and clicked Roboform Icon in the task bar, It would take me to the site as soon as I entered my master password. That was great. Now I have to login to Roboform before I can use it for anything. Also, it really doesn't work well with my Android phone. It's very tedious and sometimes doesn't show up when needed for a login on my phone. I've been with Roboform for almost 20 years and I don't intend to leave. I just want it to be better.”

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Posted 7 years ago

Hi Thomas - thank you for taking the time to provide a review. Regarding the issue of entering your Master Password, if you click on the RoboForm icon > Options > Security > check the"Don't ask for Master Password" box and uncheck "Auto logoff" this should resolve the issue. In addition, if you could please submit a support ticket for the Android issue you're experiencing, we'll ensure it's directed to a technical support representative for their review. Please submit your ticket here: https://www.roboform.com/php/rtss/admin/ask/. Thank you!

Posted 7 years ago

“It does what it says.”

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Posted 7 years ago

“Used RoboForm for many years. Couldn't do without it now. Great to be able to check on old logins to see if they are still working and if the sites are still operating.”

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Posted 7 years ago

“I have been using Roboform for many years. I use it on several different devices which stays sync at all times. I have over 600 pass codes for different accounts and not one is the same. I only have to remember one password which is over 25 digits long. Every one in my family use Roboform. I highly recommend it.”

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Posted 7 years ago

“I have been buying Roboform for about 6 years now. Not sure how I would manage without it today as I have about 200 login sites.. All with a single click of the mouse.. How good is that!”

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Posted 7 years ago

“RoboForm makes it very easy to enter IDs and Passwords into the many sites I use.”

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Posted 7 years ago

“Both happy and unhappy. I'm very pleased with the local app, but syncing the app on my devices with the Anywhere account can be a real trial sometimes.”

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Posted 7 years ago

“I don't have experience with other Password Managers, so I can't compare RoboForm with them, However, I've been using RoboForm for many years and have had some problems with it, but most of the problems have work-arounds so I can't complain. For example, some websites don't allow RoboForm to enter your Login and/or Password, so I have to cut & paste. This is also true with RoboForm on SmartPhones and iPads. Customer Service has been excellent, aside from the fact that you can only communicate with them via email or chat. Even if you don't use to automatically enter your passwords, it is an excellent tool for storing them. I would recommend RoboForm especially to those folks that are computer literate.”

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Posted 7 years ago

“Been using RoboForm for years. It has worked so well and is so versatile, that I have never considering trying another program. The "logins," "identities" and "fill forms" are what I use the most. I use "Safenotes" like a safe to put miscellaneous information about myself and others. Finally, being able to sync across all platforms, Windows, Apple and Android is very convenient.”

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Posted 7 years ago

“Most of the time it Just Works. I can fill in my usernames, passwords, address, credit card numbers, etc. etc., at the click of a button.”

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Posted 7 years ago

“It takes a lot of data I don't have to put in my password safe.”

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Posted 7 years ago

“"I like RoboForm 7, It works.\r\nDo not like RoboForm 8." I was asked again to review RoboForm 8 today. 7/19/2017 I do not like RoboForm 8 period. Will not use it! I will continue using RoboForm 7 if available. If it becomes no longer available, I will cancel my subscription and go elsewhere. You removed profiles. For us its a must have feature.”

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Posted 7 years ago

Hi Charles - thank you for taking the time to provide a review. If you have specific feedback or issues you're experiencing with version 8, please do not hesitate to submit this information via our online support system. Once received, our technical support team will review and assist as needed. You can submit a ticket here: https://www.roboform.com/php/rtss/main?lang=en

Posted 7 years ago

“It's handy when you have so many passwords for so many different websites.”

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Posted 7 years ago

“It helps to keep all my passwords secure and in one place.”

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Posted 7 years ago

RoboForm is rated 4.5 based on 1,653 reviews