ROL Cruise Reviews

4.7 Rating 216 Reviews

93 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.7

Based on 216 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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How quickly does ROL Cruise resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 83% of reviewers feedback is ROL Cruise resolves customer queries within an hour.

Helpful Report

(3 weeks ago)

100.00%

Industry Average

“ Excellent service, Donna answered all our queries and was extremely helpful and supportive. Once again brilliant service from ROL. ”

- Dave Heron

“ Sally provided a top notch service for my recent booking for an APT river cruise from Cambodia to Vietnam. My preference is always to use ROL where I can because they provide not only good deals for worldwide cruises, they are efficient, very reliable and most of all extremely helpful. Each enquiry is dealt with the same diligence and today Sally's approach was no different. I always feel I get a personal service from ROL. ”

- Fiona of Morpeth

“ Very happy with service provided ”

- Anthony cordery

ROL Cruise Reviews

Customer Service - Good