Romwe Reviews

2.1 Rating 199 Reviews

26 %

of reviewers recommend Romwe

Company Reviews

Questions

Metrics

2.1

Based on 199 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Email, Live Chat

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How does Romwe deliver?

Helpful Report

(4 years ago)

Romwe delivers items by Postal Service.

Helpful Report

(4 years ago)

47.06%

Industry Average

“ The quality is not bad for the price and I only waited a few weeks for my delivery. ”

- Jodie Gilbert

“ They put the issue back on me and instructed me to contact my neighbors and USPS about the missing delivery. ”

- Kathleen

“ I place order on 12/6 and still have not received the order. They have the worst customer service. You can't speak with anyone only "live" chat. Which was terminated by the customer service rep (Janel) when I asked for a refund due to lack of delivery. Now if I try to "live" chat again, I get a message that says they will get back to me. Sounds more like they blocked me. Waste of money and time. Don't purchase for this company. ”

- Vicky A

Romwe Reviews

Delivery - Slow