Roof Racks Galore Reviews

Name: Roof Racks Galore
Address: Po Box 5106, Brendale, Queensland
Rating: 4.24

4.2 Rating 1,265 Reviews

80 %

of reviewers recommend Roof Racks Galore

About Roof Racks Galore:

Roof Racks Galore, established in 1989, is the leading specialist in roof rack solutions for automotive enthusiasts and adventurers. With a diverse range of high-quality products, our passionate team is dedicated to helping customers find the perfect fit for their vehicles. As experts in the field, we not only provide exceptional customer service, but also offer professional advice and installation. We prioritise safety, functionality, and design to ensure that our customers can confidently pursue their outdoor adventures. Partnering with renowned brands, Roof Racks Galore guarantees the perfect combination of reliability and style for all your travel needs.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Decent price, bets available, and very good with the delivery and notifications”

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Posted 9 months ago

We can't thank you enough for taking the time to share your positive feedback.

Posted 9 months ago

“Super quick and great communication”

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Posted 9 months ago

Thanks for your kind words Zak!

Posted 9 months ago

“Amazing service”

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Posted 9 months ago

Thank you for your positive feedback!

Posted 9 months ago

“I cant say much about the product as I haven't received it yet but your delivery times are ridiculous. Iv ordered products from interstate after ordering my rack and they have turned up, hoping the product quality makes up for this.”

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Posted 9 months ago

Thanks for your feedback Matt! Were sorry you had this experience with the courier, we have passed this feedback along and hope you try us again in future!

Posted 9 months ago

“One phone call and I got the advice I needed I then ordered online and my parcel was derecieved very quickly”

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Posted 9 months ago

We're overjoyed to hear that you had a great time with us. Customer satisfaction is at the heart of everything we do, and we're thrilled that we hit the mark for you. Thank you for choosing us, and we can't wait to see you again

Posted 9 months ago

“Awesome service and price - highly recommended”

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Posted 9 months ago

We look forward to welcoming you back soon! Your positive review has made our day!

Posted 9 months ago

“Great to deal with and had in stock what I needed. Great service and will defiantly use them again.”

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Posted 9 months ago

We're thrilled to receive your kind words. Your satisfaction is our ultimate goal, and we're glad to have achieved that with you.

Posted 9 months ago

“Key worked perfectly”

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Posted 9 months ago

Thanks for letting us know Tristan!

Posted 9 months ago

“Excellent service received overnight ,”

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Posted 9 months ago

Thank you for your glowing review! We're thrilled to have exceeded your expectations.

Posted 9 months ago

“My engagement so far is as follows, 1. Order accepted and acknowledged 2. Track my parcel email received, the link provides NO Information of value. No indication of arrival date or delivery agent. 3. Following a request to review my review here are some additional notes and adjusted my rating of RRG themselves. My goods were delivered quickly and efficiently. Indeed I have made an additional order. My review relates to the Open Freight App that is used to track the delivery, it provided no useful info before delivery at any time and I was requested to review before I recieved the goods.”

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Posted 10 months ago

Thanks for your feedback, Brian! We can see you placed your order on Thursday 14th of March and we dispatched it the next business day(Friday the 15th). This was safely delivered to you on Monday the 18th at 1:55 pm. We send all customers tracking information through our 3rd party freight manager, your experience has been noted and we hope you have a better experience with us next time.

Posted 9 months ago

“Such a great online business. Everything is just so smooth and easy - perfect for any customer service experience”

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Posted 10 months ago

Thank you for your glowing review! We're thrilled to have exceeded your expectations.

Posted 10 months ago

“Fantastic service. Parts I needed arrived in under 48hr”

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Posted 10 months ago

Thank you for your positive feedback! We're thrilled to hear you had a great experience with us.

Posted 10 months ago

“Took over a month to come. Other then that no complaints”

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Posted 10 months ago

Thanks for your review, Scott! We try to communicate accurate wait times as much as possible and often rely on suppliers to advise this information. We apologize you had a delay in your order, but glad you can enjoy them now.

Posted 10 months ago

“Kit was almost perfect. Few little marks on the bar and two of the Allen key bolts were missing, perhaps the kit was previously opened? But otherwise, my roof rack is now installed and ready to go.”

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Posted 10 months ago

Thanks for your kind insight Lachlan, I have sent you an email.

Posted 10 months ago

“I ordered in April of 2023. Completely forgot about it. I received tracking in March of 2024... delivery shortly there after. Only 11 months to pack...two days to deliver. Zero correspondence from anyone at RRG.”

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Posted 10 months ago

Good Morning Oliver! We sincerely apologize for the significant delay in your order and communications to you. We have taken this feedback and looking into improving this process. We hope to never have this happen again.

Posted 10 months ago

“great service had to get item in and kept me informed”

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Posted 10 months ago

Thanks for your kind words Gavin!

Posted 10 months ago

“Fadt on time postage and the items were as listed thank you guys”

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Posted 10 months ago

Thank you for your wonderful review! We're thrilled that you had a fantastic experience with us.

Posted 10 months ago

“Excellent turned up sooner than expected”

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Posted 10 months ago

We appreciate your business and hope to have the pleasure of serving you again soon

Posted 10 months ago

“Customer service was perfect, easy to contact... Fast and efficient delivery.”

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Posted 10 months ago

Your positive feedback brightened our day! Thank you for choosing us, and we look forward to serving you again in the future

Posted 10 months ago

“Always very good service and fast delivery”

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Posted 10 months ago

We're thrilled to receive your kind words. Your satisfaction is our ultimate goal, and we're glad to have achieved that with you.

Posted 10 months ago

Roof Racks Galore is rated 4.2 based on 1,265 reviews