Roof Racks Galore Reviews

Name: Roof Racks Galore
Address: Po Box 5106, Brendale, Queensland
Rating: 4.26

4.3 Rating 1,232 Reviews

81 %

of reviewers recommend Roof Racks Galore

About Roof Racks Galore:

Roof Racks Galore, established in 1989, is the leading specialist in roof rack solutions for automotive enthusiasts and adventurers. With a diverse range of high-quality products, our passionate team is dedicated to helping customers find the perfect fit for their vehicles. As experts in the field, we not only provide exceptional customer service, but also offer professional advice and installation. We prioritise safety, functionality, and design to ensure that our customers can confidently pursue their outdoor adventures. Partnering with renowned brands, Roof Racks Galore guarantees the perfect combination of reliability and style for all your travel needs.

Visit Website

Write Your review

Tell us how Roof Racks Galore made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Key worked perfectly”

Helpful Report

Posted 8 months ago

Thanks for letting us know Tristan!

Posted 8 months ago

“Excellent service received overnight ,”

Helpful Report

Posted 8 months ago

Thank you for your glowing review! We're thrilled to have exceeded your expectations.

Posted 8 months ago

“My engagement so far is as follows, 1. Order accepted and acknowledged 2. Track my parcel email received, the link provides NO Information of value. No indication of arrival date or delivery agent. 3. Following a request to review my review here are some additional notes and adjusted my rating of RRG themselves. My goods were delivered quickly and efficiently. Indeed I have made an additional order. My review relates to the Open Freight App that is used to track the delivery, it provided no useful info before delivery at any time and I was requested to review before I recieved the goods.”

Helpful Report

Posted 8 months ago

Thanks for your feedback, Brian! We can see you placed your order on Thursday 14th of March and we dispatched it the next business day(Friday the 15th). This was safely delivered to you on Monday the 18th at 1:55 pm. We send all customers tracking information through our 3rd party freight manager, your experience has been noted and we hope you have a better experience with us next time.

Posted 8 months ago

“Such a great online business. Everything is just so smooth and easy - perfect for any customer service experience”

Helpful Report

Posted 8 months ago

Thank you for your glowing review! We're thrilled to have exceeded your expectations.

Posted 8 months ago

“Fantastic service. Parts I needed arrived in under 48hr”

Helpful Report

Posted 8 months ago

Thank you for your positive feedback! We're thrilled to hear you had a great experience with us.

Posted 8 months ago

“Took over a month to come. Other then that no complaints”

Helpful Report

Posted 8 months ago

Thanks for your review, Scott! We try to communicate accurate wait times as much as possible and often rely on suppliers to advise this information. We apologize you had a delay in your order, but glad you can enjoy them now.

Posted 8 months ago

“Kit was almost perfect. Few little marks on the bar and two of the Allen key bolts were missing, perhaps the kit was previously opened? But otherwise, my roof rack is now installed and ready to go.”

Helpful Report

Posted 8 months ago

Thanks for your kind insight Lachlan, I have sent you an email.

Posted 8 months ago

“I ordered in April of 2023. Completely forgot about it. I received tracking in March of 2024... delivery shortly there after. Only 11 months to pack...two days to deliver. Zero correspondence from anyone at RRG.”

Helpful Report

Posted 8 months ago

Good Morning Oliver! We sincerely apologize for the significant delay in your order and communications to you. We have taken this feedback and looking into improving this process. We hope to never have this happen again.

Posted 8 months ago

“great service had to get item in and kept me informed”

Helpful Report

Posted 9 months ago

Thanks for your kind words Gavin!

Posted 8 months ago

“Fadt on time postage and the items were as listed thank you guys”

Helpful Report

Posted 9 months ago

Thank you for your wonderful review! We're thrilled that you had a fantastic experience with us.

Posted 8 months ago

“Excellent turned up sooner than expected”

Helpful Report

Posted 9 months ago

We appreciate your business and hope to have the pleasure of serving you again soon

Posted 8 months ago

“Customer service was perfect, easy to contact... Fast and efficient delivery.”

Helpful Report

Posted 9 months ago

Your positive feedback brightened our day! Thank you for choosing us, and we look forward to serving you again in the future

Posted 8 months ago

“Always very good service and fast delivery”

Helpful Report

Posted 9 months ago

We're thrilled to receive your kind words. Your satisfaction is our ultimate goal, and we're glad to have achieved that with you.

Posted 8 months ago

“I am very unhappy. I ordered Front Runner Pro Water Tank 10 Jan 24. But still.. I rang several times. Whenever I rang, a staff said I will check...”

Helpful Report

Posted 9 months ago

Good Morning Soo, I apologize you are experiencing this delay. I have reached out to you via email. Thank you

Posted 8 months ago

“I am very happy with the product and quick delivery.”

Helpful Report

Posted 9 months ago

Thank you for your glowing review! We're thrilled to have exceeded your expectations.

Posted 8 months ago

“Arrived on time and when I needed extra parts the team went out of their way to help. I'll come back.”

Helpful Report

Posted 9 months ago

Thank you for your glowing review! We're thrilled to have exceeded your expectations.

Posted 9 months ago

“I ordered this over a month ago and has only just been shipped bloody ridiculous”

Helpful Report

Posted 9 months ago

Thanks for your feedback Mccall! We emailed you on the 05/02/2024 and 06/02/2024 explaining the delay in your order due to an out-of-stock item. Were glad to hear you have your item now.

Posted 9 months ago

“Easy to find what I needed.”

Helpful Report

Posted 9 months ago

Thank you for your positive feedback! We're thrilled to hear you had a great experience with us.

Posted 9 months ago

“Bought an Engel fridge online from Roof Racks Galore. Placed the order around 9am in morning and was expecting to wait up to a week for delivery. Approximately 5 hours later the fridge was delivered. I nearly fell over in shock at how seamless and efficient the transaction was. The delivery driver was a contractor and he was also excellent and deserves credit for the professional way he handled himself. Was my first purchase from Roof Racks Galore and based on my experience I thoroughly recommended this business to anyone. Roof Racks Galore also was the cheapest option on market for the Engel I purchased.”

Helpful Report

Posted 9 months ago

We're overjoyed to hear that you had a great time with us. Customer satisfaction is at the heart of everything we do, and we're thrilled that we hit the mark for you. Thank you for choosing us, and we can't wait to see you again

Posted 9 months ago

“The Web site helped find the correct racks for my car and only took a couple of days to get here. Very pleased.”

Helpful Report

Posted 9 months ago

We appreciate your wonderful review! Knowing that we've made a positive impact on your experience means a lot to us.

Posted 9 months ago

Roof Racks Galore is rated 4.3 based on 1,232 reviews