Room to Grow Reviews

Name: Room to Grow
Address: Top Barn, Rectory Road, Steppingley, Bedford
Rating: 4.25

4.3 Rating 2,439 Reviews

82 %

of reviewers recommend Room to Grow

4.3

Based on 2,439 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0808 196 3344

Email:

hello@roomtogrow.co.uk

Location:

Top Barn,
Rectory Road,
Steppingley
Bedford
MK45 5AT

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Room to Grow 5 star review on 14th December 2024

Sophie Greig

Room to Grow 1 star review on 18th September 2024

Abbie

Room to Grow 5 star review on 13th December 2021

Judith Richards

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely perfect for my 5 year old , very spacious, good and strong quality and as we got plain white , my kid was able to decorate the bed on her own. She absolutely loves it.”

Helpful Report

Posted 3 years ago

What a great idea for your daughter to decorate her bed, I hope she enjoys sleeping in it. Best wishes, RTG

Posted 3 years ago

“Received great advice about the mattress range. Well priced and arrived promptly.”

Helpful Report

Posted 3 years ago

We are glad the team could help with your purchase. Best wishes, RTG

Posted 3 years ago

“Extremely happy with our Bloc cabin bed. The quality is amazing and beautifully finished. I always worry about making such a large purchase decision online without seeing a product but I did not have to worry. I had a number of questions prior to ordering which the team responded to quickly and professionally. The delivery driver was brilliant. Popped everything in our garage and a really nice, friendly guy. We’re not flat pack builders in this house so did have someone to build it for us and he also commented on the high quality finish. Our son was so excited with his new big bed! We purchased with the set of drawers and pull out desk to give us longevity. He loves his den & can’t wait to have friends over to show them. I would not hesitate to recommend ordering from you and your wonderful product range.”

Helpful Report

Posted 3 years ago

That is so great to hear, thank you for your review. The Bloc range is very popular and a great choice to grow with your child. It is always good to hear that both parent and child are happy with their purchase. Best wishes, RTG

Posted 3 years ago

“The service was unbelievably bad. First you managed to deliver the wrong item. Not the children's desk I ordered but some sort of shelving for under a bed. I spent 20 minutes half-building it before realising. I called customer services and you said sorry, you'll deliver the correct item in a week and please can I spend 20 minutes packing up the item. No of course not, I had to wrangle with your team to ask for the privilege of not repackaging your incorrect order. So far so bad. I wait a week and guess what. You fail to deliver the correct item. Apprantely the delivery person came and yet even though I was at home waiting there was not ring on the doorbell and no call on my phone, though you had my mobile. Awful. I rang to complain and you said sorry AGAIN and can I wait ANOTHER week for them to try again. NO. I cancelled the order in bewildered frustration. I would not recommend this website to anybody.”

Helpful Report

Posted 3 years ago

We are very sorry to hear this. It is unfortunate that the wrong item was delivered and we try to rectify these situations as quickly as possible so it is not good to hear you had to wait so long for your replacement. We do state on the website that when returning furniture, it must be disassembled and wrapped in suitable packaging to ensure it does not get damaged in transit. Best wishes, RTG

Posted 3 years ago

“Absolutely outstanding service again. Second bed from room to grow, ordered when out of stock, arrived 6 days later. Fantastic quality, sturdy well made beds. Would defo recommend.”

Helpful Report

Posted 3 years ago

The service team will be pleased to hear this review, thank you. We are always pleased to hear when we have returning customers. Best wishes, RTG

Posted 3 years ago

“Good product, but some flaws in the design and material of average/poor quality.”

Helpful Report

Posted 3 years ago

Thank you for leaving your review. If you need any help with your order please contact the support team on support@roomtogrow.co.uk. Best wishes, RTG

Posted 3 years ago

“Quality not nearly a match for the presentation of the bed eg (1) instructions not to jump on the bed (presumably because of the flimsy base boards): it's a young kid's low bed - what young kid does not want to jump on their bed occasionally? The base boards and their fixings need to be much stronger. (2) Design of the racing car bed is such that the 'fin' / 'spoiler' at the back of the 'car' is positioned such that the child hits their head on it. (3) LED lights sent separately, after the bed. Not working. (4) Mattress purchased with the bed from RTG was the highest price one offered - described as luxury. Anything but. It's a really thin, inadequate mattress which has required supplementing by another mattress underneath. Really not good enough, RTG.”

Helpful Report

Posted 3 years ago

We are sorry to hear you are not happy with the bed and mattress received. Any issues with your purchase please contact support@roomtogrow.co.uk, if replacement lights are needed please let us know and we can send them as soon as possible. Best wishes, RTG

Posted 3 years ago

“Love this desk! It really looks fantastic in my daughter's room. It is wide enough for all the junk she likes to keep on her desk but still manages to look tidy. Delivery was brilliant and we found the assembly instructions very clear. Also liked the way the various screws were sent in separate pouches. Definitely recommend. Also bought the little pink desk lamp which looks amazing.”

Helpful Report

Posted 3 years ago

Helpful Report

Posted 3 years ago

Thank you for taking the time to review the Malmo Desk. Best wishes, RTG

Posted 3 years ago

“Company good delivery company a shambles don’t use if you want goods to turn up in good condition. Mine was chipped, boxes broken and driver using foul and abusive language in front of my wife and children.”

Helpful Report

Posted 3 years ago

Thank you for leaving your review and we are very sorry about the delivery team, this has already been taken up with them. Best wishes, RTG

Posted 3 years ago

“Our grandson really loves his new bed and we are very happy with the quality and design. The instructions however, were not easy to follow even for someone with years of experience of flat pack. The other slight problem is that the bed does not go up against a wall in his bedroom and there are some sharp corners on the end of the desk sliders. We have had to put some protective corners there to stop him banging his head. Delivery was fine, albeit a little early for a Monday morning-6-55am!! Otherwise, we are happy with our purchase. Thanks.”

Helpful Report

Posted 3 years ago

We are pleased to hear both you and your grandson are happy with his new bed, thank you. If you ever need help with assembly or any parts then please contact the support team on support@roomtogrow.co.uk. Best wishes, RTG

Posted 3 years ago

“Looks nice but was horrendous to put together. My partner is a bathroom fitter and he said it was a nightmare even with using his tools!”

Helpful Report

Posted 3 years ago

I am sorry to hear you had a difficult time with the assembly on your order. If any assistance is needed you can always contact the customer service team on 0808 196 3344. Best wishes, RTG

Posted 3 years ago

“Easy ordering, quick delivery, fabulous standard of product at a competitive price. Would highly recommend”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a review. It's great to hear you are happy with your order. Best wishes, RTG

Posted 3 years ago

“Great solid beds. Not yet used as a bunk but as two singles they match and are nice and spacious. It was a tough build as the wood is extremely heavy but hopefully that means it will last for years. Only negative is I wanted to use one bed in the starter formation but it was missing one small bit. Unfortunately I’ve not heard back from customer service but the kids haven’t fallen out so all good.”

Helpful Report

Posted 3 years ago

We are pleased to hear you are happy with your bed. Please contact the team again on support@roomtogrow.co.uk and they will be able to help with any missing parts required. Thank you for leaving your review. Best wishes, RTG

Posted 3 years ago

“We bought a mid sleeper with 6 drawers from Room to Grow for our daughter. Communication around delivery was good. Although we love the bed itself, it took significantly longer than the indicated time to assemble.”

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Posted 3 years ago

Apologies the bed was not as quick to assemble as described. But i hope it was worth it in the end and it is great to hear your were happy with the service given. Thank you for leaving us a review. Best wishes, RTG

Posted 3 years ago

“great site, easy to use and quick delivery.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave your review. Good to hear you were happy with the service provided. Best wishes, RTG

Posted 3 years ago

“Lovely bed, space saving and sturdy. Some challenge to put together as instructions not super clear but my fiancé and I managed it together in a few hours. Daughter is thrilled with it”

Helpful Report

Posted 3 years ago

Thank you for leaving your review. Sorry it was a little tricky to put together but glad you are pleased with the final results. Good to hear your daughter is enjoying her new bed too. Best wishes, RTG

Posted 3 years ago

“Very sturdy bed. The company have been brilliant throughout”

Helpful Report

Posted 3 years ago

Thank you very much for taking the time to leave a review. We love to to hear customers are pleased with the product and service received. Best wishes, RTG

Posted 3 years ago

“Bought for our 6year old Son in October very pleased & Son is thrilled. Thank you!”

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Posted 3 years ago

“There was an issue with my credit card and Room to Grow got in touch and were able to work out a solution to pay with a different card in just a few minutes. Good customer service.”

Helpful Report

Posted 3 years ago

Thank you for your review. The team are always happy to help make a purchase as easy as possible for you. Best wishes, RTG

Posted 3 years ago

Room to Grow is rated 4.3 based on 2,439 reviews