Room to Grow Reviews

Name: Room to Grow
Address: Top Barn, Rectory Road, Steppingley, Bedford
Rating: 4.25

4.3 Rating 2,439 Reviews

82 %

of reviewers recommend Room to Grow

4.3

Based on 2,439 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0808 196 3344

Email:

hello@roomtogrow.co.uk

Location:

Top Barn,
Rectory Road,
Steppingley
Bedford
MK45 5AT

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Room to Grow 5 star review on 14th December 2024

Sophie Greig

Room to Grow 1 star review on 18th September 2024

Abbie

Room to Grow 5 star review on 13th December 2021

Judith Richards

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was excellent, firstly the bunk bed we bought was cheapest on their website. Then we had some queries which were answered very quickly. Delivery was prompt too. We received a phonecall to arrange for a particular date and time. On the day we also got a phone call when the delivery man was 30 mins away.”

Helpful Report

Posted 6 years ago

Thank you for your superb review regarding your new Solitaire White Bunkbed and for taking the time to leave feedback. It's brilliant to hear you have has a fantastic experience with us and are happy with our services and products. Best wishes Room to grow

Posted 4 years ago

“Excellent price and service from start to finish. Could not have asked for more.”

Helpful Report

Posted 6 years ago

Thank you very much for your wonderful regarding your new Stompa CK Bunk Bed. It's so lovely to hear you have had a great experience with us from start to finish and we hope you shop with us again in the future. Best wishes RTG.

Posted 4 years ago

“Costumer services was very good - responded quickly to problems.”

Helpful Report

Posted 6 years ago

Thank you very much for your high star rated review. It's lovely to hear our customer service team are great and responded quickly to your problems. Best Wishes RTG

Posted 4 years ago

“Poor quality control on products. Second time I have ordered from them and the items were missing parts.”

Helpful Report

Posted 6 years ago

Thank you for your response. We are very sorry to hear of your problems with your Stompa items. Please contact our support team if you require parts or replacements. They are super quick in resolving any issues and parts as quickly as possible. Best Wishes RTG

Posted 4 years ago

“Very good service. Helpful staff.”

Helpful Report

Posted 6 years ago

Thank you for your lovely Feefo review regarding your Nordic High sleeper 3 and white swivel chair. It's great to hear how happy you are with our service and how helpful our customer service team are. We hope you shop with us again soon. Best Wishes RTG

Posted 4 years ago

“communication to arrange delivery was poor the estimated delivery time passed and we had to chase the order twice”

Helpful Report

Posted 6 years ago

Thank you for your comments and we are very sorry to hear you had trouble with delivery. We are always looking for new ways to improve our delivery services so your comments are very much appreciated. Best wishes RTG

Posted 4 years ago

“We had a defect on the bed and the customer service was very prompt at resolving it”

Helpful Report

Posted 6 years ago

Thank you for your lovely review on the Solitaire White High Sleeper. We are sorry to hear that you had a defect on the product but it's great that our customer service team helped out efficiently. We hope all is well with the bed now and your child loves their new bed. Best wishes RTG

Posted 4 years ago

“Highly recommended”

Helpful Report

Posted 6 years ago

Thank you for your fantastic highly star rated review. It's great to hear you'd recommend us and we hope you shop again with us soon. Best Wishes RTG

Posted 4 years ago

“Item was not delivered on time?”

Helpful Report

Posted 6 years ago

Thank you for your response. We can see from our records you have now received delivery within the estimated 3-7 working days also. Best Wishes RTG

Posted 4 years ago

“Very helpful support they went the extra mile on delivery, product great and assembly instructions perfect. Thank you.”

Helpful Report

Posted 6 years ago

It's super to hear of your lovely feedback. Thank you for your review regarding the Jubilee Bunk Bed in Ivory White. It's great that you are happy with our services, the instructions and the finished product. We hope your child loves their new bed. We really appreciate your positive comments. Best Wishes Room To Grow.

Posted 4 years ago

“Very good product and fantastic customer service. A drawer front hand minor damage to it, I emailed on a Friday evening and by Saturday morning the problem was being sorted.”

Helpful Report

Posted 6 years ago

Thank you for your delightful 5* review regarding the Jubilee Room Set A in Soft Grey. It's fantastic to hear our support team solved your issue quickly and they provided you with great service. We hope your child loves their room set A. Best Wishes Room To Grow

Posted 4 years ago

“Would definitely use Room to Grow again”

Helpful Report

Posted 6 years ago

Thank you for your fantastic 5* review. It's lovely to hear that you are very happy with Scallywag Single Bed with detachable Safety Rails and the service provided. We look forward to you shopping with us again soon. Best Wishes RTG

Posted 4 years ago

“Beautiful bed for my little one, looks perfect in their bedroom. Well made and a lovely ivory/cream colour.”

Helpful Report

Posted 6 years ago

Thank you very much for your wonderful review on the Fargo

Posted 4 years ago

“Super easy and straight forward saves a lot of time/hassle. Took the two man team most of the morning to assemble and some parts were damaged but they identified all the damage to me and arranged for these to replaced (took about 2weeks)”

Helpful Report

Posted 6 years ago

“Very efficient, good communication.”

Helpful Report

Posted 6 years ago

Thank you for leaving your wonderful 5* review. It's great to hear you are very happy with the communication and love your new Jubilee furniture. Best Wishes RTG

Posted 4 years ago

“I forgot to add an item to my order but was able to speak to somebody over the phone the next morning to amend it.”

Helpful Report

Posted 6 years ago

Thank you for your fantastic review. It's great to hear you have had a lovely experience with us and that our customer service team have been very helpful. We hope you child loves their new bedroom furniture. Best wishes Room to Grow.

Posted 4 years ago

“Good product, good service”

Helpful Report

Posted 6 years ago

Thank you for leaving your high 5 * rated review. It' great to hear your happy with your Jubilee bunk bed in soft grey and it met all expectations. Best Wishes RTG

Posted 4 years ago

“After ordering a new bed i got a phonecall a couple days later from a delivery driver telling me the delivery would be late as he had too many that day?! I waited and waited. Then 2 hours later i had an email to say the bed had been delivered?? The signiture also looked as though the driver had tried to scribble something like my first name. The next day i called the company and asked what was going on, they told me they had a new tracking system and had problems all week. Didn't really sound like the truth, could have been miscommunication between driver etc. Just feel it could have been dealt with better, rather than me worrying where my £300 bed had disappeared to! Bed is of superb quality and my son is over the moon. Product amazing, service could have been better.”

Helpful Report

Posted 6 years ago

Thank you for your feedback regarding your delivery. We are sorry to hear you haven't had the best delivery experience. We are always looking at new ways to improve and alter our delivery services so your comments are very much appreciated. We are very happy that you and your son are over the moon with the Solitaire White High Sleeper and the quality is superb. Best Wishes Room To Grow.

Posted 4 years ago

“Having put together countless items from a very well-known Scandinavian furniture retailer, you can tell the quality of this bed when assembling. From the weight of the wood and the fit - all the nuts/bolts, screws, components, dowling etc fit almost perfectly which made assembly much easier than would otherwise have been. Does take some time - it is a large piece of furniture after-all and would highly recommend having an electric screwdriver (for the slats) - took the 2 of us most of the day. Looks good, is very sturdy and the kids love it.”

Helpful Report

Posted 6 years ago

“Very good Customer Service overall as advice given over the phone prior to purchase was very good. Sales adviser was very knowledgeable and answered all the questions on various different beds, mattresses and the different options comprehensively. Slight disappointment was re: delivery which turned out to be a couple of days later than originally advised.”

Helpful Report

Posted 6 years ago

Thank you for your lovely review and for taking the time to leave feedback. It's fantastic to hear our customer service team are very helpful. We pride ourselves on our knowledge of all our products. We are always looking at new ways to improve our delivery services and apologise for the slight disappointment. We appreciate your comments and hope your Solitaire White Bunkbed was worth the slight delay. Best Wishes Room to Grow.

Posted 4 years ago

Room to Grow is rated 4.3 based on 2,439 reviews