Room to Grow Reviews

Name: Room to Grow
Address: Top Barn, Rectory Road, Steppingley, Bedford
Rating: 4.25

4.3 Rating 2,439 Reviews

82 %

of reviewers recommend Room to Grow

4.3

Based on 2,439 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0808 196 3344

Email:

hello@roomtogrow.co.uk

Location:

Top Barn,
Rectory Road,
Steppingley
Bedford
MK45 5AT

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Room to Grow 5 star review on 14th December 2024

Sophie Greig

Room to Grow 1 star review on 18th September 2024

Abbie

Room to Grow 5 star review on 13th December 2021

Judith Richards

Anonymous

Anonymous // 01/01/2019

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“Good service.”

Helpful Report

Posted 9 years ago

Thank you for taking time to leave a review for RTG. It is great to hear your positive comments about our service and your new Trendy Shorty Single Bed with Safety Rails. Thanks again.

Posted 4 years ago

“Easy to get hold of and great customer service.”

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Posted 9 years ago

Thank you so much for leaving a review for RTG. We really appreciate hearing about your experience and the great feedback on your new Solitaire White Bunk Bed - it certainly is very popular. Please tell your family and friends about us. Many thanks

Posted 4 years ago

“Very good”

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Posted 9 years ago

Thank you so much for leaving a review for RTG. We really appreciate hearing about your experience with RTG and your feedback on your new Pirate Original Snuggle Sac. Thanks again.

Posted 4 years ago

“Helpful customer service arranging delivery”

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Posted 9 years ago

Thank you for providing a review of our service. We are pleased that you found our customer services team to be helpful with assisting you with the delivery arrangements of your order. We understand that you have now received delivery and we hope that you are delighted with your new Loft White Ash Single Bed, Under bed Drawer and Stompa Mattress. Thanks again.

Posted 4 years ago

“Very friendly & efficient. Would highly recommend”

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Posted 9 years ago

Thank you for your review. We are delighted to hear your comments about the service you have received from RTG and your new New York White Swivel Chair and Stompa Radius Midsleeper with Pull Out Desk and Cube. Please tell your family and friends about us and and we hope you return to see us again in the future.

Posted 4 years ago

“Room To Grow seems to be an excellent website to buy furniture from but they use a different company to dispatch their goods and these are the people I ended up dealing with most. In my case, everything would have went very well if only I could have accepted the first delivery date they offered but, when I explained I would not be available it became a real problem to organise a new delivery slot. For example, I rang to reorganise my delivery time and was told they would check their routes and get back to me. One whole week later, they still hadn't rang back and I had to call again - they did not say as much but it was quite clear they had forgotten about my order. So, I am rating Room To Grow as "Good" and not "Excellent" because of the delivery company they use.”

Helpful Report

Posted 9 years ago

Thank you for taking the time to submit your review. It is great to hear your comments about our website and we apologise that you feel that this service was not extended to our manufacturer's delivery team. We appreciate your feedback on the assembly - this helps us to review our product offering and we will pass on your comments to the manufacturer. Thank you for alerting us to the condition of your coloured panels and if you would like to discuss this further, then please contact our customer services team on 0333 006 3096 or send an email to support@roomtogrow.co.uk. Thanks again.

Posted 4 years ago

“Very good lovely people help you with everything”

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Posted 9 years ago

Thank you very much for taking the time to leave a review for RTG. It?s always encouraging when customers acknowledge the good work of our team. We're delighted to hear that your children love their new High Tek Bunk Bed. We hope to hear from you again in the future.

Posted 4 years ago

“Delivery a little longer than 3-5 days quoted on website but not a problem”

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Posted 9 years ago

Thank you for leaving a review for RTG. We estimate delivery between 3 - 5 working days from the despatch date confirmed within your order confirmation email. We trust you received your order within this time frame. Thanks again.

Posted 4 years ago

“Really pleased. Excellent, speedy service. Bought Stompa bunks beds in January, received good service then too”

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Posted 9 years ago

Thank you for taking the time to leave a review for RTG. Thank you also for returning to see us and we hope to hear from you again in the future. Please tell your family and friends about us.

Posted 4 years ago

“Prompt delivery time, earlier than expected! Really good service.”

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Posted 9 years ago

Thank you for taking the time to advise us of your recent experience with RTG. Your review is valuable to us and it is great to hear that you are satisfied with all aspects of customer service, delivery and your daughter's new Stompa Casa 9 High Sleeper. Thanks again.

Posted 4 years ago

“There was a problem with the product when it was delievered (broken part). A new part was sent straight away.”

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Posted 9 years ago

Thank you for your valuable review. It is really great to hear that you received your replacement part very quickly. We will pass on your comments to be manufacturer with regards to the assembly instructions and we are delighted to hear that your daughters love their new Solitaire White Bunk Bed. Thanks again.

Posted 4 years ago

“My 2.5 year old loves his new big boy bed.”

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Posted 9 years ago

“Excellent customer service!! They noticed I ordered a protector sheet smaller than the mattress I ordered so called me up to check if I was sure or if I needed the bigger size.”

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Posted 9 years ago

Thank you so much for leaving a valuable review for RTG. We are delighted to hear your comments about our Customer Service team and that they contacted you to double check your order. It is wonderful to hear that your son loves his new Solitaire White Midsleeper with Navy & Red Tent. Please do come back and see us again in the future. Thanks again.

Posted 4 years ago

“Happy”

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Posted 9 years ago

We're pleased to hear you're highly satisfied with your new Uno S Open Sprung Mattress and the service you received from RTG. Please do come back and visit us again.

Posted 4 years ago

“Very helpful, kept me informed, arrived in the time frame they said it would. Can't fault them.”

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Posted 9 years ago

Thank you so much for leaving a review for RTG. We are delighted to hear your comments about our services and also the positive comments about your new Flexa Bunk Bed. Please tell your family and friends about us - we'd love to hear from them. We hope you will return and order from us again in the future.

Posted 4 years ago

“Organising delivery was a little slow - but other than that all good.”

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Posted 9 years ago

Thank you for taking the time to leave a review for your new CK White Bunk Bed and RTG. It's great to hear that you rate this product so highly and your kids love it. Thanks again.

Posted 4 years ago

“Great communication and really good delivery service”

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Posted 9 years ago

Thank you for taking time to leave a review for RTG. It is great to hear your positive comments about all aspects of service and your new Stompa CK White Bunk Bed - it is certainly very popular. Thanks again.

Posted 4 years ago

“Good, quick delivery.”

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Posted 9 years ago

Thank you for taking the time to leave a review for RTG. Your comments are valuable to us and will pass these on to the manufacturer. Thanks again.

Posted 4 years ago

“Staff friendly when I phoned, but I always had to chase and call.”

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Posted 9 years ago

Thank you so much for leaving a review. We really appreciate hearing about your experience with RTG and your feedback on the Thuka Trendy 28 High Sleeper. Thanks again.

Posted 4 years ago

“Excellent communication from Room to Grow confirming my order & arranging delivery of my goods. The staff I spoke to were professional, informative & friendly.”

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Posted 9 years ago

Thank you so much for leaving a review for RTG. We are delighted to hear your comments about our Customer Service team and also the positive comments about your new Thuka Hit 9 Cabin Bed with Slide and Tent. Please tell your family and friends about us - we'd love to hear from them and hope you visit us again in the future.

Posted 4 years ago

Room to Grow is rated 4.3 based on 2,439 reviews